Patent ReferencesMethod and apparatus for revertive automatic intercept message delivery in a telephone system Automatic intercept system interface for electromechanical telephone central office Elimination of false requests for telephone operator assistance Automated operator assistance calls with voice processing Directory assistance call processing and calling customer remote signal monitoring arrangements Directory assistance systems Automation of telephone operator assistance calls Method for speed calling automatic update Directory assistance call completion via mobile systems Method and system for providing nonpublished number messaging service InventorsAssigneeApplicationNo. 703164 filed on 08/28/1996US Classes:379/213.01, Intercept (e.g., dead or changed number)379/67.1, AUDIO MESSAGE STORAGE, RETRIEVAL, OR SYNTHESIS379/70Call intercept or answeringExaminersPrimary: Weaver, Scott L.Attorney, Agent or FirmInternational ClassH04M 003/44AbstractDirectory assistance calls are routed to an operator tandem switch that distributes incoming directory assistance calls among available operator positions. For each call, the operator interacts with the caller to identify a directory listing sought by the caller and enters the listing information into the operator's terminal to retrieve the requisite information from a data base. An interface is provided between the directory assistance system and an intercept system to handle listings for which a directory number is no longer operative. A flag set in the data base file for the old directory listing would indicate that the number was on intercept. The system can thus provide current information contained in the directory assistance data base or updated information as to the status of subscriber's of non-working directory numbers, obtained from the intercept system data base.Field of SearchAUDIO MESSAGE STORAGE, RETRIEVAL, OR SYNTHESISCall intercept or answering With specified call initiated cycle control circuitry Voice message synthesis Interaction with an external nontelephone network (e.g., Internet) Message management Message storage in centralized location (e.g., central office, PBX, etc.) | |