System and method for diagnosing computer faults
May 12, 2017. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.Patent ReferencesFault detection and redundancy management system Test system and method using artificial intelligence control Autonomous expert system for directly maintaining remote telephone switching systems Method and apparatus for diagnosing machines Technique for producing an expert system for system fault diagnosis System for performing dump analysis Method and apparatus for remotely controlling sensor processing algorithms to expert sensor diagnoses Remote maintenance monitoring system Computer-based diagnostic expert system organized according to Bayesian theory Expert and data base system and method for communications network Inventors
AssigneeApplicationNo. 854666 filed on 05/12/1997US Classes:714/25Fault locating (i.e., diagnosis or testing)ExaminersPrimary: Beausoliel, Robert W. Jr.Assistant: Elisca, Pierre E. Attorney, Agent or FirmForeign Patent References
International ClassG06F 011/00AbstractA system and method for diagnosing faults that occur on a computer system. An executive unit loads an appropriate file set for a given fault from a database of file sets. An expert system unit analyzes the fault and uses the file set to determine a fact request to be asked or a remedy to be applied to the computer system. The executive unit directs a script management unit to run the fact request or remedy script selected by the expert system unit from the file set. If a response is given by a user or the computer system to the fact request, the executive unit returns the response to the expert system unit. The expert system unit engages in a further analysis based on the initial fault information and response received. The expert system makes additional fact requests if needed until a diagnosis is reached or the current file set is exhausted. File sets are linked in problem domains, and the executive unit can load another file set covering the same domain to continue the diagnostic process. If no local file sets are available, a remote unit determines if an appropriate remote file set is available and then retrieves it to continue the diagnostic process. An object management unit manages the file sets, which are structured into case-structured diagnostic sets, runtime files containing scripts and other information, and auxiliary files used by the scripts. | |
