|6496836||Symbol-based memory language system and method|
A method using symbols to gather, store, retrieve, manipulate and report information, with attendant improvements in communication, efficiency and efficacy. A customer communication received by an organization is assigned a symbol on the basis of key word...
|6067305||Computer telephone integration exchange system|
A computer telephony integration exchange system in which the user can easily use the functions of function codes even though he/she does not know the relevant function codes of the simple digital exchange system. The digital exchange system, including: a...