Method for providing a recorded message to a telephone caller when called number is busy
October 16, 2015. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.Patent References Re34380 System and method for transmitting messages to a telephone set through the subscriber's line in a telephone system Telephone station set Telephone system with customized central message center Multilocation queuing for telephone calls Public telephone interface and method of operating the same Queuing trigger in call processing Method and apparatus for handling incoming telephone calls System for managing a hold queue Automated voice system for improving agent efficiency and improving service to parties on hold InventorsAssigneeApplicationNo. 543513 filed on 10/16/1995US Classes:379/88.19, Call source identification379/88.23, Controlled by subscriber or caller379/207.06, Transition from off-hook to on-hook (e.g., busy to idle, hook flash)379/214.01, Secretarial or answering service379/221.09, Service control point (SCP, ISCP, external database)379/221.12Service switching point (SSP)ExaminersPrimary: Matar, Ahmad F.Assistant: Kumar, T. Devendra Attorney, Agent or FirmInternational ClassesH04M 001/64H04M 007/00 AbstractA method of playing a recorded message to a caller when a called line is busy without actual connection of the call is disclosed. Utilization of the Advanced Intelligent Network is used to place calls attempting to reach a busy line into a queue in a service control point. The call is then connected to an intelligent peripheral, such as a service node, and plays a recorded message of the called party's choice. When the called party's line become idle, a call chosen from the established queue is then connected to it based upon a prioritization system established by the called party.Other References
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