U.S. patents available from 1976 to present.
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Multi-facility appointment scheduling system

Patent 6389454 Issued on May 14, 2002. Estimated Expiration Date: Icon_subject May 13, 2019. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.

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Inventors

Assignee

Application

No. 311095 filed on 05/13/1999

US Classes:

709/204, COMPUTER CONFERENCING705/8Allocating resources or scheduling for an administrative function

Examiners

Primary: Dinh, Dung C.
Assistant: Kupstas, Tod

Attorney, Agent or Firm

International Classes

G06F 015/16
G06F 017/60

Abstract

A computer-implemented method of scheduling an appointment at a plurality of facilities providing a plurality of services, comprising receiving a packet of client information from a client, the client information including personal data, service data, client appointment preference data, and payment data; comparing the service data to a set of service constraints in order to determine any limitations on the scheduling of the appointment; inputting the client information into a scheduling server; verifying the client information; generating a predetermined number of appointment candidates based upon an analysis of the client information and the appointment scheduling limitations; communicating the appointment candidates to the client; generating an appointment based upon the client's selection of one of the appointment candidates; generating appointment information related to the appointment, the appointment information including the client information, the service constraints, an appointment date, an appointment time, the identity of the available facility, and the resources to be utilized; reporting at least a portion of the appointment information to the client and all of the client information to the available facility; and confirming the appointment in the scheduling server. A data processing system for scheduling an appointment from among a plurality of facilities is also disclosed.

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