Bizarre Patents
Microwave Oven With Removable Storage Cassette in Dashboard of Motor Vehicle
A microwave oven adapted for use within a motor vehicle dashboard area. The microwave oven has a removable storage cassette, and slidable platforms for securing and serving containers of beverages and foods.
PatentStorm News
Make the Most of Our Site
See this month's Top Inventors and Most Cited Patents.
Stay on top of the latest innovations by subscribing to an RSS feed.
Registered users: Manage your profile.
| Number | Title | Issue Date |
| 7813482 | Internet telephone voice mail management A method, system, and program provide for voice mail management. A voice mail filtering controller calculates a separate Bayesian score for each voice mail message from among multiple voice mail message entries received into a voice mailbox for a user, wherein each ... | 10/12/2010 |
| 7599475 | Method and apparatus for generic analytics A method and apparatus for revealing business or organizational aspects of an organization in audio signals captured from interactions, broadcasts or other sources. The method and apparatus activate an efficient process to detect events within the audio signal, and ... | 10/06/2009 |
| 7359492 | Method and apparatus for converting a voice signal received from a remote telephone to a text signal A telephone call is established between a local telephone (110) associated with a local party and a remote telephone (104) associated with a remote party. The local telephone (110) receives a voice signal from the remote telephone (104) r... | 04/15/2008 |
| 7336639 | Method and system for providing service request notifications related to a communications network A trunk-group request tool automates the process of manually receiving and analyzing trunk-group circuits pertaining to switch circuits located within a switch facility of a communications network. An embodiment of the computer-implemented method includes receiving ... | 02/26/2008 |
| 7274731 | Non-chronological system statistics A communications device apparatus and method is detailed that allows for improved system statistics gathering of network communication links, dataports, and system status. The improved communications device apparatus and method utilizes a relative time reference or ... | 09/25/2007 |
| 7272210 | System and method for voice organizer message delivery The present invention is a voice organizer system having a message intake module, for storing a voice organizer message created by a first user, and a message delivery module. The message delivery module includes instructions for delivering the voice organizer messa... | 09/18/2007 |
| 7272391 | Switch-based call processing with detection of voice path connection between multiple trunks in external network A private branch exchange (PBX) or other communication system switch is configured to establish connections for at least first and second calls associated with an external endpoint, using respective first and second trunks. Upon detection of a voice path connection ... | 09/18/2007 |
| 7236583 | System and method for optimizing call routing to an agent A method for optimizing a workload of an agent of the transaction processing system is disclosed, where the agent handles inbound and outbound calls and the calls are based on voice-dialog communication and/or text-dialog communication. The method includes obtaining... | 06/26/2007 |
| 7230927 | Non-blocking expandable call center architecture An improved call center architecture includes a switch which communicates with agents either over a broadband network or through a conventional legacy PBX. The hybrid configuration also includes N+1 fault tolerance and the ability to linearly expand the capacity of ... | 06/12/2007 |
| 7194257 | Automatic dialing for a wireless communications device A wireless communications device comprises a transceiver, memory, and a controller. The transceiver permits a user to communicate with a remote party via a wireless communications network. Whenever the user places an outgoing call, the controller stores characterist... | 03/20/2007 |
| 7139381 | Method and apparatus for initiating telephony contact A trigger signal from a remote location can be used to automatically trigger a call from a telecommunications device. The device is preferably a programmable telephone which stores a dialling program which monitors a communications channel for a trigger signal. The ... | 11/21/2006 |
| 7114554 | Controller interface with multiple day programming A controller equipped with a user interface having multiple-day programming capabilities, including methods of programming such devices, are disclosed. The user interface may include one or more menus or screens that can be used to program a schedule for one or more... | 10/03/2006 |
| 7095841 | Queued task/queued resource state forecaster A queued task/queued resource state forecaster employs a binomial distribution fitter to fit a composite binomial distribution to operational data of a work management system, such as a call center. The fitter obtains arrival statistics for calls and agents in the c... | 08/22/2006 |
| 7092506 | Systems and methods for providing audio information to service agents A system permits a customer service agent to receive and listen to an audio recording from a caller on a voice device (110), and thereby prepare to support the caller before connecting directly with him/her. The incoming call may originate on a public telepho... | 08/15/2006 |
| 7083517 | Remote wagering system A system and method for permitting a wagerer to remotely place a wager is disclosed. The wagerer remotely contacts a ticket writer or computerized system. The ticket writer or computerized system generates a random number and sends the random number to the wagerer v... | 08/01/2006 |
| 7062020 | System and apparatus for IVR port sharing A telecommunications system is described for dynamic port sharing of a multiple port, multiple script, IVR facility, using CTI server(s). ... | 06/13/2006 |
| 7010360 | Automatic conversion of dates and times for messaging A system and method are disclosed for automatically converting dates and times in electronic text messages to the local dates and times of the message recipients. For example, when a text message is sent to an intended recipient, a messaging server can recognize dat... | 03/07/2006 |
| 6975707 | Personal caller ID The present invention provides an apparatus for efficient communication of messages such as voice messages in a telephone answering system. The apparatus includes an input to receive an incoming call, a recorder for recording outgoing messages, a memory to store inc... | 12/13/2005 |
| 6922466 | System and method for assessing a call center A system for assessing an automated call routing system's performance is structured to present a caller calling into the automated call routing system with a call that includes an interactive voice response (IVR) portion and, at an option of the caller, an caller/ag... | 07/26/2005 |
| 6785369 | System and method for data recording and playback A system and method for playing back data segments stored in one or more locations and managed by one or more playback servers. In a preferred embodiment the system and method receive data describing data segments to be played back; transmit notifications to the pla... | 08/31/2004 |
| 6785370 | System and method for integrating call record information A system and method for monitoring a telephone switching environment. In a preferred embodiment the system and method construct a call record for each telephone call; receive data regarding telephony events; match a received telephony event with a call record; updat... | 08/31/2004 |
| 6693995 | Personal caller I. D. This invention can state a Client's question or request for information, answer the question and give the requested information and get a response on the question answered and a response on the information given all in one call and all of it is done on ta... | 02/17/2004 |
| 6674841 | Method and apparatus in a data processing system for an asynchronous context switching mechanism A method and apparatus in a data processing system for asynchronous context switching. Requests of graphics processes are received to process graphics data for display in a queue in the graphics adapter. A current context is switched for a first graphics ... | 01/06/2004 |
| 6661877 | System and method for providing access to a unified message store logically storing computer telephony messages A system and method for providing access to a unified message store logically storing computer telephony messages is disclosed. A multiplicity of heterogeneous storage objects corresponding to computer telephony messages are stored in a unified message st... | 12/09/2003 |
| 6640210 | Customer service operation using wav files A customer service center includes a server connected to a computer network. The server contains a speech recognition system. An operator station is capable of connecting to the server. A microphone is connected to the operator station. A codec is connect... | 10/28/2003 |
| 6574329 | Incoming call processing method, incoming call processing apparatus, and computer-readable recording medium having an incoming call processing program recorded thereon The present invention relates to an incoming call processing method for enabling immediate answering of the greatest possible number of incoming calls without generating unserviced phone calls, by determining whether to answer the incoming call immediatel... | 06/03/2003 |
| 6493431 | Method and system for capturing telephone calls A server facilitates communication between a calling party and a called party. The server includes a communications interface for enabling communications with the calling party. The server also includes a processing device that receives a telephone call f... | 12/10/2002 |
| 6480579 | Method and apparatus for recording and replaying messages An apparatus for recording and replaying a message received from a calling party through a telephone line is disclosed. Messages received from a plurality of calling parties are stored in a memory. The messages stored in the memory are replayed for each o... | 11/12/2002 |
| 6275569 | Circular memory addressing option for audio messages In a digital voice messaging system, a circular message storage selection is added to allow the digital voice messaging system to automatically overwrite previously-stored, e.g., the oldest messages in voice memory as necessary for storage of the newest v... | 08/14/2001 |
| 6252947 | System and method for data recording and playback A system and method for playing back data segments stored in one or more locations and managed by one or more playback servers. In a preferred embodiment the system and method receive data describing data segments to be played back; transmit notifications... | 06/26/2001 |
| 6252946 | System and method for integrating call record information A system and method for monitoring a telephone switching environment. In a preferred embodiment the system and method construct a call record for each telephone call; receive data regarding telephony events; match a received telephony event with a call re... | 06/26/2001 |
| 6229519 | Display controller for communication apparatus and method therefor A radio selective calling receiver having means for receiving a message, and displaying the received message on a display section, the receiver comprising storage means 9 in which the maximum number of alphanumeric, katakana or Kanji which can be displaye... | 05/08/2001 |
| 6208714 | Telephone answering apparatus for indicating the presence of a power cycle A telephone answering apparatus for indicating the presence of a power-cycle includes a memory device which stores a retrieved message and a value from a clock, and a controller operatively connected to the memory device and to the clock. The controller i... | 03/27/2001 |
| 6208713 | Method and apparatus for locating a desired record in a plurality of records in an input recognizing telephone directory A method and apparatus for locating a desired record amongst a plurality of records in a telephone directory involves associating a frequency field with each of the records, the frequency field being operable to store a frequency metric. A characteristic ... | 03/27/2001 |
| 6208716 | Telephone answering apparatus and method for determining the time of message reception A telephone answering apparatus for determining the time of message reception includes a host computer having a host clock operatively connected to an application running on the host computer. A telephone answering device includes a controller operatively... | 03/27/2001 |
| 6058163 | Method and system for monitoring call center service representatives A method and system permit monitoring of a call center agent or similar service representative in servicing calls in a call center using a variety of scheduling criteria. Monitoring schedules for the service representatives may be based on monitoring peri... | 05/02/2000 |
| 5982863 | Communications system for a service provider An integrated, electronic communications system and method for a service provider that provides an intelligent interface between a client, a service provider and a data network and/or a telephone network. The system includes a storage device for storing a... | 11/09/1999 |
| 5963617 | Method for transferring registered speech message from automatic telephone answering system at a reserved time A method for transferring a speech message registered by a user from an automatic telephone answering system at a reserved time wherein the reserved time and speech message are registered along with a telephone number so that the registered speech message... | 10/05/1999 |
| 5946375 | Method and system for monitoring call center service representatives A method and system permit monitoring of a call center agent or similar service representative in servicing calls in a call center by logging sessions. The logged sessions may be selectively played back based on a number of scheduling criteria, including ... | 08/31/1999 |
| 5940792 | Nonintrusive testing of telecommunication speech by determining deviations from invariant characteristics or relationships A method of analysis of characteristics of a telecommunications network measures properties of speech carried by a line under test and includes the steps of identifying a part of the speech signal which has a property independent of the talker, and detect... | 08/17/1999 |
