U.S. patents available from 1976 to present.
U.S. patent applications available from 2005 to present.

Call processor for facilitating call completions

Patent 4975941 Issued on December 4, 1990. Estimated Expiration Date: Icon_subject December 4, 2007. Estimated Expiration Date is calculated based on simple USPTO term provisions. It does not account for terminal disclaimers, term adjustments, failure to pay maintenance fees, or other factors which might affect the term of a patent.

Patent References

3111561

3347988

3482057

3510598

3614328

3859473

3867582

Universal answer arrangement for a PABX
Patent #: 3963875
Issued on: 06/15/1976
Inventor: Gueldenpfennig

Optional telephone answering system
Patent #: 3989901
Issued on: 11/02/1976
Inventor: Neuwirth ,   et al.

Remote data line monitor
Patent #: 3992587
Issued on: 11/16/1976
Inventor: Puckett ,   et al.

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Inventors

Assignee

Application

No. 099388 filed on 09/21/1987

US Classes:

379/88.23, Controlled by subscriber or caller379/212.01, Call transfer379/213.01, Intercept (e.g., dead or changed number)379/233Direct inward dialing

Examiners

Primary: Brown, Thomas W.

Attorney, Agent or Firm

Foreign Patent References

  • 0090663 JP 07/13/1981
  • 0129469 JP 10/13/1981
  • 0028493 JP 02/13/1982
  • 0190493 JP 02/13/1982
  • 0054492 JP 03/13/1982
  • 0181356 JP 10/13/1983
  • 0086357 JP 05/13/1984
  • 0117894 JP 06/13/1985
  • 1397841 GB 06/13/1975
  • 2124854 GB 02/13/1984

International Classes

H04M 003/50
H04M 007/14

Abstract

Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems with the capabilities of the intercept system for allowing calling parties the opportunity to complete their own calls to the on-premises switching systems when the telephone extension numbers of the called parties are known to the calling parties. Depending on the mode of system operation selected, the intercept system either presents all incoming calls directly to the switchbard attendants, or intercepts all incoming calls and presents the caller the opportunity to complete the call, or a combination in which incoming calls are first offered to the switchboard attendants for assistance and then after a time wherein attendant assistance is not gained, the call is intercepted and the caller is given an opportunity to complete the call. When a call is intercepted a bidirectional communication path is established between the caller and the intercept system, wherein a digital announcement circuit transmits an instructional message to the caller soliciting the dialing of the desired on-premises switching system telephone extension number, and a DTMF receiver collects the dialed extension number digits. The digits are then outpulsed to the on-premises switching system and the call to the desired party is completed without the intervention of a switchboard attendant.

Other References

  • AT&T Advanced 800 Service publication (70 pages)--(undated)
  • "Fingertip Flight Service", S. B. Golbey, AOPA Pilot Magazine, pp. 50 and 54, Oct. 1985
  • "ARO Goes Pushbutton", AOPA Newsletter, Nov. 1985, p. 9
  • Rolm Centralized Attendant Service--1979, Rolm Corporation
  • AIS--Automatic Intercept Service (Fujitsu Limited)--date stamped 1972
  • Data set 407 Interface specification--AT & T, 197
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