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Computer-based method and system for ordering services

Patent 6356874 Issued on March 12, 2002. Estimated Expiration Date: Icon_subject June 14, 2016. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.

Patent References

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System and method for automated selection of equipment for purchase through input of user desired specifications
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Inventor

Assignee

Application

No. 663055 filed on 06/14/1996

US Classes:

705/6, Coordination of plural reservations (e.g., plural trip segments; transportation and accommodation, etc.)705/5, Reservation, check-in, or booking display for reserved space705/26, Electronic shopping (e.g., remote ordering)705/28Inventory management

Examiners

Primary: Nguyen, Hoang

Attorney, Agent or Firm

Foreign Patent References

  • 1281417 CA 03/11/1991
  • 40 19 890 DE 01/11/1992
  • 446500 EP 09/11/1991
  • 455825 EP 11/11/1991
  • 2207838 GB 02/11/1989
  • 9102930-6 SE 04/11/1993
  • 1989-046305 WO 01/11/1989
  • 1991-185420 WO 06/11/1991

International Class

G06F 017/60

Foreign Application Priority Data

1993-12-17 NO

Abstract

In a method of ordering services, like booking hotel rooms, the ordering is performed via a user terminal connected to a central data processing device. A service request is specified and information of a service is retrieved from a data base in the central data processing device. When a given service offer is selected, a connection is automatically established between the user terminal and a service location terminal via the central data processing device, whereupon the desired service can be ordered and the order confirmed. Further orders can be placed before the connection is broken. When an order has been made, the data base is automatically updated from the service location. A system is also specified for implementing the method. In a telemarketing system, a suitable user terminal may be a touch-tone telephone. The user terminal may also be a dedicated terminal with software for specifying the order.

Other References

  • C. Borzillo, Computer users to test online ticket buying, Billboard, pp. 21, Oct. 30, 1993.
  • R. Fairlie, Rosenbluth acquires travelmation auditing firm, Travel Weekly, vol. 51, No. 96, pp. 35-36.
  • C. Rosen, Reservation revolution: travel angencies attempt to develop a new reservation system, Business Travel News, pp. 1, May 10, 1993.
  • J. O'Brien, Chicago online teams up with Ticketmaster to sell Chicago Cubs tickets, Computer Shopper, vol. 13, No. 5, pp. 71,May 1993.
  • B. Sturken, "Technically Speaking. (Rosenbluth Travel Agency Inc.'s In-House Automation System)," Travel Weekly, vol. 51, No. 13, pp. S27-S28, Feb. 1992.
  • The International Telegraph and Telephone Consultative Committee (CCITT) Recommendation, "Principles of Intelligent Network Architecture", Recommendation I.312/Q.1201, Oct. 1992, pp. 1-33
  • Telecommunication Standardization Sector of ITU Recommendation, "Introduction to Intelligent Network Capability Set 1", Recommendation Q.1211, Mar. 1993, pp. 1-30
  • Telecommunication Standardization Sector of ITU Recommendation, "Global Functional Plane for Intelligent Network CS-1", Recommendation Q.1213, Mar. 1993, pp. 1-33
  • Telecommunication Standardization Sector of ITU Recommendation, "Intelligent Network User's Guide for Capability Set 1", Recommendation Q.1219, Apr. 1994, pp. 1-204
  • Telecommunication Standardization Sector of ITU Recommendation, "Distributed Functional Plane for Intelligent Network CS-1", Recommendation Q.1214, Mar. 1993, pp. 1-224
  • Skolt, Endre, "Introduction to Intelligent Networks", publication from the Office for Technical Training in Televerket for the course "50001A Telecommunication for Planners", May 6, 1991, pp. 1-5
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