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| Number | Title | Issue Date |
| 8166352 | Alarm correlation system An alarm correlation method with rules and model is disclosed for suppression of alarms which will clear when another alarm clears. The alarm correlation method with rules and model includes a list of objects which alarms may be raised, and a list of correlation rul... | 04/24/2012 |
| 8166348 | Method of debugging a software system A method, system, and a computer program product for debugging a software system. An aspect of the present invention provides a user with the combination of an error determined in the software system and a set of recommendations for fixing the error, thereby enablin... | 04/24/2012 |
| 8156388 | Analysis leading to automatic action A system and methods for detecting an operational problem on a mobile device and automatically resolving the problem with a coordinated execution of repair tasks on the mobile device and on the plurality of servers communicatively connected to the mobile device prov... | 04/10/2012 |
| 8156387 | Method and system for error manipulation A system and method for manipulation of event data, such as errors, in a networked environment. The method includes receiving event signal data indicative of an event, and associating descriptive data with the event signal data. The descriptive data is then mapped t... | 04/10/2012 |
| 8151148 | Connection monitoring method, connection monitoring apparatus, and connection monitoring system A connection monitoring apparatus determines whether the connection monitoring apparatus is communicatively connected to the customer apparatus at a regular connection time. When the connection monitoring apparatus is not communicatively connected to the customer ap... | 04/03/2012 |
| 8145956 | Information processing apparatus, failure processing method, and recording medium in which failure processing program is recorded An information processing apparatus includes partitioning mode information retaining section, hardware resource management information retaining section, failure notifying section, operation mode detecting section, shared hardware resource judging section, common fa... | 03/27/2012 |
| 8140919 | Display of data used for system performance analysis Method, system, and computer program product for displaying data used to analyze system performance are provided. The method, system, and computer program product provides for determining an alert was triggered in a system at a point in time, identifying an alert ty... | 03/20/2012 |
| 8140913 | Apparatus and method for monitoring computer system, taking dependencies into consideration A system monitoring apparatus specifies an intentionally shutdown system component or monitoring target, and a different monitoring target that is dependent thereon (a dependent target), and does not display an alert even when an error state is detected for a monito... | 03/20/2012 |
| 8135998 | Information processor and information processing method There is provided an information processor capable of preventing an unintended operation from being caused by configuration information set in the information processor being updated even if the information processor such as a multi-function peripheral receives conf... | 03/13/2012 |
| 8132060 | Comprehensive application programming interfaces for handling logical volume manager Some embodiments of a system and a method to provide comprehensive application programming interfaces to a logical volume manager have been presented. For instance, a processing device running on a server may provide a library having a set of application programming... | 03/06/2012 |
| 8122287 | Managing a data storage system A RAID storage system is provided with a plurality of disk drive modules in communication with a processor through a RAID controller. Tools and processes are provided for managing failure of individual modules in the RAID, identifying and managing excess spare modul... | 02/21/2012 |
| 8108737 | System, method, and computer program product for sending failure information from a serial ATA (SATA) solid state drive (SSD) to a host device A system, method, and computer program product are provided for sending failure information from a solid state drive (SSD) to a host device. In operation, an error is detected during an operation associated with a Serial ATA (SATA) solid state drive. Additionally, a... | 01/31/2012 |
| 8103660 | Computer method and system for contextual management and awareness of persistent queries and results Presented is a computer system and user interface for seamlessly integrating the creation and submission of persistent queries, and for collecting and presenting the real-time results of those queries, into the context of one's work and directly structured work arti... | 01/24/2012 |
| 8095831 | Programmable error actions for a cache in a data processing system A data processing system and method of operation has a processor coupled to a cache. Cache control circuitry is coupled to the cache and performs error detection. A user programmable error action control register stores a control value for selecting a type of error ... | 01/10/2012 |
| 8078922 | Internal server error analysis The present disclosure involves systems, software, and computer implemented methods for internal server error analysis. One process includes operations for identifying an internal server error associated with a particular type of error and returned by a web containe... | 12/13/2011 |
| 8074124 | Visualization of user interactions in a system of networked devices As set forth herein, a system identifies soft failures of devices. An interface captures transactional data between one or more users and one or more devices within the system. A data log receives the transactional data from the interface and stores the data as hist... | 12/06/2011 |
| 8060795 | Solution for automatically incorporating diagnostic data within screen capture images The present invention can include an automated solution for incorporating diagnostic data within an image of a screen capture image. When a screen capture event is detected, a screen capture image can be generated. The software applications contained within the scre... | 11/15/2011 |
| 8037369 | Error handling structure for use in a graphical program System and method for error handling in a graphical program. An error handling structure is displayed in a graphical program. The error handling structure includes a first frame configured to contain graphical program code for which error handling is to be provided.... | 10/11/2011 |
| 8032799 | System and method for managing server performance degradation in a virtual universe A system and method for managing server performance degradation in a virtual universe environment having avatars has a server load detection unit for detecting server load and a failure notification unit for notifying the avatars of imminent server failure. The serv... | 10/04/2011 |
| 8028205 | System for providing performance testing information to users A computer system includes server computers, application program storage modules, a communication network, client computers, a database storage module, and a test data presentation module. The database storage module stores event data. The event data logs events tha... | 09/27/2011 |
| 8028204 | Method and system for maintenance of a data-processing apparatus A method and system for performing one or more preventative maintenance functions for a data-processing apparatus. One or more notifications regarding daily maintenance functions can be generated in the form of a reminder when the data-processing apparatus begins op... | 09/27/2011 |
| 8028203 | Exception view with context A method, apparatus and computer-usable medium for the graphical presentation of the contextual relationship between a reported exception and its related resources and/or contributing factors. An exception view is presented to display an abnormally operating resourc... | 09/27/2011 |
| 8020051 | Message handling in a service-oriented architecture A service call to a backend system is initiated by a user interface in a service-oriented architecture. Thereafter, a service answer is received from the backend system encapsulating a backend error object. The backend error object is mapped to a front end error obj... | 09/13/2011 |
| 8020052 | Fault analysis result generating system and method A fault analysis result generating system includes an extracting unit, a converting unit, a determining unit, and a result generating unit. The system extracts fault analysis files, converts the fault analysis files to a first predetermined file format which is easy... | 09/13/2011 |
| 8015456 | Network fault manager for maintaining alarm conditions The network fault manager described herein may generate an alarm data table having various columns and rows respectively corresponding to different alarm data fields and different alarms. The alarm data table may be associated with a primary key that includes a subs... | 09/06/2011 |
| 8010850 | Client extended error handling Techniques for clients and servers to use the web authoring extensions, and in particular, extended error handling to allow servers to provider richer web authoring error information to clients. One technique includes sending an authoring request to a server, receiv... | 08/30/2011 |
| 8001431 | Control apparatus A control apparatus controls a device to which the control apparatus is connected. The control apparatus includes a storing unit and a linking unit. The storing unit stores an error message that contains information on a failed component in a storage device upon rec... | 08/16/2011 |
| 7996733 | Identify indicators in a data processing system A data processing system employing identify indicators associated with various components of the system. The indicator may be activated whenever a corresponding component requires maintenance, field testing, installation, replacement, and the like. The user may spec... | 08/09/2011 |
| 7971106 | Method and apparatus for maintaining the status of objects in computer networks using virtual state machines A network appliance for monitoring, diagnosing and documenting problems among a plurality of devices and processes (objects) coupled to a computer network utilizes periodic polling and collection of object-generated trap data to monitor the status of objects on the ... | 06/28/2011 |
| 7958407 | Conversion of static diagnostic procedure to dynamic test plan method and apparatus A diagnostic information converter reads an existing static diagnostic procedure in the form of a tree graph and generates a diagnostic Failure Modes and Effects Analysis that can be used in the generation of a dynamic diagnostic test plan. The converter identifies ... | 06/07/2011 |
| 7949906 | Management supporting system, management supporting method, and management supporting program An object of the present invention is to enable a user to grasp the operation of the autonomous system for executing a countermeasure corresponding to a state of a system to be managed and to enable the user to check if a problem has been solved after the countermea... | 05/24/2011 |
| 7945820 | Method and apparatus for elimination of faults of a data processing system A method for fault handling of a data processing unit is disclosed. The method includes automatic acquisition of input information and/or output information of a user at at least one user interface of the data processing unit; automatic detection of a fault message ... | 05/17/2011 |
| 7930600 | Logical to physical connectivity verification in a predefined networking environment A method, information system, and computer readable storage medium verify predefined connectivity for I/O devices. Current predefined logical connection data and actual physical connection data is gathered. The predefined logical connection data and the actual physi... | 04/19/2011 |
| 7925934 | Information providing system, information providing device, appropriateness judgment information generation method and appropriateness judgment information generation process program An information providing device including: a registration information memory means for memorizing registration information from a database management system; a request information receiving means for receiving requ... | 04/12/2011 |
| 7917817 | User interface messaging system and method permitting deferral of message resolution A user interface messaging system and method that allows a user to defer resolution of the substance of a message, such as a user-initiated error, and adds the message to a queue. The messaging system may remind the user to resolve the substance of the messages in t... | 03/29/2011 |
| 7917815 | Multi-layer context parsing and incident model construction for software support A context analyzer may be configured to receive, from a software support system associated with a software application associated with multiple architectural layers, an incident report associated with a software incident of the software application. The incident rep... | 03/29/2011 |
| 7917816 | System and method for determining display function of BIOS error information A system is used to determine whether a display function of a basic input output system (BIOS) of a tested computer is normal. Operators can select an error information option set on an error information interface. A breakpoint address and an amending instruction ca... | 03/29/2011 |
| 7917814 | System and method of reporting error codes in an electronically controlled device A method of reporting errors in an electronically controlled device, comprises generating a first bit field representative of a severity of an internal error, generating a second bit field representative of a location of the internal error; and generating a third bi... | 03/29/2011 |
| 7904760 | Method and system for using presence information in error notification A method for using presence information in error notification includes detecting an error associated with operation of a software system and executing a workflow in response to detecting the error to determine error transmission information instructions. The method ... | 03/08/2011 |
| 7890816 | Systems, methods and apparatus for detecting remote control errors Apparatus, systems and methods are described that facilitate the detection of errors within a remote control for a controlled device. A remote control detects an error condition during operation and transmits information regarding the error to a controlled device. T... | 02/15/2011 |
