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| Number | Title | Issue Date |
| 7697666 | Pre-caching mechanism for optimized business data retrieval for CTI sub-systems A method, system and computer-usable medium for optimizing retrieval of customer data needed to handle a call are presented. The method includes the steps of receiving a call at a data center; initiating a query for a business data related to the call; creating a ke... | 04/13/2010 |
| 7483521 | Database for use in telephone communications Techniques for storing data used in making announcements in telephone communications are disclosed. In an embodiment, an announcement depends on classes of services associated with telephone subscribers. The classes of services represent call types or call features ... | 01/27/2009 |
| 7437141 | Apparatus and method for easily restoring a connection to a telephone A method, system, and article of manufacture for restoring a telephone connection between a first communication device and at least one other communication device. In some embodiments, the method includes establishing a first telephone call between a first communica... | 10/14/2008 |
| 7415456 | Network support for caller identification based on biometric measurement Actual caller identification is provided. Biometric information is collected from a calling party. For example, retinal scan or facial recognition information is collected from a calling party. An element of a communications network receives the biometric informatio... | 08/19/2008 |
| 7409046 | Method and system for providing enhanced call waiting with verification and name change service A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for a call waiting call. A current pronunciation of the call waiting inf... | 08/05/2008 |
| 7366527 | Communication device for transmitting/acquiring a phone number via a link network and method thereof A communication device for transmitting/acquiring a phone number via a link network and method thereof are provided. In an embodiment, two communication devices are linked together via a link network to directly transfer a phone number stored in a communication devi... | 04/29/2008 |
| 7353274 | Method, apparatus, and system for determining whether a computer is within a particular location Some embodiments provide a method of determining whether a lottery player or the player's computer is within a particular location. The player's computer is connected to a computer network. The method transmits, through the computer network, a pass code and a teleph... | 04/01/2008 |
| 7342507 | Revenue meter with power quality features Power quality detection, monitoring, reporting, recording and communication in a revenue accuracy electrical power meter is disclosed. Transient events are detected by monitoring the wave shape of the electrical power and comparing deviations to a known threshold. S... | 03/11/2008 |
| 7327833 | Voice communications menu Methods and systems are described for providing a telecommunications services menu accessible via a voice interactive system, such as a voice services node. A subscriber accesses a voice communications menu by accessing a voice services node. The voice services node... | 02/05/2008 |
| 7327831 | Communication means A text centre takes in telephonic text message calls. The text centre determines the target address(es) of the calls, and the identity of the target address(es) in each case is recorded in the text centre against a telephone call centre or call centres. The text mes... | 02/05/2008 |
| 7310308 | Systems and methods for multiple mode voice and data communications using intelligently bridged TDM and packet buses Systems and methods by which voice/data communications may occur in multiple modes/protocols are disclosed. In particular, systems and methods are provided for multiple native mode/protocol voice and data transmissions and receptions with a computing system having a... | 12/18/2007 |
| 7302049 | Convenience features in a method and system for providing enhanced caller identification A computer readable storage medium storing computer readable program code, the code configured to provide caller identification information to a called party when standard Caller ID cannot be provided. If standard caller ID information cannot be provided for a call,... | 11/27/2007 |
| 7295656 | Audio caller identification An audio caller identification system and method are provided. A caller identification device of a called party's telephone, whether integrated with the telephone or stand-alone, includes a speaker for audibly alerting the called party to the nature of an incoming c... | 11/13/2007 |
| 7289616 | User-configurable call answering/redirection mechanism Very flexible call management is achieved by a method for handling a call setup request (7-10, 7-22, . . . ) from A party (A1 . . . A9) to a B party (511). A reachability server (RS) receives (7-0) the B party'... | 10/30/2007 |
| 7289612 | Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail A method and apparatus are described for ensuring a real-time connection between users and selected service providers using voice mail. The system enables seekers of a wide array of services to select, contact, converse, and pay for a service provider using a commun... | 10/30/2007 |
| 7286657 | Method and system for providing enhanced caller identification information including tailored announcements A system and method deliver audible caller identification information when standard Caller ID information can not be provided. A calling party is prompted by an announcement to provide the audible caller identification information. The announcement may be tailored b... | 10/23/2007 |
| 7283969 | Methods and systems for automatically registering complaints against calling parties Disclosed is a communication system that is adapted to notify a calling party that no further call attempts should be made and to automatically register a complaint with a calling party complaint registration database. The calling party complaint database is further... | 10/16/2007 |
| 7274784 | Methods, systems, and computer program products for routing calls based on the originating network A method of routing calls in a communication system. A call is received from an originating network in the communication system. The identity of the originating network is determined, and the call is routed in the communication system based on the identity of the or... | 09/25/2007 |
| 7260203 | Method and apparatus for routing calls based on identification of the calling party or calling line A method and apparatus for routing calls for a subscriber based on the identification of the calling party or the originating line. Generally, the present invention operates to identify a calling party or originating line and then select a routing list based on this... | 08/21/2007 |
| 7251477 | Method for storing and reproducing a voice message in a mobile telephone A method for managing voice messages in a mobile telephone, including a voice message store mode and a voice message reproduce mode. In the voice message store mode, the remaining memory capacity is calculated first, and, if there is sufficient memory, the voice mes... | 07/31/2007 |
| 7248864 | System and method of managing incoming calls on a mobile device having an earplug A system and method is described for managing a phone call to a phone device of a personal digital assistant, the phone call being transmitted from a device in a mobile phone network. In one example, the method involves determining a status of a radio switch of the ... | 07/24/2007 |
| 7227931 | Method and system for providing enhanced caller identification screening using audible caller name announcement A method and system provide enhanced caller identification information to a called party. The system determines whether or not standard caller identification information associated with a calling party can be provided to the called party. The system preferably deter... | 06/05/2007 |
| 7209955 | Notification system and method for a mobile data communication device A notification system and method for a mobile data communication device is provided. A clientbased software program operates at the mobile communication device to manage and execute, user-selectable notification schemes (“notification module”) in response to dat... | 04/24/2007 |
| 7206395 | Telephone apparatus A portable telephone apparatus 100 according to the present invention comprises a call waiting section and a telephone number acquisition section that can acquire telephone numbers of telephone apparatuses on the other end of lines. A telephone directory info... | 04/17/2007 |
| 7206322 | System and method for using ADSL for introducing multiple derived lines over a single line A system and method for providing a plurality of voice and data communication lines using an ADSL local loop communication line over existing premises wire comprising a network interface device (NID), the NID receiving the ADSL local loop communication line from an ... | 04/17/2007 |
| 7203523 | Portable telephone with musical tones playback and class response to incoming call(s) A portable telephone is designed to control generation of musical tones and/or incoming call sound in response to classes of telephone numbers by which incoming calls are to be received. That is, the portable telephone stops generating musical tones while generating... | 04/10/2007 |
| 7200215 | Time based regulation of access to callees A method, system, and program for time based regulation of access to callees are provided. An authenticated identity of a caller placing a call is preferably detected. Then, a communication link from the caller to a callee is only attempted if the authenticated iden... | 04/03/2007 |
| 7197635 | Method and apparatus for providing updated time at a data processing system A method, apparatus, and computer instructions for providing updated time at a mobile data processing system. An area code is determined from a call made to a server from the mobile data processing system. A time zone is determined using the area code to form an ide... | 03/27/2007 |
| 7194075 | System and process for automatic storage, enforcement and override of consumer do-not-call requests A method of implementing call compliance at a central facility, the method involving: receiving a call from a caller on an incoming connection; enabling the caller on the incoming connection to initiate an outgoing call on an outgoing connection; receiving over the ... | 03/20/2007 |
| 7184522 | Method and apparatus for managing calls through an entertainment center An incoming telephone call is held in a telephony network while a subscriber is notified that the call is waiting to be handled. A guide menu presenting call handling options is displayed on an entertainment center while a program played through the entertainment ce... | 02/27/2007 |
| 7181401 | Methods for generating voice prompts using grammatical rules in a system proving TDM voice communications and VOIP communications Systems and methods by which voice/data communications may occur in multiple modes/protocols are disclosed. In particular, systems and methods are provided for multiple native mode/protocol voice and data transmissions and receptions with a computing system having a... | 02/20/2007 |
| 7164760 | Audible caller identification with nametag storage The present invention provides a system and method for audible caller identification with nametag storage. A call signal is received, the call signal including an automatic number identification. A determination is made whether the automatic number identification ma... | 01/16/2007 |
| 7162013 | Home network telephone answering system and method for same A system and method are provided for answering Home Network telephone calls. The method comprises: receiving telephone calls addressed to a Home Network endpoint; routing the received calls from a gateway to the endpoint; and, automatically recording the received ca... | 01/09/2007 |
| 7155201 | Method and network for emergency call services A method and network provide mobile information for emergency calls based on mobile position during a call in progress. As soon as an Emergency Services Call is invoked, the Mobile Station position information is gathered using a Serving Entity. The position is then... | 12/26/2006 |
| 7146383 | Method and system for an automated disambiguation A method and system for automating the disambiguation of search results includes one or more database including a plurality of records, a search engine, and a disambiguation engine. The search engine allows for the searching of one or more of the databases for one o... | 12/05/2006 |
| 7145998 | Systems, methods, and devices for a callback/callback reminder feature A telecommunications device. The device includes a receiver for receiving an incoming call and a processor in communication with the receiver. The processor has a callback/callback reminder module for automatically calling back a calling party of an incoming call or... | 12/05/2006 |
| 7142647 | Database for use in telephone communications Techniques for storing data used in making announcements in telephone communications are disclosed. In an embodiment, an announcement depends on classes of services associated with telephone subscribers. The classes of services represent call types or call features ... | 11/28/2006 |
| 7133899 | Method and apparatus for providing interactive text messages during a voice call Embodiments of the present information relate to a method and apparatus for providing interactive text messages to a user's device during a voice call. In one embodiment, information is received from a client and at least a portion of the received information is con... | 11/07/2006 |
| 7116657 | System and method for establishing long distance call connections using a desktop application A system and method for establishing a long distance call connection between call stations over the PSTN initiates a call connection request from a desktop application adapted to operate locally on a user workstation. The desktop application communicates call connec... | 10/03/2006 |
| 7117445 | Multi-mode communication apparatus and interface for contacting a user A system and method for providing multi-mode communication options on a data processing device. A method according to one embodiment of the invention includes: receiving an incoming electronic message having an identifiable sender address; querying data storage to d... | 10/03/2006 |
