Intelligent recognition of speech signals using caller demographics
July 7, 2014. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.Patent ReferencesMethod and apparatus for visual telecommunications, in particular for use by the deaf Broadcast interactive telephone system Method of recognizing speech using a lip image Multi-user speech recognition system Directory assistance systems Method and apparatus for effectively receiving voice input to a voice recognition system Automation of telephone operator assistance calls Automation of telephone operator assistance calls Automation of telephone operator assistance calls Directory assistance system InventorsAssigneeApplicationNo. 271885 filed on 07/07/1994US Classes:379/88.01, Voice activation or recognition379/88.22, Message management379/221.09, Service control point (SCP, ISCP, external database)379/230, Signalling path distinct from trunk (e.g., CCIS)704/231, Recognition704/235, Speech to image704/270, Application704/270.1, Speech assisted network704/275Speech controlled systemExaminersPrimary: Hofsass, JefferyAssistant: Hunter, Daniel S. Attorney, Agent or FirmForeign Patent References
International ClassesH04M 003/64G10L 009/06 AbstractIn a switching system for connecting a call between a calling station and a called station, a system and method of voice recognition using a concentrated or distributed multiplicity of voice recognition and other resources with a facility for selecting an initial resource on the calling station going off-hook by accessing a demographic database using common channel signaling and selecting a prompt to be delivered to the caller from a multiplicity of preselected prompts and reacting to a response by the caller with further addressing of database information to continue to select from said multiplicity of resources the most appropriate resource or resources in reaction to caller utterances. According to another feature the selection of resources is aided by optical means at the calling station delivering information regarding characteristics of the caller including lip movement to permit lip reading.Other References
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