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| Number | Title | Issue Date |
| 8121262 | Text feedback to an on-hold party A party to a call that has been put on hold is provided with textual, display, announcements while on hold, via the on-hold call. A facility of the party that put the call on hold transmits text-based status indicators that are then displayed on a display of the on-... | 02/21/2012 |
| 8102973 | Systems and methods for presenting end to end calls and associated information Systems and methods that, among other things, analyze and monitor the performance of a call center including performance of the interactive voice response (IVR) systems, call center agents, and other components of the call center. The systems and methods record char... | 01/24/2012 |
| 8045681 | Method of operating a telecommunications link between two telecommunications devices which transmits display control commands in a separate data channel A method for operating a communications link between two telecommunications device requires that speech information be transmitted in a speech channel and data signals are transmitted in a data channel that is separate from the speech channel. This provides a partic... | 10/25/2011 |
| 7983398 | Emergency contact system A technique includes receiving a first communication from a first member of a group of members and recording a voice message during the communication from the first member. The technique includes, in response to the first communication, automatically attempting to c... | 07/19/2011 |
| 7903794 | Pictorial voice mail notification with link to voice mail server An improved mechanism for voice mail notification is disclosed. When a voice mail server receives a voice mail message left by a first party for a second party, the voice mail server stores the voice mail message and generates and sends to the second party a pictori... | 03/08/2011 |
| 7835504 | Telephone number parsing and linking The present invention relates to identifying phone numbers in a text string including multiple data types and multiple number formatting types. A device such as a mobile device receives text strings from, for example, a memory, a networked content provider, another ... | 11/16/2010 |
| 7519164 | System and method for sending information between users with a teleponic device while a call is in progress A method for sending one or more telephone numbers between a first telephonic device and a second telephonic device while a telephone call is in progress comprises initiating a telephone call between a first telephonic device and a second telephonic device, entering... | 04/14/2009 |
| 7443964 | Caller ID messaging Methods, systems, and apparatuses for caller identification messaging are disclosed. According to one embodiment, a calling party uses a Caller ID Messaging Device that supplants the incoming calling line identification (ICLID) signal with a Caller ID Messaging Sign... | 10/28/2008 |
| 7440748 | Telephone which enables timely input and presentation of information A telephone includes: a reminding unit for, when judging that a user makes a call but fails to convey information to a party, reminding the user to input the information into information acceptance unit; the information acceptance unit for accepting input of the inf... | 10/21/2008 |
| 7403604 | Method and apparatus for activating extended services in a user device using a voice over packet gateway An enhanced services display message protocol (ESDMP) facilitates display of messages in a compliant analog telephony device (ATD). An exemplary gateway device in a voice over packet (VOP) network can activate enhanced services in a compliant ATD using the ESDMP and... | 07/22/2008 |
| 7369649 | System and method for caller initiated voicemail annotation and its transmission over IP/SIP for flexible and efficient voice mail retrieval A voice-mail annotation system and method that enables callers to annotate the messages they leave at the time they leave them. Annotation may be performed using a touch screen or a telephone key-pad. In addition to allowing the caller to more clearly specify the in... | 05/06/2008 |
| RE40243 | Method of wireless retrieval of information A mobile station subscriber can access data from an informational database and have it forwarded to a desired destination. A database associated with the informational database maintains subscriber profiles. When the informational database receives a data request, i... | 04/15/2008 |
| 7359492 | Method and apparatus for converting a voice signal received from a remote telephone to a text signal A telephone call is established between a local telephone (110) associated with a local party and a remote telephone (104) associated with a remote party. The local telephone (110) receives a voice signal from the remote telephone (104) r... | 04/15/2008 |
| 7359491 | Saving information from information retrieval systems A method and system for allowing a calling party to save information obtained from an information retrieval system. The caller may select options to save the information to a memory location, e.g., the caller's own network-based voice mail system or a temporary voic... | 04/15/2008 |
| 7355734 | Dial-up internet facsimile apparatus A dial-up internet facsimile apparatus comprises a modem that makes dial-up connection to a service provider of e-mail via telephone line, an operation section that has a stop button, and an e-mail reception section that receives e-mail data from the connected servi... | 04/08/2008 |
| 7352849 | SMS switching private branch exchange system and method An short message service switching private branch exchange system and a method can reduce costs. The method can include certifying whether a usable DSP exists or not when an office line and a speech path are connected to each other, and transmitting an short message... | 04/01/2008 |
| 7349527 | System and method for extracting demographic information A system and method for extracting demographic information from a contact is disclosed. The method discloses: initiating a dialog between a contact and a call handling system; selecting a set of demographic characteristics; assigning a set of acoustic confidence sco... | 03/25/2008 |
| 7340046 | Providing telephony services using intelligent end points A system includes telephony devices that provide services and applications through the execution of scripts in web pages. ... | 03/04/2008 |
| 7336639 | Method and system for providing service request notifications related to a communications network A trunk-group request tool automates the process of manually receiving and analyzing trunk-group circuits pertaining to switch circuits located within a switch facility of a communications network. An embodiment of the computer-implemented method includes receiving ... | 02/26/2008 |
| 7330538 | Closed-loop command and response system for automatic communications between interacting computer systems over an audio communications channel A system and method for enabling two computer systems to communicate over an audio communications channel, such as a voice telephony connection. Such a system includes a software application that enables a user's computer to call, interrogate, download, and manage a... | 02/12/2008 |
| 7330100 | Mobile device and related method for displaying text message with background images A wireless communications device includes a communication circuit for receiving a message signal having a text message via radio transmission; a storage device having a plurality of image data stored therein; a selecting module for selecting an image datum from the ... | 02/12/2008 |
| 7328239 | Method and apparatus for automatically data streaming a multiparty conference session A system and method for automatically data streaming a multiparty conference. The system allows a session moderator or other guests to request data streaming of the multiparty. The data-stream-initiation request is received from an Internet-based interface. Upon rec... | 02/05/2008 |
| 7320026 | Intersystem messaging using ENUM standard A system and method for transforming voice mail messages into a package capable of being parsed and read by different proprietary voice mail systems. More particularly, the present invention relates to a system and method that allows for intersystem messaging throug... | 01/15/2008 |
| 7317908 | Transferring voice mail messages in text format In different embodiments, the invention contemplates a device, system, and method of transferring a voice mail message in text format on a per use basis. The inventive method includes receiving a voice mail message directed to a telephone number, correlating the tel... | 01/08/2008 |
| 7317929 | Delivery of voice data from multimedia messaging service messages This invention makes it possible to deliver the voice portion of a Multimedia Messaging Service (MMS) message to a recipient without requiring the recipient wireless stations to be MMS-enabled. A sender creates an MMS message, and sends it to the wireless station of... | 01/08/2008 |
| 7315614 | Remote notification of communications A remote call notification system for incoming calls to a wireline telecommunications device. The system includes a switch, a service control point, an intelligent server, and a monitoring module all in communication with each other. The remote call notification is ... | 01/01/2008 |
| 7313387 | Method for operating a telecommunication system and telecommunication arrangement The invention relates to a method for operating a telecommunication system, including in particular a mobile radio network (PLMN), to provide a service and to obtain information. ... | 12/25/2007 |
| 7308081 | Methods and systems for telephony call completion The present invention is directed to processing calls to busy telecommunications lines. In one embodiment, the presence of a subscriber accessing a computer network over a first telephone line via a first computer terminal is detected, wherein the subscriber also ha... | 12/11/2007 |
| 7305068 | Telephone communication with silent response feature A telephone call may be received or made by the user of telephony-enabled apparatus in circumstances, such as during a meeting, where spoken responses by the user to what the other party to the call has said are unacceptable. A telephony method and arrangement are d... | 12/04/2007 |
| 7296241 | System and method for managing a message view Described is a system and method for managing a message view on a mobile device. The system includes a switch manager and a plurality of message stores. Message stores may include an email account, SMS account, and a MMS account. A message view may include a custom ... | 11/13/2007 |
| 7286653 | Saving information from information retrieval systems A method and system are provided for allowing a calling party to save for subsequent retrieval and review information obtained from an information retrieval system. A calling party places a call to either an interactive voice information retrieval system or to a tel... | 10/23/2007 |
| 7286821 | Communication terminal having personalisation means In the development of mobile communication there is a trend towards more personalized ways of communication and forms of expression. By using a User-to-User Signalling (UUS) supplementary service that allows a served subscriber to send/receive a limited amount of su... | 10/23/2007 |
| 7272390 | Method and system for sending facsimile transmissions from mobile devices A system and method for sending facsimile transmissions from mobile devices via web servers wherein a mobile device receives and displays a limited subset of available data on an installed display, a user decides to receive more information than is possible to displ... | 09/18/2007 |
| 7266776 | Facilitating communications between computer users across a network An icon or file is provided to facilitate communications across a network. The icon or file represents a contact or set of contacts and is separate from the communications program's user interface. At least one action is executed in response to an operation performe... | 09/04/2007 |
| 7260190 | System and method for managing voicemails using metadata A system and method for managing voicemails using metadata is presented. The metadata includes an audible introduction which a user records and associates the audible introduction to a voicemail. The user is also able to associate other types of metadata to a voicem... | 08/21/2007 |
| 7260607 | Methods and apparatus for performing media/device sensitive processing of messages stored in unified multimedia and plain text mailboxes The invention provides users of either a unified messaging mailbox or simple plain text storage mailbox, with media and device sensitive methods and apparatus to convert messages from one medium to another (when necessary) taking into account the type of target devi... | 08/21/2007 |
| 7257210 | Picture phone with caller id Pictures are transmitted to a wireless picture phone with caller ID from a message originator and used by the message recipient to identify who is to sending the picture. In one embodiment the pictures are sent to a message center along with the caller ID of the mes... | 08/14/2007 |
| 7257203 | Unified message system for accessing voice mail via email Systems, methods, and structures are discussed that enhance media processing. One aspect of the present invention includes a data structure to enhance media processing. The data structure includes a terminal data structure to instantiate terminal objects and a speec... | 08/14/2007 |
| 7251477 | Method for storing and reproducing a voice message in a mobile telephone A method for managing voice messages in a mobile telephone, including a voice message store mode and a voice message reproduce mode. In the voice message store mode, the remaining memory capacity is calculated first, and, if there is sufficient memory, the voice mes... | 07/31/2007 |
| 7248680 | Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access A telephone station interface is provided with apparatus for detecting when a called party has or is attempting to patch or bridge one telephone call with another telephone call. The detecting of such bridging or conferencing is accomplished through the detection of... | 07/24/2007 |
