Patent ReferencesTelephonic-interface statistical analysis system Method of and system for control of special services by remote access Apparatus and method for providing existing 1ESS and 1AESS telephone switching equipment with the capability of using the SS7 protocol Efficient flexible special service call processing Long distance telephone switching system with enhanced subscriber services System for providing personalized telephone calling features Bar code use in information, transactional and other system and service applications International priority calling system with callback features Personal communication service with mobility manager Telephone central office based method of and system for processing customer orders InventorsApplicationNo. 794129 filed on 02/03/1997US Classes:379/201.12, Provisioning379/67.1, AUDIO MESSAGE STORAGE, RETRIEVAL, OR SYNTHESIS379/88.16, Voice message synthesis379/93.01Having transmission of a digital message signal over a telephone lineExaminersPrimary: Zele, Krista M.Assistant: Wolinsky, Scott Attorney, Agent or FirmInternational ClassH04M 003/42AbstractA method of provisioning telecommunications service. A caller requesting service is connected to a switching system having prompting capabilities. The caller is prompted to enter a service type indicator selected from a brochure describing available service types. The service order request is automatically processed to determine whether the specified service is available to the caller and whether other data provided by the caller is consistent. Advantageously, a service order can be generated without requiring human intervention beyond the initial entry of data by the service requester. Advantageously, service request data can immediately be verified and data inconsistencies or incomplete data identified and requested of the caller immediately. Advantageously, errors in the process and the delay resulting from such errors are minimized.Other References
Field of SearchSignalling path distinct from trunk (e.g., CCIS) | |