U.S. patents available from 1976 to present.
U.S. patent applications available from 2005 to present.

Telecommunications service provisioning

Patent 5751802 Issued on May 12, 1998. Estimated Expiration Date: Icon_subject February 3, 2017. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.

Patent References

Telephonic-interface statistical analysis system
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Method of and system for control of special services by remote access
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Apparatus and method for providing existing 1ESS and 1AESS telephone switching equipment with the capability of using the SS7 protocol
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Bar code use in information, transactional and other system and service applications
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Patent #: 5311583
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Patent #: 5329578
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Telephone central office based method of and system for processing customer orders
Patent #: 5345501
Issued on: 09/06/1994
Inventor: Shelton

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Inventors

Application

No. 794129 filed on 02/03/1997

US Classes:

379/201.12, Provisioning379/67.1, AUDIO MESSAGE STORAGE, RETRIEVAL, OR SYNTHESIS379/88.16, Voice message synthesis379/93.01Having transmission of a digital message signal over a telephone line

Examiners

Primary: Zele, Krista M.
Assistant: Wolinsky, Scott

Attorney, Agent or Firm

International Class

H04M 003/42

Abstract

A method of provisioning telecommunications service. A caller requesting service is connected to a switching system having prompting capabilities. The caller is prompted to enter a service type indicator selected from a brochure describing available service types. The service order request is automatically processed to determine whether the specified service is available to the caller and whether other data provided by the caller is consistent. Advantageously, a service order can be generated without requiring human intervention beyond the initial entry of data by the service requester. Advantageously, service request data can immediately be verified and data inconsistencies or incomplete data identified and requested of the caller immediately. Advantageously, errors in the process and the delay resulting from such errors are minimized.

Other References

  • AT&T Technical Document 235-190-101, Business And Modular Features, Issue 2.00, Sep. 1990, Sections 2-4
  • AT&T Technical Document 235-190-105, ISDN Feature Descriptions, Issue 3.02, Dec. 1991, Sections 2-4
  • R. F. Rey, Editor, "Engineering And Operations In The Bell System", 2nd Edition, Reorganized and Rewritten Telecommunications In The Bell System In 1982-1983, AT&T Bell Laboratories, 1984, pp. 571-585
  • Charles Schwab, "Guide to Using TeleBroker" brochure, pp. 1-21, Nov. 1994
  • Charles Schwab, "Schwab TeleBroker Service" brochure, pp. 1-14, Oct. 199
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