Automated method and apparatus for fabricating sheet metal parts and the like using multiple manufacturing stations
System for selectively converting plurality of source data structures through corresponding source intermediate structures, and target intermediate structures into selected target structure
Photocopy monitoring system and method for monitoring copiers
Remote maintenance/supervisory system and method for automated teller machines
Method of routing electronic messages
Transaction terminal and portable operator interface device for monitoring the transaction terminal
Credit card and bank issued debit card operated system and method for controlling and monitoring access of computer and copy equipment
Monitoring system with particular application to monitoring a cash-basis operation
Method of converting data and device for performing the method Patent #: 5694580
ApplicationNo. 813511 filed on 03/07/1997
US Classes:235/379, Banking systems235/376, Operations analysis340/5.41, Banking or finance902/21With specific data output means or indicator
ExaminersPrimary: Lee, Michael G.
Assistant: Fureman, Jared J.
Attorney, Agent or Firm
International ClassG06F 017/60
AbstractA system operates to receive status messages from banking machines (12) operating in a network (14). The messages are received by an event management system (20) operating at least one computer (54). The computer is in operative connection with a data store (52). The data store includes information representative of the banking machines in the network, status messages generated by the banking machines and actions to be taken including entities to be notified of conditions which cause status messages to be sent by the various banking machines. The event management system receives the messages and places them in a uniform standard message format for further processing by the system. A device status processing program (36) in the computer resolves an action to be taken responsive to the status message. Responsive to the action resolved by the device status processing program the computer causes a notification message to be dispatched by a multimedia reporter to an entity who is to be notified of the condition at the banking machine which caused the status message. The computer also causes a trouble record to be created in the data store responsive to the status message from the banking machine. The multimedia reporter receives input messages from the entity and the computer causes information to be included in the trouble record responsive to the input messages. The system further provides report data to a user which enables the user to analyze the operation of the banking machines and service providing entities. The system further includes test capabilities for testing proper operation of the system.