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| Number | Title | Issue Date |
| 6751307 | Delivering calls using calendar information A call routing function may receive information from a user profile about how to handle a telephone call. In addition, the call routing function may also receive information about what the user is currently involved in doing. This information may be derived from the... | 06/15/2004 |
| 6707906 | Outbound calling system in a contact center An integrated contact center capable of generating outbound calls in a plurality forms including at least one instant online communication form for instantly communicating with a customer when he is online. A priority scheme or communication forms is preset for each... | 03/16/2004 |
| 6160877 | Method of screening and prioritizing an incoming call A subscriber interface operating as a Personal Agent is provided to simplify, enhance and integrate the currently fragmented telephone services. The Personal Agent enables the subscriber to access and activate telephone network services using voice recogn... | 12/12/2000 |
| 5563933 | Method and apparatus for facilitating the completing of telephone regional toll-free calls from outside the region Calls to geographically limited toll-free telephone numbers, when originated from outside the predefined geographic region, are completed, but not at the called party's expense, by a) indicating to the caller that the telephone call, which otherwise will ... | 10/08/1996 |
| 5544163 | Expandable telecommunications system An open, high speed, high bandwidth digital communication network for connecting multiple programmable telecommunications switches to form a large capacity, non-blocking switching system. Each network switching node includes circuitry for transmitting and... | 08/06/1996 |
| 5485505 | Apparatus and method for remotely initiating operation of a cellular telephone An apparatus for activating a cellular telephone (10) within a cellular telecommunications network. A PCMCIA card (62) interacts with a controller (50) to display required programming information and questions. A user of the cellular telephone (10) inputs... | 01/16/1996 |
| 5467388 | Method and apparatus for selectively blocking incoming telephone calls A system for allowing a telephone subscriber to selectively block incoming calls for selected time periods or during programmed time intervals. A subscriber may pre-program a time interval in minutes, or a time period (start time and end time) for which s... | 11/14/1995 |
| 5353331 | Personal communications service using wireline/wireless integration The Advanced Intelligent Network (AIN) wireline system connects to and controls processing of calls to a Personal Communication Service subscriber's wireless handset via a home base station or a wireless communication network. Depending on its current loc... | 10/04/1994 |
| 5343516 | Computer telecommunications signalling interface A telecommunications signalling interface for computer systems is presented. Control and information signals from the telephone switch are received, decoded, and converted to a standard interface format for retransmission to the computer. Control and info... | 08/30/1994 |
| 5267307 | Communication apparatus A communication apparatus includes a memory for storing extension number information or transfer destination information in association with calling party number information, a unit for receiving calling party number information sent from a calling party ... | 11/30/1993 |
| 5193110 | Integrated services platform for telephone communication system An integrated services platform for a telephone communication system includes a plurality of application processing ports for providing different types of information services through the telephone communication system. A master control unit and a high sp... | 03/09/1993 |
| 5163042 | Exchange route decision system and method An exchange route decision system and method which, when it is desired to realize tandem connection between outgoing and incoming communication terminals of various sorts and multiple rates requiring immediate data communication through a plurality of exc... | 11/10/1992 |
| 5131020 | Method of and system for providing continually updated traffic or other information to telephonically and other communications-linked customers A novel method, system and protocol for providing continually updated traffic (and other) information from a central station to preferably telephonically linked caller customers (though other communication links are feasible), involving enabling the calle... | 07/14/1992 |
| 5095505 | Efficient flexible special service call processing Special service call processing, such as 800 processing, is improved in accordance with the present invention. A data base includes a customer subscription record segment which stores call processing data keyed at least in part on a dialed 800 number. The... | 03/10/1992 |
| 5023868 | Automated call handling apparatus A computer connected to an ISDN switch via an ISDN digital subscriber line, has shared cell appearances with a number of telephone stations connected to the switch and on the basis of shared call appearance associated messages from the switch, controls th... | 06/11/1991 |
| 4954958 | Directional information system The present invention relates to a method and system for enabling a user to determine a desired geographical route between supplied locations. To this end, a means is employed for supplying to a central processor information identifying geographic locatio... | 09/04/1990 |
| 4903289 | Telephone equipment with multiple function Conventional telephone answering devices incorporated in or combined with a telephone set are now generally used. However, one type of conventional telephone set has a plurality of buttons, for instance, speed dialing, mute, flash or redial buttons, and f... | 02/20/1990 |
| 4894861 | Terminal in communication network for notifying originating party's number A terminal in communication network for notifying an originating party's number is disclosed which transfers the subscriber's number of an originating party to a terminating party at the time of setting up an incoming call. A plurality of subscriber's num... | 01/16/1990 |
| 4862498 | Method and apparatus for automatically selecting system commands for display In a user-interactive display-based telephone system, the present invention permits an automatic display of a repertoire of telephone command items most likely to be utilized by a user, thus providing one-touch access to such item without requiring either... | 08/29/1989 |
| 4850005 | Telephone answering device with artificial intelligence In a telephone answering device, artificial intelligence sends an outgoing message to the caller upon receipt of an incoming call. When the caller responds, the artificial intelligence determines whether the caller's voice is registered with the device, a... | 07/18/1989 |
| 4837797 | Electronic message unit and methods using same An electronic message unit adapted for use with an existing telephone and a public communication link for receiving incoming messages (machine interpretable messages and voice messages) over the communication link and for receiving incoming call signals i... | 06/06/1989 |
| 4837801 | Base station capable of monitoring occurrence of interference on every transmission In a radio communication network comprising a base station (11) and a plurality of wireless telephone sets (12) each of which is communicable with the base station by the use of a plurality of speech radio waves and a control radio wave, a control wave mo... | 06/06/1989 |
| 4813070 | Telephone intercept system Intercept system for intercepting calls from a calling person to an unattended telephone connected to a telephone exchange having a three-way calling feature. The system includes at least one intercept console connected to the exchange, attended by an int... | 03/14/1989 |
| 4785408 | Method and apparatus for generating computer-controlled interactive voice services A user-application program for computerized telephone ordering is generated y a system designer who selects and interconnects pre-defined program modules and subroutines using a graphics terminal. The application program allows TOUCH-TONE input data and vo... | 11/15/1988 |
| 4723273 | Discretionary call forwarding A call forwarding method that allows the called party to selectively forward individual alerting calls based, for example, on the calling party identity or on how busy the called party is at any given time, but without requiring the called party to first ... | 02/02/1988 |
| 4680785 | Personal-signaling communication system A personal-call communication system wherein a personal identification number is assigned to each telephone user, and an arbitrary person is called by wireless by dialing a corresponding personal calling number. The called person sets an ID-card-type port... | 07/14/1987 |
| 4607144 | Apparatus for enhancing the use of electromechanical key telephone systems The present invention relates to apparatus for use with a telephone system having a plurality of stations each of which becomes active when the station goes off-hook and one of a plurality of keys at the station is actuated for selecting one of a pluralit... | 08/19/1986 |
| 4599491 | Apparatus for converting direct coupled data devices to acoustic coupled data devices A method and apparatus for converting direct coupled data devices to acoustic coupled devices is disclosed. The apparatus consists of an acoustic coupler and associated electronics to provide acoustic coupling to a telephone handset and to connect to a di... | 07/08/1986 |
| 4596900 | Phone-line-linked, tone-operated control device A phone-line-linked, tone-operated control apparatus in accordance with the invention comprises a detecting circuit coupled to a telephone line for detecting at least one predetermined sequence of predetermined tone signals received on the telephone line ... | 06/24/1986 |
| 4591664 | Multichannel interactive telephone answering apparatus A multichannel interactive telephone answering apparatus (300) adapted for use with a captured telephone line (26) is responsive to the detection (318, 324, 326, 310, 328, 330) of designated arming signals transmitted by the calling party, such as from th... | 05/27/1986 |
| 4578540 | Telecommunications systems A telecommunications system is disclosed which is user programmable permitting inter and intrapremises communications from existent two-wire telephone extension sets at a customer's premises. The system may be functionally described as a telephone call in... | 03/25/1986 |
| 4555594 | Telephone interexchange signaling protocol Disclosed are schemes for selecting an interexchange telephone call carrier, selecting a route to the selected carrier, and establishing a call path on the selected route to the selected carrier in a multicarrier environment. Call path establishment from ... | 11/26/1985 |
| 4514593 | Automatic telephone answering and recording apparatus An automatic telephone answering and recording apparatus comprising: a speaking circuit; first means operating in response to a call signal from a caller transmitted over a telephone line to connect the speaking circuit to the telephone line associated wi... | 04/30/1985 |
| 4487383 | Crashworthy rear-facing passenger seat for fixed wing aircraft A rear-facing crashworthy set for fixed wing aircraft comprises a seat facing in the opposite direction to the direction of flight of the aircraft and energy absorbers attached between the seat and the floor of the aircraft. The energy absorbers include f... | 12/11/1984 |
| 4475189 | Automatic interactive conference arrangement A network services complex having an audio conference bridge, a data conference bridge, a tone receiver and a data store announcement system is disclosed. The complex is connected to a telephone network via a host toll switching center. Customers dialing ... | 10/02/1984 |
| 4446336 | Method for recording and updating stored messages in an announcement system A telephone switching office is disclosed having a public announcement system wherein new announcements can be recorded or priorly recorded announcements can be updated via the telephone network. The producer dials a number associated with the announcemen... | 05/01/1984 |
| 4375083 | Signal sequence editing method and apparatus with automatic time fitting of edited segments A voice message from a user telephone (11) is recorded (FIG. 3) by being converted to digitally coded form and processed through a computer memory (32) prior to placement in bulk storage (31) memory sectors of uniform size. The message is retrieved in a p... | 02/22/1983 |
| 4320256 | Verbally interactive telephone interrogation system with selectible variable decision tree An improved verbally interactive telephone interrogation system is provided in which a two-way telephone subscriber network, such as a Touch-Tone type two-way telephone subscriber network, is utilized to enable both telephone call placement and individual... | 03/16/1982 |
| 4277649 | Method and apparatus for screening telephone calls A telephone system is disclosed for providing customized telephone services. A called customer can screen calls incoming to his station based on the identity of the calling line. The calling line's identity is forwarded to the switching office containing ... | 07/07/1981 |
| 4251692 | Telephone call restricting apparatus An apparatus for restricting telephone calls placed onto a telephone line by a telephone set, wherein an off-hook condition begins operation of the apparatus and energizes a control circuit which provides a condition in which a call can be placed onto the... | 02/17/1981 |
