Quotables
"The wireless music box has no imaginable commercial value. Who would pay for a message sent to nobody in particular?"
David Sarnoff, American radio pioneer ; 1921
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| Number | Title | Issue Date |
| 8139721 | Telephonic repeat method A method, system and computer program product for assigning one or more conditions to a telephonic communication system to enable recording, replaying, and pausing of a telephone conversation. Recording of a telephone conversation may be manually or dynamically init... | 03/20/2012 |
| 8077832 | Systems and methods for consent-based recording of voice data Wireless telecommunications systems, methods and devices for processing voice data in connection with a wireless telecommunications system that includes a wireless remote device and a wireless recording device that are configured for communication with a network ser... | 12/13/2011 |
| 7443964 | Caller ID messaging Methods, systems, and apparatuses for caller identification messaging are disclosed. According to one embodiment, a calling party uses a Caller ID Messaging Device that supplants the incoming calling line identification (ICLID) signal with a Caller ID Messaging Sign... | 10/28/2008 |
| 7418090 | Methods and systems for conference call buffering Methods and systems for conference call buffering are disclosed. Methods and systems consistent with the present invention record a conference call between a plurality of users. A service center in conjunction with a conference bridge and conference server establish... | 08/26/2008 |
| 7386452 | Automated detection of spoken numbers in voice messages An apparatus, program product and method utilize voice recognition to process voice messages in an automated manner to detect spoken numbers contained therein. Detected spoken numbers can then be utilized to set a start position at which to begin playback of a voice... | 06/10/2008 |
| 7366289 | Domestic origination to international termination country set logic A method and device for preventing fraud in international calls in a long-distance telecommunications system, where selected customers can avoid fraud control blocks and greater granularity is achieved in blocking international destinations. In the method and device... | 04/29/2008 |
| 7227930 | Systems and methods for criteria-based recording of voice data Wireless telecommunications systems, methods and devices for processing voice data in connection with a wireless telecommunications system that includes a wireless remote device and a wireless recording device that are configured for communication with a network ser... | 06/05/2007 |
| 7197551 | Method and system for implementing supervision in a telecommunication system Method and system for automatically configuring supervision and performing supervision in a supervision system comprising a supervision center; and a supervision block which contains processes performing supervision tasks. The supervision system is preferably a tele... | 03/27/2007 |
| 7164757 | Methods and apparatus to manage collect phone calling limits Methods and apparatus to manage collect phone calling limits are disclosed. A disclosed example method comprises: determining if collect calls from one or more predetermined locations to a terminating phone number have exceeded a collect calls limit; and determining... | 01/16/2007 |
| 7136630 | Methods of recording voice signals in a mobile set The present invention relates to a mobile set integrating a memory efficient data storage system for the real time recording of voice conversations, data transmission and the like. The data recorder has the capacity to selectively choose the most relevant time frame... | 11/14/2006 |
| 7116772 | Communication network A communication network for transporting calls, where a service provision entity adds user identification information to call data of a call being set up by a non-dialable virtual subscription such that the subscriber behind the call being set up by the non-dialable... | 10/03/2006 |
| 7079636 | Three-way telephone call prevention system and method Discloses are systems and methods for detecting undesired call activity. Preferred embodiment systems and methods comprise detecting a call signal level, determining if the call signal level is below a predetermined silence level threshold, and measuring a duration ... | 07/18/2006 |
| 7065198 | System and method for volume control management in a personal telephony recorder A system and method for recording a telephone conference and replaying a portion of the recording during the conference. Users participate by connecting through different types of networks using a device having a communication line connection. The recording can be i... | 06/20/2006 |
| 7058163 | System and method for ex post facto preserving a recorded conversation For use with an automated call placement system (ACP) having a switching service unit (SSU), a call monitoring unit capable of monitoring a selected one of lines coupled to the switching service unit and a method of making a recording of a conversation occurring on ... | 06/06/2006 |
| 7055174 | Method and system for wiretapping of packet-based communications A method and system for wiretapping a packet-based communication, such as a voice communication for instance. When a node in the normal path of packet-transmission between a source and destination receives packets of the communication, the node can conventionally ro... | 05/30/2006 |
| 7046663 | System and method for intercepting packets in a pipeline network processor In a pipeline network processor, a packet intercept feature determines whether a packet is to be intercepted based on the inbound and outbound port through which the packet travels and based on the source and destination of the packet. When a packet enters the pipel... | 05/16/2006 |
| 6959075 | Replay of conference audio A system enables conferencing of multiple participants within a single voice communication session. A replay module records conference audio during the conference and, at appropriate times, provides this buffered audio to selected participants of the conference.... | 10/25/2005 |
| 6904143 | Apparatus and method for logging events that occur when interacting with an automated call center system An apparatus for logging events that occur during a call to a call center includes an analysis unit and a memory unit. The analysis unit analyzes a recording of a complete call to the call center. The memory unit automatically records, in an event log, information a... | 06/07/2005 |
| 6882717 | Undetected provision of auxiliary services during a telephone conversation A telephone system for undetected provision of an auxiliary service during a telephone conversation between at least two participants over a communications network. The system includes a handset, having an input mechanism operable by a requesting participant to subm... | 04/19/2005 |
| 6868141 | METHOD AND TELEPHONE AGENT SYSTEM FOR GENERATING A MESSAGE RECORD OF AT LEAST A PART OF A CONVERSATION BETWEEN TELEPHONE AGENTS AND FOR TRANSMITTING INFORMATION REGARDING THE MESSAGE RECORD TO THE TELEPHONE AGENT REQUESTING IT A method and a telephone agent system are provided for establishing a call for conversation between telephone agents. The following steps (or units) are used: generating a message record of at least a part of the conversation between the calling telephone agent and ... | 03/15/2005 |
| 6865625 | Communication device with multi-line message memory access and method therefore A communication device (100) includes a processor (130) for processing communications on more than one communication line and a multi-line message memory (200) including a memory storage location for each of the one or more communication lines. ... | 03/08/2005 |
| 6816577 | Cellular telephone with audio recording subsystem A cellular telephone handset stores audio files previously recorded by the user and selectively transmitted to the remote listener at a time when it is inappropriate for the handset user to speak, such as when an incoming call arrives when the user in a meeting or t... | 11/09/2004 |
| 6795536 | Automatic user preference selection for message playback based on caller line identification data A messaging system to store and retrieve messages for playback in response to input user commands includes memory to store user messages. The messaging system also maintains preference records associated with users of the messaging system. Each preference record is ... | 09/21/2004 |
| 6778660 | Customer interaction system An improved contact center is disclosed in which voice contacts may be processed by agents simultaneously by storing incoming voice and responding to it in near real time. The technique permits an agent at a contact center to process incoming voice contacts in near ... | 08/17/2004 |
| 6690950 | Data recording system for storing as data the contents of telephone calls made by internal telephones and by mobile telephones having memory card data storage function A data recording system for storing the voice data or other data contents of telephone calls, whereby contents of telephone calls performed using internal telephones which are connected via a switchboard to a public telephone network can be stored as data... | 02/10/2004 |
| 6671353 | Method for recording and reproducing a short voice memo in portable telephone A portable telephone records a short voice memo during a call and reproduces the recorded short voice memo later. Upon detection of a voice record key input during a call, the portable telephone converts an input voice signal to voice data, stores the voi... | 12/30/2003 |
| 6668045 | Message screening, delivery and billing system The invention is a computerized system that allows inmates of a correctional institution to communicate with parties outside the facilities via telephonic or electronic messaging events. The system provides a means to bill for the events while controlling... | 12/23/2003 |
| 6665376 | Selectively activated integrated real-time recording of telephone conversations with automated documentation of consent to call recording A system for controlling and monitoring the recording of telephone calls in institutions such as jails and correctional facilities, and for obtaining consent to such recording and monitoring. Calls are recorded automatically in response to the occurrence ... | 12/16/2003 |
| 6639972 | Method for screening active voice mail messages A method for screening of an active voice mail message enables real time monitoring by a subscriber to the voice mail system of incoming calls. Once the identity of the subscriber is established, the subscriber is presented with the option of screening an... | 10/28/2003 |
| 6529724 | System and method for managing contact information based on use of a communications device The contact information manager manages contact information based on information automatically obtained through use of a communications device. The contact information manager stores information about contacts and allows options for retrieval of the conta... | 03/04/2003 |
| 6522724 | Apparatus and method that allow telephone callers to leave longer messages A messaging system allows a message recipient to assign different message lengths to different messages. In one embodiment, the recipient sets the length of time per message. In another embodiment, the recipient programs the messaging system with codes th... | 02/18/2003 |
| 6477241 | Sound recording controller for dealing speaking system The invention relates to a recording control apparatus in a dealing talk system, and aims at making it possible for a dealer to easily listen to a talk content recorded in a talk recording unit 1-29, and the invention is provided with a line control unit ... | 11/05/2002 |
| 6445694 | Internet controlled telephone system An Internet controlled telephony system employing a host services processor connected to a subscriber via the Internet and further connected to the public switched telephone system (PSTN). The subscriber employs a web interface to populate a database with... | 09/03/2002 |
| 6404857 | Signal monitoring apparatus for analyzing communications A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device fo... | 06/11/2002 |
| 6243594 | Combination cellular telephone and sound storage device and method of use A combination cellular telephone and sound storage device has a traditional cellular telephone having a microphone that is operably connected to a transmitter/receiver which is operatively connected to a speaker. The invention further include a sound stor... | 06/05/2001 |
| 6208713 | Method and apparatus for locating a desired record in a plurality of records in an input recognizing telephone directory A method and apparatus for locating a desired record amongst a plurality of records in a telephone directory involves associating a frequency field with each of the records, the frequency field being operable to store a frequency metric. A characteristic ... | 03/27/2001 |
| 6058163 | Method and system for monitoring call center service representatives A method and system permit monitoring of a call center agent or similar service representative in servicing calls in a call center using a variety of scheduling criteria. Monitoring schedules for the service representatives may be based on monitoring peri... | 05/02/2000 |
| 5991370 | Voice messaging system and method providing message delivery verification A verifying non-user outcall unit within a voice messaging system attempts to deliver a subscriber's message to a non-subscriber. During the delivery attempt, the verifying non-user outcall unit directs the recording of a signal returned after dialing a r... | 11/23/1999 |
| 5946375 | Method and system for monitoring call center service representatives A method and system permit monitoring of a call center agent or similar service representative in servicing calls in a call center by logging sessions. The logged sessions may be selectively played back based on a number of scheduling criteria, including ... | 08/31/1999 |
| 5912940 | Combination wavelength and energy dispersive x-ray spectrometer A combination wavelength and energy dispersive x-ray spectrometer comprising a point source of isotropic x-rays, a collimator to collect a large flux of x-rays and to redirect them into a substantially parallel beam, dispersing element means having a plur... | 06/15/1999 |
