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| Number | Title | Issue Date |
| 8442187 | Secure voice transaction method and system A security method and system. The method includes receiving by a computing system, a telephone call from a user. The computing system comprises an existing password/passphrase and a pre-recorded voice sample associated with the user. The computing system prompts the... | 05/14/2013 |
| 8442214 | Tilting portable electronic device A tilting portable electronic device includes a base, a cover, at least one connecting bar, a swinging plate and an elastic member. The connecting bar and the swinging plate respectively rotatably connect to the base and the cover. The elastic member is secured with... | 05/14/2013 |
| 8437459 | Customized caller ID based upon called party number A “customized” caller ID service platform is utilized within a telecommunications network (which may be the PSTN, an IP network, or any other network for supporting voice communication) to allow for the caller ID information transmitted to a called party to be t... | 05/07/2013 |
| 8437466 | Method and apparatus for resuming the sessions between client device and IVR system A method and apparatus for resuming a session between a client device and an IVR system in customer service. The method includes the following steps: reestablishing the session in customer service; determining whether there is status information of an abnormally ter... | 05/07/2013 |
| 8437469 | Electrical protection device configured to reduce crosstalk caused by fuses In accordance with a non-limiting example, an electrical protection device includes a fuse housing and a plurality of fuses carried by the fuse housing and arranged in a plurality of Tip/Ring fuse pairs. The Tip/Ring fuse pairs are arranged in vertical and horizonta... | 05/07/2013 |
| 8433062 | Tilting portable electronic device A tilting portable electronic device includes a housing, a cover, a sliding mechanism connecting to the housing and the cover, and at least one swing rod rotatably connecting to the cover and the housing. The sliding mechanism includes a fixing plate, a sliding plat... | 04/30/2013 |
| 8433042 | Transcoding voice to/from text based on location of a communication device A device, method, and system for routing communications to an output of a communications device, such as a mobile telephone, based on the format of an incoming communication and an output mode of the communications device is disclosed. An incoming speech communicati... | 04/30/2013 |
| 8433045 | Computer telephony system, method and server A computer telephony system allows a user to control different communications terminals at different times via a second system, external to the computer telephony system. The computer telephony system comprises a plurality of communications terminals each of which h... | 04/30/2013 |
| 8428228 | Unified communication system Unified communication system for consolidating different message sources (e.g. emails, SMS, voice message, fax, etc.) into a single accessible location with the ability to incorporate phone calls, VoIP calls, voice commands, etc. This is achieved through integration... | 04/23/2013 |
| 8428240 | Method and system for forwarding telephone calls based on presence information A call forwarding system forwards telephone calls based on presence information of a user as reported by computing devices associated with a telephone number. When a telephone system receives an incoming call directed to one of the telephone numbers of the user's co... | 04/23/2013 |
| 8422664 | Integrated access device and overcurrent protection method An integrated access device (IAD) protects overcurrent of a DAA chipset. The IAD periodically detects an on-hook/off-hook state of the DAA chipset, and periodically monitors an OPD state of the DAA chipset upon the condition that the on-hook/off-hook state of the DA... | 04/16/2013 |
| 8416926 | Method and system for providing an audio representation of a name A system and method for providing an audio representation of a name includes providing a list of a plurality of users of a network and respective presence information regarding each of the plurality of users; receiving a request from an endpoint to receive an audio ... | 04/09/2013 |
| 8416927 | System and method for limiting voicemail transcription Methods and systems for limiting voicemail transcription. The methods include answering a forwarded call from a caller to a subscriber of the voicemail transcription service, outputting an audio message to the caller prompting for the caller to leave a voicemail mes... | 04/09/2013 |
| 8416933 | Trusted environment for communication between parties A method of establishing communication including providing a communication by a sending party to a receiving party, and verifying the sending party's identity by a trusted instrumentality. The trusted instrumentality can be at least the sending party communication c... | 04/09/2013 |
| 8416929 | Sharing solutions for a universal linking gateway between telephonic devices A universal linking gateway interfaces between a local network of one or more local phones, such as analog phones or PBX phones, a plurality of cell phones and multiple service lines, including a public switched telephone network. Implementation of industry standard... | 04/09/2013 |
| 8417052 | Instruction system, instruction apparatus, and computer readable medium An instruction system including: a capture device; a projection device; a control device including: a judgment portion that judges visibility of an annotation image; a specifying portion that specifies a projection mode of the annotation image from projection modes ... | 04/09/2013 |
| 8411845 | Handheld electronic device having improved phone call log, and associated method An improved handheld electronic device and an associated method provide an improved call list that presents information relating to logged phone calls in a collapsed manner. A single entry is displayed on the call list to represent a call log of phone calls from the... | 04/02/2013 |
| 8406388 | Systems and methods for visual presentation and selection of IVR menu Embodiments of the invention provide a system for generating an Interactive Voice Response (IVR) database, the system comprising a processor and a memory coupled to the processor. The memory comprising a list of telephone numbers associated with one or more destinat... | 03/26/2013 |
| 8406801 | Communication systems and methods Systems and methods for selectively replaying voice data. Voice data received in a communication session is both buffered by the device and played by the device. When input is received from a recipient, the voice data currently being received is no longer played and... | 03/26/2013 |
| 8406383 | Voice authentication for call control A communication network is disclosed that uses voice authentication to provide call control. The communication network includes a call control function, a voice collection system, a voice authentication system, and a permission system. The voice collection system co... | 03/26/2013 |
| 8406409 | Treatment of electronic communications based on user association with one or more online groups A method is described for call treatment based on user association with one or more user groups. The method includes receiving a phone call from a call source that is directed to a call recipient, identifying a user group associated with the call recipient, and dete... | 03/26/2013 |
| 8406389 | Advanced voice and data operations in a mobile data communication device A system and method for integrating voice and data operations into a single mobile device capable of simultaneously performing data and voice actions. The mobile device working in a network capable of exchanging both cell phone calls and data items to the mobile dev... | 03/26/2013 |
| 8401156 | Real-time monitoring of caller experience in a call flow A method, a system, and computer readable medium comprising instructions for monitoring caller experience in a call flow are provided. The method comprises collecting at least one selection by at least one caller in a call flow, generating performance analysis of a ... | 03/19/2013 |
| 8401157 | System and method for providing audible spoken name pronunciations A system and method for providing a user with an accurate audible pronunciation of a person's name in a non-call environment using the spoken name pre-recorded and saved at the person's Voice Mail system is described herein. An Application Server can obtain an audio... | 03/19/2013 |
| 8391447 | Visual voice messaging state synchronization Managing shared voice messages across the multiple voice messaging systems of the various recipients of a message. A server may act as a gateway and may interact with the multiple voice messaging systems and multiple user devices of the recipients. The server may re... | 03/05/2013 |
| 8391471 | Echo suppressing apparatus, echo suppressing system, echo suppressing method and recording medium An echo suppressing apparatus operable with a sound output device for outputting sound based on a reference signal and a sound processing device for processing an observed signal based on a received sound, the echo suppressing apparatus includes: an echo removal sec... | 03/05/2013 |
| 8391473 | Device providing phone services to phones plugged to a residential phone wiring that is not coupled to a central office telephone exchange The present invention concerns a device comprising a first interfacing means for linking to a residential phone wiring and a second interfacing means for accessing a network, the residential phone wiring being connected to a first phone subscriber line interface mea... | 03/05/2013 |
| 8378746 | Voltage-mode line driving circuit having adaptive impedance matching A voltage-mode line driving circuit is provided. The voltage-mode line driving circuit includes a driving circuit, the driving circuit receiving, as an input signal, a feedback signal, and outputting an output signal. The voltage-mode line driving signal also includ... | 02/19/2013 |
| 8379805 | Interactive response system for giving a user access to information Interactive response systems (1) of call centers for giving users access to information comprise means (11, 31) for receiving activation signals via audio or video or audio/video calls from the users and means (12, 32) for transmitting menu sign... | 02/19/2013 |
| 8379803 | Voice response apparatus and method of providing automated voice responses with silent prompting A voice response unit (VRU) includes a silent prompt feature in the form of an intentional delay inserted after a message is given to a caller, during which delay the caller may invoke alternative processing or interrupt current processing. If appropriate alternativ... | 02/19/2013 |
| 8369501 | System and method for providing caller information to a called party utilizing call forwarding Embodiments of the invention comprise a device, system, and method of receiving a phone call to a non-Inward WATS phone number, such as a typical non-toll free phone number, forwarding the phone call to a carrier capable of reading ANI information associated with th... | 02/05/2013 |
| 8369503 | False answer supervision management system A computer implemented method and system is provided for managing false answer supervision (FAS) in a telephony network. A call record recording multiple call events occurring at a terminal gateway is accessed. FAS events originating at the terminal gateway are dete... | 02/05/2013 |
| 8363795 | System and method for message storage assurance in a geographically distributed voice messaging system A voice messaging system comprises a common message store, a local data store located remotely from the common message store, and a media server. The media server is operable to receive a call directed to a number serviced by the media server, prompt the user for a ... | 01/29/2013 |
| 8345843 | Method and arrangement for handling communication requests from unknown parties A method and apparatus for performing a caller investigation in order to provide relation information to a called party (200) regarding an unknown calling party (202), when implemented in a service entity (204) serving said called party. A relat... | 01/01/2013 |
| 8335309 | Method and communication terminal for detecting the status of a telephone receiver The invention relates to a method for detecting the status of a telephone receiver (H) for a communication terminal (EG), wherein the telephone receiver (H) is equipped with a microphone (M) and with a loudspeaker (LS). The loudspeaker (LS) of the telephone receiver... | 12/18/2012 |
| 8331545 | Handling communication session disconnection and reconnection A method, system and computer program product records missed information that is communicated between one or more connected communication terminals during a disconnection period and replays the missed information when a temporarily-disconnected communication termina... | 12/11/2012 |
| 8325886 | Methods and systems for managing telecommunications Methods and systems for call processing are described. In an illustrative embodiment, a call processing system answers a call from a caller intended for a first party and records a message from the caller. The call processing system stores call information and the c... | 12/04/2012 |
| 8325903 | Telephone device A telephone device is capable of receiving, during communication with a first external device, a call from a second external device. The telephone device includes a setting unit and a ring alert inhibiting unit. The setting unit is configured so as to be capable of ... | 12/04/2012 |
| 8325907 | System and method for call routing and enabling interaction between callers with calls positioned in a queue Systems, methods and apparatus are provided for processing telephone calls from a plurality of customers directed to a call center. In some embodiments, the method includes receiving a telephone call at a call center from a first customer, determining that all agent... | 12/04/2012 |
| 8320538 | System and method for identifying billing errors A system, method, apparatus, and computer program code for identifying billing discrepancies includes receiving billing data from a billing entity, the billing data including an assessed fee and call details associated with each of a plurality of calls made by a cus... | 11/27/2012 |
