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Method for automatically determining the approval status of a potential borrower

Patent 5797133 Issued on August 18, 1998. Estimated Expiration Date: Icon_subject February 3, 2017. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.

Patent References

Interactive computerized communications systems with voice input and output
Patent #: 4866756
Issued on: 09/12/1989
Inventor: Crane ,   et al.

Voice response system with automated data transfer
Patent #: 5164981
Issued on: 11/17/1992
Inventor: Mitchell, et al.

Method and apparatus for automatically determining the approval status of a potential borrower
Patent #: 5239462
Issued on: 08/24/1993
Inventor: Jones, et al.

Method and apparatus for handling incoming telephone calls Patent #: 5276731
Issued on: 01/04/1994
Inventor: Arbel, et al.

Inventors

Assignee

Application

No. 794142 filed on 02/03/1997

US Classes:

705/38, Credit (risk) processing or loan processing (e.g., mortgage)705/35Finance (e.g., banking, investment or credit)

Examiners

Primary: Poinvil, Frantzy

Attorney, Agent or Firm

International Class

G06F 157/00

Abstract

A method is provided for the real-time automatic determination of the approval status of a potential borrower of a loan. The method of acquiring information from the potential borrower includes the steps of (1) detecting the change in a data stream of a trunk link routed telephone call; (2) answering the call initiated by the potential borrower; (3) determining the DNIS; (4) choosing a proper lender script from a library; (5) starting the script, the script being a series of pre-recorded voice messages which are questions, statements and/or instructions; (6) receiving the DTMF tones transmitted by the telephone keypad button pressed by the caller in response to a question; (7) translating the tones into the numerical values; (8) storing the values in a data processor; (9) terminating the call; and, (10) resetting the system for the next call. The method of determining the approval status and credit limit of the potential borrower includes the steps of: (11) automatically determining the approval status of the potential borrower according to criteria provided by a lender, including utilizing the predefined information in this determination, and information received by accessing a credit bureau; and (12) automatically transmitting information regarding the approval status back to the dealer and/or lender. Additionally, prior to determining the approval status of the potential borrower, the method may include (13) automatically transmitting information identifying the potential borrower to a data processing system maintained by a credit bureau; (14) automatically selecting financial information regarding the potential borrower from the data stored by the credit bureau and transmitting it to the control location; and (15) automatically utilizing this information obtained from the credit bureau in determining the approval status of the potential borrower.

Other References

  • Bank New Product News, p. 26, Sep., 1991, Dialog file 16, Accession No. 03380829
  • Northern Tel's Meridian 1 Meridian Link Business Communications Products Launched in Japan, Edge, Apr. 8, 1991
  • Stetenfeld, Beth, "Lending the Right Loan System Loan Automation Buyer's Guide", Credit Union Management V15N7 pp. 28-39 Jul. 1992 Acc# 00728366 File 15
  • "University Support Services Announces State-of the-Art Loan Application and Processing Service for Education Borrowers", PR Newswire Association Inc., Jul. 1993. Dialog Acc# 0612997
  • "Facsimiles of the Future", Bank Technology News, Feb. 7, 1994 p. 28; Dialog Acc# 04950532
  • "Mortgage Firm Reacto Fast With Net Services", Network World, Feb. 29, 1988, pp. 21, 2
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