U.S. patents available from 1976 to present.
U.S. patent applications available from 2005 to present.

Directory assistance access to intercept telephone numbers

Patent 5892820 Issued on April 6, 1999. Estimated Expiration Date: Icon_subject August 28, 2016. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.

Patent References

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Inventor: Cofer

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Directory assistance call completion via mobile systems
Patent #: 5339352
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More ...

Inventors

Assignee

Application

No. 703164 filed on 08/28/1996

US Classes:

379/213.01, Intercept (e.g., dead or changed number)379/67.1, AUDIO MESSAGE STORAGE, RETRIEVAL, OR SYNTHESIS379/70Call intercept or answering

Examiners

Primary: Weaver, Scott L.

Attorney, Agent or Firm

International Class

H04M 003/44

Abstract

Directory assistance calls are routed to an operator tandem switch that distributes incoming directory assistance calls among available operator positions. For each call, the operator interacts with the caller to identify a directory listing sought by the caller and enters the listing information into the operator's terminal to retrieve the requisite information from a data base. An interface is provided between the directory assistance system and an intercept system to handle listings for which a directory number is no longer operative. A flag set in the data base file for the old directory listing would indicate that the number was on intercept. The system can thus provide current information contained in the directory assistance data base or updated information as to the status of subscriber's of non-working directory numbers, obtained from the intercept system data base.

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