Patent References 3575589 Method of and apparatus for automatic fault diagnosis of electrical circuits employing on-line simulation of faults in such circuits during diagnosis Automatic test systems Self testing system for reproduction machine Methods and apparatus for system fault diagnosis and control On-line problem-determination procedure for diagnosis of faults in a data-processing system Guidance device for manipulation of machine Interactive diagnostic methodology and apparatus for microelectronic devices Comprehensive design and maintenance environment for test program sets Diagnosing apparatus capable of readily diagnosing failures of a computer system InventorsAssigneeApplicationNo. 339462 filed on 04/14/1989US Classes:714/46, Operator interface for diagnosing or testing399/16, Document handling714/57Error forwarding and presentation (e.g., operator console, error display)ExaminersPrimary: Atkinson, Charles E.Attorney, Agent or FirmForeign Patent References
International ClassesG06F 011/00G01R 031/28 AbstractA technique for problem analysis to diagnose a declared machine fault of a suspected machine fault in a reproduction machine having a control with a touch operative user interface and screen display including the steps of placing the machine in a service mode and entering a fault analysis mode to allow access to a library of fault analysis information, providing the option of troubleshooting the declared machine fault by entering into the control a displayed first fault code, or selecting from a group of categories generally describing a problem area to trouble shoot the suspected machine fault including the steps of selecting one of the group of categories to display a plurality of potential defects related to the selected category in icons and/or text including an associated second fault code, matching one of the displayed plurality of potential defects with the suspected machine fault and entering into the control the associated second fault code, and displaying troubleshooting information related to the second fault code. | |