Assignable associate priorities for user-definable instant messaging buddy groups

Patent 6301609 Issued on October 9, 2001. Estimated Expiration Date:

September 8, 2019. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.

Abstract Claims Description Full Text

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Inventors

Application

No. 391937 filed on 09/08/1999

US Classes:

709/207, Priority based messaging707/1, DATABASE OR FILE ACCESSING709/202, Processing agent709/204, COMPUTER CONFERENCING709/206Demand based messaging

Examiners

Primary: Harrell, Robert B.
Assistant: Vaughn, William C. Jr.

Attorney, Agent or Firm

Eriksen; Guy H.

International Class

G06F 015/16

Abstract

A unified messaging solution and services platform is provided by utilizing the features and capabilities associated with instant messaging to locate a registered user, query the user for a proposed message disposition, and coordinate services among a plurality of communication devices, modes, and channels. A user proxy is registered to the user as a personal communication services platform. The user is able to define various rules for responding to received data and communications, the rules stored within a rules database servicing the communication services platform. Instant messaging is used for communications between the user and the communication services platform's user proxy.