Bizarre Patents
An aircraft having vertical takeoff and landing capability provided with at least first and second laterally extending paddle wheels rotatable on a central axis perpendicular to the longitudinal axis of the aircraft fuselage and between its nose and tail.
PatentStorm News
Make the Most of Our Site
See this month's Top Inventors and Most Cited Patents.
Stay on top of the latest innovations by subscribing to an RSS feed.
Registered users: Manage your profile.
| Number | Title | Issue Date |
| 7343406 | Proactive call and contact center system A proactive call center which detects problems, resolves the problems, and then contacts the customers before customers initiate calls themselves. In the present invention, the workflow process is monitored to ensure that a transaction is completed without problems.... | 03/11/2008 |
| 7194414 | Self-service terminal A self-service terminal, such as an ATM (10), comprises a speech generator (31) and loudspeaker (30) for producing natural language operating instructions for a user, and a user interface (12) permitting the user to interact with the term... | 03/20/2007 |
| 7072643 | Communication assistance system and method The present invention is directed to a communication assistance system comprised of a first database (18) having a plurality of listings where each of the listings has at least one contact name and a corresponding contact number. A telephony hardware (12 | 07/04/2006 |
| 6928156 | Automated operator assistance with menu options A subscriber implements and accesses telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The subscriber can create preferences... | 08/09/2005 |
| 6009161 | Automated ringing of an operator for directory assistance calls A method of completing a call to a remote directory assistance operator comprises the steps of attempting to place the call and disconnecting an operator position manned by a live operator from the call. Once the operator is disconnected, the call is supe... | 12/28/1999 |
| 5757904 | Context-sensitive presentation of information to call-center agents A method (200-520) and an apparatus (118) for presenting information to a call center agent in a context-sensitive manner involves monitoring (314, 504) activities--such as keyboard or pointer input from an agent and information being displayed to the age... | 05/26/1998 |
| 5469504 | Automatic call distribution with intersubnetwork customer information transfer system and method An automatic call distributor (10) with a plurality of subnetwork switches (14A, 14B) for interconnecting agent units (18A, 18B) with customer telephonic units (15) of an external telephonic network (16) and a host data base computer for storing customer ... | 11/21/1995 |
| 5181239 | Call tagging user information in a telephonic environment Method and apparatus for permitting host applications processors to read information from and/or to write information into a database which is stored at a switching machine which interfaces with the host applications processors. The information relates to... | 01/19/1993 |
| 4949373 | Host load balancing In many business applications, data about a client is created and entered on an agent's data terminal during a teleconference with the client. Often, it is necessary to transfer the client to a specialist during the course of the conversation. This invent... | 08/14/1990 |
| 4899375 | More efficient call handling for operator assistance calls A method and apparatus for processing operator assistance calls with minimum expenditure of operator work time. For collect and person-to-person calls, a first operator at a first operator position determines the type of call and, optionally, the name(s) ... | 02/06/1990 |
| 4805209 | Coordinated transfer of voice and information through a digital switch In many business applications, data about a client is created and entered on an agent's data terminal during a teleconference with the client. Often, it is necessary to transfer the client to a specialist during the course of the conversation. This invent... | 02/14/1989 |
| 4530051 | Program process execution in a distributed multiprocessor system A method and apparatus for executing parts of a program process on two processors of a multiprocessor system. A home process resides in a home processor and is the destination process of all interprocess messages. The home process may call for the executi... | 07/16/1985 |
