System and method for processing telephone communication
Patent 5077788 Issued on December 31, 1991. Estimated Expiration Date: 
September 28, 2010. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.
September 28, 2010. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.Patent References 3920908 Agent communication arrangements for telecommunication systems Method and apparatus for generating computer-controlled interactive voice services Overflow call handling system Message taking and retrieval system Integrated public safety answering point system Patent #: 4893325 InventorsAssigneeApplicationNo. 591670 filed on 09/28/1990US Classes:379/142.06, Matching and retrieving stored caller ID information from a database379/45, Central office responsive to emergency call or alarm (e.g., "911", operator position display)379/93.23Having user information display (e.g., telephone number, name, address, etc.)ExaminersPrimary: Brown, Thomas W.Attorney, Agent or FirmForeign Patent References
International ClassesH04M 001/57H04M 003/50 AbstractDisclosed are a system and method for processing telephone calls for special services, such as emergency service calls. One or more answering station units may receive calls through a telephone network. The number of the calling station is automatically identified and used to seek calling station location information in a computer memory forming part of the answering station unit. The call is then conferenced with an agency station associated with the services needed, and the location information is dispatched to the agency station. Each service answering station unit is a stand-alone unit. | |
