Patent ReferencesAutomatic call generator Method of and arrangement for testing traffic routes in telecommunication networks Telephony system with automatic test call generator for remote port groups Subscriber/craftsperson ringback apparatus Automatically testing telephone lines Patent #: 5073919 InventorsAssigneeApplicationNo. 965458 filed on 10/23/1992US Classes:379/27.04By automatic testing sequence (e.g., programmable, test, script or test call generation program)ExaminersPrimary: Chin, StephenAssistant: Kim, Kevin International ClassH04M 001/24AbstractCommunications services and circuits are tested by a system which includes a voice response unit (VRU) operating under the control of processes performed in a workstation. The system can automate the various tasks associated with making test calls, such as by initiating one or multiple simultaneous test calls to a customer's telephone number, and then by playing a stored voice message when any of the test calls is answered by customer personnel, or by establishing a voice path that can be used to talk to the customer personnel. The circuits being tested are then monitored by the VRU, which can both detect supervisory signals as well as perform call disposition analysis by detecting ring, ring/no answer, busy, fast busy, tones, or other audible conditions that are indicative of many circuit abnormalities. A display indicates test system status to a technician, including the progress of all test calls as well as information pertaining to the test system itself. The system can be used by several technicians at one time.Other References
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