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| Number | Title | Issue Date |
| 8259711 | Method and apparatus for quality assurance in a multimedia communications environment The present invention relates to a method and system for monitoring and evaluating multimedia telephonic and computer-communication interactions. The multimedia quality monitoring system may include an event manager, which may receive a notification associated with ... | 09/04/2012 |
| 7305082 | Method and apparatus for quality assurance in a multimedia communications environment The present invention relates to a method and system for monitoring and evaluating multimedia telephonic and computer-communication interactions. The multimedia quality monitoring system may include an event manager, which may receive a notification associated with ... | 12/04/2007 |
