...that a workman who left the soap mixing machine on too long was responsible for making Ivory Soap? He was so embarrassed by his mistake that he threw the mess in a stream. Imagine his dismay when the evidence of his error floated to the surface! Result: Ivory soap, the soap that floats.
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| Number | Title | Issue Date |
| 7945040 | Integrated disparate intelligent peripherals Integrating services provided by intelligent peripherals in a communications network, includes interacting, by a first intelligent peripheral of a first type, with a second intelligent peripheral of a second type which interacts with the first intelligent peripheral... | 05/17/2011 |
| 7848507 | Method and apparatus for compositional control of end-to-end media in IP networks A method and apparatus for controlling end-to-end media on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. The present method provides an algorithm to be run by channel terminations such t... | 12/07/2010 |
| 7792269 | Method and apparatus for providing network announcements about service impairments The present invention enables information about a service impacting network event to be collected from network operations and automatically conveyed to a Media Server that plays a network announcement to callers into network customer service center. The announcement... | 09/07/2010 |
| 7792270 | Integrated disparate intelligent peripherals A method for providing a service includes monitoring, by a first networked communications apparatus, interaction between a second networked communications apparatus and a remote requesting party over a first communications network. The method also includes interacti... | 09/07/2010 |
| 7526080 | Integrated disparate intelligent peripherals A method for providing a service over a communications network includes interacting, by a first networked communications apparatus, with a second networked communications apparatus. The second networked communications apparatus interacts with the first networked com... | 04/28/2009 |
| 7440559 | System and associated terminal, method and computer program product for controlling the flow of content A system for controlling a flow of content includes a terminal and a network entity. The terminal is capable of sending a content status including terminal status information having a listing of one or more pieces of content stored in a memory of the terminal. The n... | 10/21/2008 |
| 7433458 | System and method for viewing contents via a computer network during a telephone call A method for enabling one or both parties of a telephone call to view contents of a source computer via a computer network during the telephone call. The method includes the following steps: (1) associating a telephone number of a telephone line with a network addre... | 10/07/2008 |
| 7411944 | Method of and system for providing intelligent network control services in IP telephony A method and system for providing intelligent network control services in IP telephony, wherein the system includes a location manager and an IP telephony proxy server. The location manager includes an interface to a legacy telephony service control entity and the I... | 08/12/2008 |
| 7406073 | Method of and system for providing intelligent network control services in IP telephony A method and system for providing intelligent network control services in IP telephony, wherein the system includes a location manager and an IP telephony proxy server. The location manager includes an interface to a legacy telephony service control entity and the I... | 07/29/2008 |
| 7406166 | Message conversion system A message conversion system comprising a first interface configured to receive a call signaling message for a call in a first format wherein the call signaling message includes a plurality of call information elements, a processing system configured to copy the plur... | 07/29/2008 |
| 7356328 | Pre-paid wireless interactive voice response system with variable announcements A wireless communication system providing interactive voice response is disclosed. The system uses CSS7 equipment and infrastructure to account and manage pre-paid wireless services and to provide IVR (Interactive Voice Response) services. The system uses an SCP in ... | 04/08/2008 |
| 7343009 | System access modules for use with a telecommunications switch, a telephony server system and a method of enabling a communications session. System access modules and a method of enabling a communication session. In one embodiment, a system access module includes a call manager that establishes a communications path through the system access module from a telecommunications switch and maintains the commu... | 03/11/2008 |
| 7317792 | Integrated disparate intelligent peripherals A method for providing a service over a communications network includes interacting, by a first networked communications apparatus, over the communications network with a remote requesting party according to a script. The method also includes interacting, by the fir... | 01/08/2008 |
| 7302049 | Convenience features in a method and system for providing enhanced caller identification A computer readable storage medium storing computer readable program code, the code configured to provide caller identification information to a called party when standard Caller ID cannot be provided. If standard caller ID information cannot be provided for a call,... | 11/27/2007 |
| 7272133 | Method and system for implementing standard applications on an intelligent network service control point through an open services gateway Telecommunications service providers are increasingly relying on third party applications developed in accordance with industry standard application programming interfaces (API's). In order to decouple the connection between the standard API's and the telecommunicat... | 09/18/2007 |
| 7257200 | Automated notification systems and methods An automated notification method comprises detecting an event requiring a notification to a user, determining a level of urgency of the event, selecting a notification method (from predetermined user-specified notification methods) based on the level of urgency of t... | 08/14/2007 |
| 7257212 | Methods and systems for automated prepaid service routing Methods and systems for automatically routing a long distance call placed by a subscriber to a prepaid service provider. Methods are discussed for allowing the prepaid subscriber to directly dial a called party's long distance telephone number, and then routing the ... | 08/14/2007 |
| 7257213 | Call scheduling in a telephone network using a telephony interface A system and method to allow telephone subscribers to schedule calls for future placement on a telephone network using a telephone interface. In an illustrative implementation, a telephone subscriber part of an AIN telephone network is offered a call scheduling serv... | 08/14/2007 |
| 7233651 | Method and system for providing enhanced call waiting and caller identification An efficient and effective method and system for providing to a customer an audible call notification of a current call and a subsequently received call waiting call. The present embodiments notify the customer that a current call is waiting in an effective manner t... | 06/19/2007 |
| 7231031 | AIN call queuing An inexpensive alternative for call queuing is provided by queuing calls at an intelligent peripheral within an AIN telecommunication system. A call to the subscriber line is detected at a local switch supporting the subscriber line. If the subscriber line is busy, ... | 06/12/2007 |
| 7215755 | Integrated disparate intelligent peripherals A telecommunications system provides a telecommunications service to a calling party. The telecommunications system includes a first intelligent peripheral that receives a call from the calling party. The first intelligent peripheral interacts with the calling party... | 05/08/2007 |
| 7206400 | Method and system for data field reuse An automatic call distribution system is adapted to connect a telephone call of a caller to an agent station through a public switched telephone network (PSTN) where call information identifiers received from the PSTN are repopulated. The method includes the steps o... | 04/17/2007 |
| 7200217 | SAS service architecture It is an object of the invention to provide an advantageous SAS Service Architecture. The inventive SAS service architecture has a layered structure including a set of software modules, at least: ASTP dispatcher, SCCP transcoder, TCAP, TCAP user service distributor,... | 04/03/2007 |
| 7200218 | Method and apparatus for extending PBX features via the public network A system and method allow PBX features to be extended through the public network. A teleworker calls into a PBX system and is assigned a fictitious port. The fictitious port is controlled by a telework server and appears to the PBX to be a local device. PBX features... | 04/03/2007 |
| 7194081 | Communication interface between PC's and auxiliary platforms in an intelligent network This invention relates to user access device to intelligent services of an intelligent network (IN) comprising a service control point (2) that communicates with at least one group of physical entities (4, 6, 8) designed to provide at least one initial... | 03/20/2007 |
| 7174010 | System and method for increasing completion of training Improving the frequency with which agents complete training in a call center or other constituent contact environment. Agents working in call centers are typically given periodic training to improve their skills. Training breaks are scheduled at various times throug... | 02/06/2007 |
| 7155217 | Method and apparatus for managing adjunct access and leased facilities The invention comprises a method and apparatus for managing adjunct access and leased facilities in network management systems. The invention advantageously provides a continuous circuit by opportunistically using cross connect links to represent the connection of m... | 12/26/2006 |
| 7139664 | System and method for providing personalized storm warnings A system and method for generating storm warnings which are precisely tailored automatically for a particular individual or business user's geographic location of interest. The user establishes an individualized user profile, in which the user may define a particula... | 11/21/2006 |
| 7136470 | Ad ringer A method and system are provided for playing an advertisement to a telephone subscriber prior to call completion in a telecommunications network. A subscriber telephone line is provisioned to provide an advertisement. A switch in the telecommunications network detec... | 11/14/2006 |
| 7127053 | Call scheduling on a telephone network using a telephony interface A system and method to allow telephone subscribers to schedule calls for future placement on a telephone network using a telephone interface. In an illustrative implementation, a telephone subscriber part of an AIN telephone network is offered a call scheduling serv... | 10/24/2006 |
| 7113579 | Method of conference calling supplemental service using intelligent peripheral in intelligent network A method of providing supplemental service for conference calling using an intelligent peripheral in an intelligent network is disclosed. By using a specific resource of an IP, various good quality services can be provided by connecting a Service Switching Point (SS... | 09/26/2006 |
| 7106847 | Telecommunication network that provides caller-entered information to a call destination In a telecommunication network, a switching system routes a call to a service platform. The service platform transfers a prompt message over the call, collects caller-entered information from a caller over the call in response to the prompt message, and transfers th... | 09/12/2006 |
| 7103172 | Managing caller profiles across multiple hold queues according to authenticated caller identifiers A method, system, and program for managing caller profiles across multiple hold queues according to authenticated caller identifiers are provided. An identity of a caller of a call received at an on hold system is authenticated. The call is then placed in a hold que... | 09/05/2006 |
| 7088987 | Pre-paid wireless interactive voice response system with variable announcements A wireless communications system providing interactive voice response is disclosed. The system is menu-driven, and can accept information and requests from customers. In response to one type of request, the system can provide the customer with information regarding ... | 08/08/2006 |
| 7068759 | Electronic surveillance via correlation of call legs A variety of methods and systems can be used to achieve electronic surveillance when a call is directed to a destination as a result of service processing. For example, in a system involving a redirecting switch and a service platform switch, correlation between cal... | 06/27/2006 |
| 7061901 | Data network and PSTN telephony system An adapter is disclosed which allows attachment of a standard telephone to a computer as a standard peripheral. The adapter converts analog signals of the telephone to digital signals of the computer and vice versa. The adapter can also be a stand-alone device allow... | 06/13/2006 |
| 7061923 | Method and apparatus for managing local resources at service nodes in an intelligent network A resource management system for an intelligent communications network having one or more distributed service nodes, each service node for providing services relating to an event received at a network resource associated with a service node. The system comprising a ... | 06/13/2006 |
| 7050563 | Call path reduction via correlation of call legs in a hairpin loop scenario A variety of methods and systems can be used to avoid a hairpin loop scenario. For example, in a system involving a redirecting switch and a service platform switch, correlation between calling party identities for outgoing and incoming call legs can be done to iden... | 05/23/2006 |
| 7046788 | SAS application service It is an object of the invention to provide an advantageous method to process a SAS Application Service request. An inventive method to process a SAS Application Service request includes the steps of: performing an Inbound Message Analysis, performing a Service Deci... | 05/16/2006 |
| 7043000 | Methods and systems for enhancing network security in a telecommunications signaling network Methods and systems for providing enhanced network security for network management messages and subsystem management messages are disclosed. A network security function receives a network or subsystem management message from a first location in a network. The networ... | 05/09/2006 |