Patent ReferencesTelephone toll service with advertising ACD arrangement for automatically returning a call at a time specified by the original caller Automatic customer call back for automatic call distribution systems Interactive queuing sytem for call centers Telephone advertising method and apparatus System and method for selected audio response in a telecommunications network Method and apparatus automatic call-back Method and apparatus for entertaining callers in a queue Patent #: 6301354 InventorApplicationNo. 09/410231 filed on 09/30/1999US Classes:379/209.01, Repetitive call attempts (e.g., camp-on-busy, retry)379/210.01Reserved call (e.g., return call, call back, scheduled call, reestablished call)ExaminersPrimary: Matar, Ahmad F.Assistant: Al-Aubaidi, Rasha S. Attorney, Agent or FirmInternational ClassesH04M 3/48 (20060101)H04M 3/487 (20060101) AbstractAdvertising system for callers to busy numbers. When a call is received for a busy directory number the originator is notified and a determination is made as to whether the originator would like to activate an automatic callback feature. If the originator has activated the feature the call is forwarded to an advertisement server and the directory number is monitored. When the called directory number is free the originator is connected. In effect, an automatic callback service is provided free of charge to a caller, the revenues from the advertising paying for the service. The invention can be implemented either with an automatic callback facility or by using advanced intelligent network triggers. Computer program code within a telecommunication switch is used to implement the invention.Other References
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