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Patent No. 6099319

Neuroimaging as a Marketing Tool

Neuroimaging as a means for validating whether a stimulus such as advertisement, communication, or product evokes a certain mental response such as emotion, preference, or memory, or to predict the consequences of the stimulus on later behavior such as consumption or purchasing.

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Class 379/218.01 - Automatic directory service (e.g., on-line)


Subclass of Class 379 - Telephonic communications
Definition: Subject matter for automatically providing a database of
No. of patents: 292
Last issue date: 05/22/2012


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NumberTitleIssue Date
8184797System and method for improved directory assistance searches
A system and method for improved directory assistance searches involving feedback from previous calls made to telephone numbers in a vendor database, in order to improve the quality of customer service and satisfaction by the vendors associated with the telephone nu...
05/22/2012
8175248Method and an apparatus to disambiguate requests
A method and an apparatus to disambiguate requests are presented. In one embodiment, the method includes receiving a request for information from a user. Then data is retrieved from a back-end database in response to the request. Based on a predetermined configurati...
05/08/2012
8144858Unrecognized number identifier
Communication address identification information is obtained. A communication address number is collected from a customer at a telecommunications apparatus in response to a trigger being initiated at a switch and a connection being established between the switch and...
03/27/2012
8139748Communication assistance system and method
A communication assistance system provides access to information corresponding to a plurality of subscribers. The system includes a means for receiving incoming communications from a plurality of requesters desiring to access the information corresponding to subscri...
03/20/2012
8116444System and method of publishing contact information
A system and method of publishing contact information is disclosed. In a particular embodiment, the method includes receiving a command to publish a collection of contacts to a plurality of recipients, where the collection of contacts is associated with a network ad...
02/14/2012
8090090Method and apparatus for monitoring telephonic members and providing directory assistance
Telephone users desiring directory assistance services are connected via standard telephone procedures to a directory assistance provider, such as an operator. An operator provides the destination number and initiates a connection to that number. Once that connectio...
01/03/2012
8085923System and method for efficient call management for directory assistance services
A communication assistance system includes a first database having a plurality of listings, each listings has at least one contact name and a corresponding contact number. A means is provided for receiving communications from a user among a plurality of users desiri...
12/27/2011
8036365Communication assistance system and method
A communication assistance system is provided for accessing information corresponding to a plurality of subscribers. This system is comprised of a telephone switch for receiving calls from a plurality of requesters, a call center for routing each of said received ca...
10/11/2011
8031855Method for providing enhanced directory assistance upon command using out-of-band signaling
A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded enhanced directory assistance upon a user command in the form of an out-of-b...
10/04/2011
8027451Electronic call assistants with shared database
A telephone exchange (1) arranged to communicate with communication units (2, 3, 4, 5, 7) and to provide a plurality of electronic call assistants to the communication units, a first electronic call assistant (12) being provided to a first commu...
09/27/2011
8023633Communication assistance system and method
A communication assistance system for providing access to information corresponding to a plurality of subscribers includes a telephone switch for receiving calls from a plurality of requesters desiring to access the subscriber information. A listing database is conf...
09/20/2011
8014509Automated telephone attendant
A telephony system (100) includes a user device (110, 130) configured to enable a user of the telephony system (100) to place and receive telephone calls, and a service node (180, 185) configured to communicate with the user device (11...
09/06/2011
7995735Method and apparatus for managing customer data
Embodiments of the technology disclosed herein provides an overall, or holistic view, of an enterprise's interaction with its customers. These embodiments can also provide a holistic view of other types of interactions. In one particular embodiment, a system collect...
08/09/2011
7991140Enhanced directory assistance system
An enhanced directory assistance system includes a telephone switch for receiving calls from at least one caller desiring to receive directions. A direction module is configured to receive a desired destination information provided by the caller and the location of ...
08/02/2011
7945039Operator services customization with advanced intelligent network integration of a profile database
An Advanced Intelligent Network architecture is used by a first telecommunications service provider having an operator services switch to provide enhanced call processing for operator services calls. The calls received at the operator services switch originate from ...
05/17/2011
7940910Directory integration in mobile systems
Embodiments for generating a sorted integrated directory are described. The sorted integrated directory integrates contacts from disparate directories into a common directory. The formation of the integrated directory includes receiving contacts from multiple direct...
05/10/2011
7929681Technique for continually assisting a user during an information assistance call
A user may want to search for relevant information and/or conduct a transaction through an information assistance service. During an information assistance call, the user may return to an information assistance provider multiple times to accomplish the task at hand....
04/19/2011
7912201Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog
A method of providing a caller with a directory assistance dialog. The dialog is configurable, at any level of the dialog, from an automated speech recognition (ASR) dialog to an operator-assisted (OP) dialog. The dialog is handed off to an operator if any level of ...
03/22/2011
7912202Enhanced directory assistance system with voice over IP call handling
A method is provided for operating a directory assistance system. The method includes the steps of storing a plurality of directory listings, including listings relating to identification of Voice over IP devices. A directory request is received for one of the direc...
03/22/2011
7899173Communication connectivity via context association, advertising sponsorship, and multiple contact databases
Communication connectivity via context association is provided by associating targeted subscriber contact information with a key at a subscriber database. At a data center, the keys are associated with unique characteristics or aliases (contexts) of the subscribers,...
03/01/2011
7894592Automated operator assistance with menu options
A subscriber implements and accesses telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The subscriber can create preferences...
02/22/2011
7885397On-demand seamless phone number updates
A method, system and apparatus for on-demand phone number updating. A system for on-demand phone number updating can include a smooth number transition (SNT) call routing table mapping prior telephone numbers to new telephone numbers for corresponding SNT subscriber...
02/08/2011
7881451Automated directory assistance system for a hybrid TDM/VoIP network
An automated directory assistance platform architecture is provided for at least partial automatic processing of 411 calls from TDM-based telephone networks and from VoIP networks. The architecture includes three layers. One layer is a telephony network interface th...
02/01/2011
7831031Method and system for operator services automation using an operator services switch
A telecommunications system includes a front end automation system, an operator services switch, an automated operator, and an automation data server. The front end automation system interacts with a caller in order to recognize a request of the caller and determine...
11/09/2010
7822189Searching multiple directories and generating a sorted integrated directory
Embodiments for searching multiple directories are described. The searching includes remote searching and local searching. Local searching is performed against the local integrated phonebook on a client device. In contrast, remote searching is performed against one ...
10/26/2010
7796745Systems and methods for automatic call completion
In one embodiment, a method for automatically completing a call includes receiving a text message containing a telephone number of a target party, extracting the telephone number from the text message, and providing the telephone number to a telephone switching cont...
09/14/2010
7792267Automatic call completion in a directory assistance system
A method, system and apparatus for automatic call completion in a directory assistance system in concert with the public switched telephone network (PSTN). In accordance with the present invention, a method for automatic call completion in a directory assistance sys...
09/07/2010
7711745Technique for selective presentation of information in response to a request for information assistance service
In accordance with the present invention, when a user makes an information assistance call to an information/call center requesting a listing, the user can make arrangements for various services relating to the requested listing in the same call. These services may ...
05/04/2010
7672441System and method for efficient call management for directory assistance services
A communication assistance system includes a first database having a plurality of listings, each listings has at least one contact name and a corresponding contact number. A means is provided for receiving communications from a user among a plurality of users desiri...
03/02/2010
7636430Toll-free call origination using an alphanumeric call initiator
Toll-free calls are initiated using an alphanumeric call initiator (NAME) that is communicated to the network using a short message service (SMS), electronic mail message, a Worldwide Web interface or a voice connection to a voice recognition database. The NAME is t...
12/22/2009
7623648Method and system of generating reference variations for directory assistance data
Methods and systems of performing user input recognition. A digital directory comprising listings is accessed. Metadata information is associated with individual listings describing the individual listings. The metadata information is modified to generate transforme...
11/24/2009
7606358System and method for providing personal directory assistance services
A personalized assistance system for a user of a mobile device including a first database having a digital file library associated with the user, where the digital file library includes at least one digital file supplied to the first database by the user. An identif...
10/20/2009
7596218Enhanced directory assistance services in a telecommunications network
Directory assistance provides telephone number look up services to callers based on the business or caller name as listed in a telephone directory. As such, directory assistance in the prior art provides a value-added service to telephone users and an expense that m...
09/29/2009
7577244Method and system for providing geographically targeted information and advertising
A system and method of providing information based on the location of the target. The system is ideal for use with voice based technology, and uses street segments to allow users to identify their location by cross street. The system can target advertisements to use...
08/18/2009
7555111System and method for star code dialing
A system and method that enables callers to dial a subscription code instead of a telephone number to reach a subscriber of the subscription code. The system includes a lookup table that associates the subscription code with the subscriber's telephone number. The sy...
06/30/2009
7529360Method and system for connecting calls
An apparatus and a method for connecting calls from a digital directory. The system includes a telecommunication appliance and a digital directory, in communication with and accessible by the telecommunication appliance. The telecommunication appliance includes a di...
05/05/2009
7499537Technique for providing personalized information and communications services
A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with...
03/03/2009
7443960Method and system for an automated departure strategy
A method and system for an automated departure strategy from an automated system includes a track engine and an error engine. The track engine allows for the tracking and storing of one or more utterances spoken by a caller in response to one or more prompts. In add...
10/28/2008
7433457Personalized assistance system and method
The present invention is a personalized assistance system for a user of a telephone, comprised of a first database, the first database having a contact list for the user. The contact list includes at least one contact name and a corresponding contact number and incl...
10/07/2008
7412042Technique for providing information assistance including a concierge-type service
A user may access information assistance for a concierge-type service, whereby the user may make restaurant reservations, purchase goods and services, obtain movie listings, etc. with an agent's (or operator's) assistance. In accordance with the invention, the agent...
08/12/2008
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