Quotables
"Transmission of documents via telephone wires is possible in principle, but the apparatus required is so expensive that it will never become a practical proposition."
Dennis Gabor, British physicist
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| Number | Title | Issue Date |
| 8155279 | Method and system for routing calls based on a language preference A method processes a call received from a caller over a communication network. The method determines a telephone number of the caller, and accesses an electronic database to determine a stored language preference of the caller, the caller's stored language preferenc... | 04/10/2012 |
| 7940898 | Method and system for routing calls based on a language preference Systems and methods for processing a call are disclosed. Generally a stored indication of a user's language preference is accessed in response to receipt of a call initiated by the user. The call is then routed to a location based on the stored indication of the use... | 05/10/2011 |
| 7865394 | Multimedia messaging method and system A system and method for the distribution of individualized multimedia content over a network to a number of recipients. The system assembles a message containing multimedia content which is extracted from a media content repository in response to information about t... | 01/04/2011 |
| 7548611 | Method and system for reporting events in telecommunication networks Methods and systems are provided for reporting to subscribers, wireless network events in a plurality of formats and languages depending upon the particular subscriber group to which a wireless subscriber belongs. When a subscriber requests a call, a switching node ... | 06/16/2009 |
| 7450695 | Method and system for routing calls based on a language preference Systems and methods for processing a call are disclosed. Generally a stored indication of a user's language preference is accessed in response to receipt of a call initiated by the user. The call is then routed to a location based on the stored indication of the use... | 11/11/2008 |
| 7433455 | Processing a communication session using a rules engine Processing a communication session involves accessing a database storing features that include caller preferences associated with a caller and callee capabilities associated with a callee. Rules for processing a communication session are retrieved. Each rule specifi... | 10/07/2008 |
| 7426266 | Systems and methods for providing selectable options to a calling party on-hold Systems and methods are disclosed for providing selectable options to a calling party while the calling party is on hold. A call from the calling party is received and the calling party is placed on hold. While on hold, the calling party is provided with a plurality... | 09/16/2008 |
| 7398215 | Prompt language translation for a telecommunications system A prompt translation application for use in a telecommunications messaging system provides an administrator with a plurality of messaging prompts in a base language for revising, translating, and editing. The administrator can nearly simultaneously revise both a vis... | 07/08/2008 |
| 7376415 | System and method for offering portable language interpretation services Language interpretation for users includes a portable system for providing access to interpretation services, such as a prepaid, debit or credit card for the user. The prepaid card has a number of minutes of language interpretation service associated with it in addi... | 05/20/2008 |
| 7376710 | Methods and systems for providing access to stored audio data over a network Methods and systems for providing access to stored audio data include a convenient syntax that facilitates control of an audio server. The methods and systems are capable of playing provisioned sequences of audio data to end users, where the provisioned sequences ar... | 05/20/2008 |
| 7369984 | Platform-independent real-time interface translation by token mapping without modification of application code A system and method for translating one or more tokens from one language to another is provided. A lookup map mapping characteristics of the tokens in one language and the corresponding characteristics to be used in a foreign language is provided. A set of “conten... | 05/06/2008 |
| 7359860 | Call flow object model in a speech recognition system Systems and methods are provided for embodiments of a speech recognition system call flow object model. The systems and methods organize and execute, for example, multiple question directed dialogs, overview dialogs, or natural language directed dialogs. In certain ... | 04/15/2008 |
| 7349843 | Automatic call distributor with language based routing system and method A method and system for determining a language of a call handled by an automatic call distributor is disclosed. The method includes the steps of detecting the call, sampling an audio portion of the call, fitting a plurality of templates to the sampled portion of the... | 03/25/2008 |
| 7346507 | Method and apparatus for training an automated speech recognition-based system A method and apparatus for building a training set for an automated speech recognition-based system, which determines the statistically optimal number of frequently requested responses to automate in order to achieve a desired automation rate. The invention may be u... | 03/18/2008 |
| 7315982 | User-tailorable romanized Chinese text input systems and methods Methods and systems for romanizing Chinese ideograms allow a user to create a personalized spelling dictionary that converts a user's desired roman-alphabet spelling to an equivalent Chinese character. A phonetic combination from a standard Chinese dialect is select... | 01/01/2008 |
| 7313617 | Methods and systems for a communications and information resource manager Methods and systems for managing the communications and information resources of a user. A manager interfaces with communications systems such as a telecommunications and/or data network. The manager allows a user to participate in, keep track of, log, monitor, and ... | 12/25/2007 |
| 7310308 | Systems and methods for multiple mode voice and data communications using intelligently bridged TDM and packet buses Systems and methods by which voice/data communications may occur in multiple modes/protocols are disclosed. In particular, systems and methods are provided for multiple native mode/protocol voice and data transmissions and receptions with a computing system having a... | 12/18/2007 |
| 7310413 | Language for implementing telephony processing in end points A system includes telephony devices that provide services and applications through the execution of scripts in web pages. ... | 12/18/2007 |
| 7228128 | Automatic character code recognition/display system, method, and program using mobile telephone In one embodiment, when a mobile telephone accessible to the Internet accesses a homepage provider server, character codes of the homepage accessed is identified. Thereafter, a homepage is displayed using character codes in the mobile telephone on the basis of the i... | 06/05/2007 |
| 7209549 | Method and system for routing calls based on a language preference The present embodiments provide an efficient and effective method and system for routing calls to predetermined destinations to facilitate communication in a customer's preferred language. The present embodiments allow for an indication of a customer's language pref... | 04/24/2007 |
| 7203926 | Active debugging environment for applications containing compiled and interpreted programming language code An active debugging environment for debugging a virtual application that contains program language code from multiple compiled and/or interpreted programming languages. The active debugging environment is language neutral and host neutral, where the host is a standa... | 04/10/2007 |
| 7181401 | Methods for generating voice prompts using grammatical rules in a system proving TDM voice communications and VOIP communications Systems and methods by which voice/data communications may occur in multiple modes/protocols are disclosed. In particular, systems and methods are provided for multiple native mode/protocol voice and data transmissions and receptions with a computing system having a... | 02/20/2007 |
| 7165020 | Multi-language phrase editor and method thereof A method and system is provided for making a database stored upon a computer readable medium for use as a computerized multilingual phrase database in a runtime application environment. A database of all application phrases is created in one language with variable p... | 01/16/2007 |
| 7123694 | Method and system for automatically translating messages in a communication system A method and system for automatically translating messages in a communication system wherein, when a connection is set up between a calling terminal device and a called terminal device, a first item of selector information identifying a language that depends on a ca... | 10/17/2006 |
| 7062544 | Provisioning of locally-generated prompts from a central source A method and system for providing locally generated prompts/announcements from a centralized source is presented in which voice and text files can be downloaded from a centralized server to a client device. The client device can include a telecommunications gateway ... | 06/13/2006 |
| 7058610 | System and method for communicating a message in a mailing system The present invention is directed to a system and method for providing confirmation and messaging relating to the distribution of a mail piece within a mailing system. Information including a mailer's address is included in a digital post mark or printed directly on... | 06/06/2006 |
| 7039164 | Method and system for reporting events in telecommunication networks Methods and systems are provided for reporting to subscribers, wireless network events in a plurality of formats and languages depending upon the particular subscriber group to which a wireless subscriber belongs. When a subscriber requests a call, a switching node ... | 05/02/2006 |
| 6977992 | System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time database queries A method and system for accomplishing real-time queries in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to ... | 12/20/2005 |
| 6963836 | Speechdriven setting of a language of interaction A voice controlled electronic device includes a controller (12, 13, 14) for initiating individual functions of the electronic device. The controller also establishes a language attribute associated with a language for interaction with the user. The controller... | 11/08/2005 |
| 6950792 | Arrangement for providing international prompts in a unified messaging system Provided is an arrangement that enables deployment of international prompts in a voice messaging system based on a server configured for dynamically generating a selected concatenated prompt, from stored prompt fragments, in a selected language. ... | 09/27/2005 |
| 6925155 | Method and system for routing calls based on a language preference The present embodiments provide an efficient and effective method and system for routing calls to predetermined destinations to facilitate communication in a customer's preferred language. The present embodiments allow for an indication of a customer's language pref... | 08/02/2005 |
| 6792096 | Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog A method of providing a caller with a directory assistance dialog. The dialog is configurable, at any level of the dialog, from an automated speech recognition (ASR) dialog to an operator-assisted (OP) dialog. The dialog is handed off to an operator if any level of ... | 09/14/2004 |
| 6760411 | Method for passing information between a local exchange and a user/terminal The present invention relates to a method for passing information between a local exchange and a user/terminal, the language used for presenting the information being chosen in the terminal and the local exchange, and in order to avoid that messages generated by the... | 07/06/2004 |
| 6748066 | Pre-paid wireless interactive voice response system with variable announcements A wireless communications system providing interactive voice response is disclosed. The system is menu driven, and can accept information as well as deliver information to the customer in the form of prompts or prompt information. The system includes provisions that... | 06/08/2004 |
| 6687338 | Call waiting notification A technique for notifying a person who is engaged in a telephone call with a second person that a third person is calling him or her is disclosed. The notification comprises not a series of beeps but a voice--synthetically generated or pre-recorded--that ... | 02/03/2004 |
| 6668281 | Relationship management system and method using asynchronous electronic messaging A system and method for automating workflow related to the reception, review, distribution, and disposition of client contact through electronic communications. All types of received contact messages are converted to e-mail messages and automatically proc... | 12/23/2003 |
| 6625257 | Message processing system, method for processing messages and computer readable medium A message processing device is adapted to obtain text data and read aloud the text data aloud by using a voice synthesizer. A loudspeaker device is connected to the message processing device to output or read aloud the text data. The text data can be rece... | 09/23/2003 |
| 6587558 | System and method for virtual interactive response unit A virtual interactive response (VIR) system mimics and enhances interactive voice response (IVR) technology by using humans to drive the voice recognition unit (VRU) speech recognition functionality. This VIR system initiates a dialogue with the customer ... | 07/01/2003 |
| 6496570 | Method and communication network for offering announcements A method and communication network wherein one or more announcement texts are established in a service control point. A message initiated on the basis of a call of the subscriber wherein information about the supportability of announcements by an announce... | 12/17/2002 |
| 6418197 | Method of playing announcements in telecommunication network exchange A telecommunication network exchange and method of playing an announcement to a call party in a telephone exchange during connection set-up. The invention is based on the idea of totally separating the detection of the need for an announcement from playin... | 07/09/2002 |
