U.S. patents available from 1976 to present.
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Network-based multimedia communications and directory system and method of operation

Patent 5740231 Issued on April 14, 1998. Estimated Expiration Date: Icon_subject April 14, 2015. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.

Patent References

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Inventors

Assignee

Application

No. 307517 filed on 09/16/1994

US Classes:

379/88.22, Message management370/401, Bridge or gateway between networks370/407, Interconnected star couplers370/408, Nodes interconnected in hierarchy to form a tree370/425, Star configuration379/93.01, Having transmission of a digital message signal over a telephone line379/219, PLURAL EXCHANGE NETWORK OR INTERCONNECTION709/206Demand based messaging

Examiners

Primary: Tsang, Fan

Attorney, Agent or Firm

Foreign Patent References

  • 9424803 WO. 10/13/1994

International Classes

H04M 001/64
H04M 003/50

Abstract

A communications system (10) is provided which comprises a plurality of network hubs (12), (14), and (16). Network hubs (12), (14), and (16) are interconnected through a communications network (18). The system (10) interconnects messaging systems (24), (26), (28), (30), (32), (34), (36), (40), (42) and (44) having disparate capabilities and using disparate communications protocols. The network hubs use numbers of connection processors (52) and (54) to interact with the messaging systems. A hub database (68) and message store (58) are used to store control information and messaging information within the network hubs. A network processor (60) is used to interact with other hubs within the communications system (10). A message router (72), connection manager (74), data replicator (76), and an administrative event manager (78) are used to control the operations of the hub in processing a message. A management server (64) and a event processor (70) are used by communications system (10) to manage the internal operations of each of the network hubs. The network center (37) contains a customer computer interface system (167) and an interactive voice response system (169) to allow user interaction with information provider databases (39), a customer service system (161), a message tracking system (163), a billing system (159), and a HelpLine system (157). The network center (37) contains a master database (151) that is used to synchronize the databases stored in each of the network hubs (12), (14), and (16).

Other References

  • "Message Transport & Routing Service (MTRS), Technical Service & Architecture Description Special Report, (SR-INS-002662 Issue 1)", MTRS Industry Forum, Bellcore, Jul. 1, 1993
  • "Message Transport & Routing Service (MTRS), Technical Service and Architecture Description Special Report, (SR-INS-002662 Issue 1)", MTRS Technical Service and Architecture Description, Bellcore, May 1993
  • "Message Transport and Routing Service (MTRS), Voice Messaging and Beyond", by Angela Liu, Bellcore
  • Hunse, Tom Sheridan, "Voice Mail Service Bureaus--Not Just Mailboxes Anymore", Voice Processing Magazine, Mar. 1993, pp. 30-34
  • Company Profile of Voice Technologies Group, including a description of voice messaging products
  • Various Articles and Documents relating to Envoy Global, Inc. and their voice messaging product, the Apogee 2000 (marked as Exhibits A-N)
  • Boudette, Neal "IBM Plans `Smart ` Messaging Service", PC Week, vol. 10, No. 50, Dec. 20, 1993, pp. 1, 16-17
  • Smalley, Eric, et al., "AT&T to unveil On-Line Service Feating Intelligent Agents", PC Week, vol. 10, No. 49, Dec. 13, 1993, p. 1, 10-11
  • "AT&T Bodylink Services Announces Support for Microsoft At Work Architecture and Software for Personal Communicators", Business Wire, Jun. 9, 1993, pp. 3-4
  • Wexler, Joanie, "AT&T Builds Multimedia Mailboxes", Network World, Jan. 17, 1994, pp. 19, 21
  • Flynn, Laurie, "Apple Adds New Front in Fierce On-Line War", San Jose Mercury News, Business Monday, Jan. 8, 1994, pp. 1E, 4E
  • Johnson, Bradley, "(Th)e World According to Apple, On-line Interactive Service Lures Rivals, to Absorb AppleLink", Advertising Ag
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