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| Number | Title | Issue Date |
| 7680260 | Detecting a voice mail system answering a call An apparatus and method are disclosed that enable a private branch exchange to determine that a voice mail system has answered a call, without some of the disadvantages in the prior art. The private branch exchange—or, generally-speaking, a data-processing systemâ... | 03/16/2010 |
| 7664248 | Call forwarding to voice mail systems based on redirecting number A method and system is presented to route calls to a voicemail system. The method includes receiving a call from an originating device at a first redirecting device and forwarding the call from the first redirecting device to a second redirecting device. The forward... | 02/16/2010 |
| 7657016 | Apparatus, system and method for monitoring a call forwarded to a network-based voice mail system An apparatus, system and method for monitoring calls that have been forwarded to a network-based voice mail system (VMS). The VMS receives the forwarded call and sends a start of greeting signal at the beginning and an end of greeting signal at the completion of the... | 02/02/2010 |
| 7630481 | Systems and methods for providing a telecommunications extension service for multiple telecommunications units A system and method provide a telecommunications extension service for a subscriber. The system allows a subscriber to identify one or more telecommunications units to serve as extensions of one of the subscriber's telecommunications units when a call is directed to... | 12/08/2009 |
| 7616749 | Call park and call park pickup systems, methods and network devices In a call park and call park pickup system, a plurality of network devices have local call park functionality. For call park of a call between two network devices initiated at one of the network devices and call park pickup of the call at a third network device, the... | 11/10/2009 |
| 7616750 | Method and system for forwarding telephone calls based on presence information A call forwarding system forwards telephone calls based on presence information of a user as reported by computing devices associated with a telephone number. When a telephone system receives an incoming call directed to one of the telephone numbers of the user's co... | 11/10/2009 |
| 7555110 | Methods and apparatus for providing expanded telecommunications service The present invention provides flexible call processing. For example, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party. The call processing system can provide the called party with a call ... | 06/30/2009 |
| 7496190 | System with call forward profile A method and system for providing call forwarding in an IP telephone network is disclosed. First, when a telephone number for a first telephone from a second telephone is dialed, the call is routing to a call manager. Call setup procedures with a BRG responsible for... | 02/24/2009 |
| 7489774 | Routing telecommunications to a user in dependence upon device-based routing preferences Routing telecommunications to a user including receiving a call, determining that the call is intended for the user, receiving an RFID signal from an RFID tag located with the user, determining the user's location in dependence upon the RFID signal, identifying a pl... | 02/10/2009 |
| 7477733 | Systems and methods for intelligent third-party redirection of an incoming call via a display-based communication center Systems and methods allowing a third-party to redirect a telephone call according to an intended call recipient's preferences are disclosed. Calls received at a switch for a subscriber are suspended while a query is sent via AIN or other data networks to a communica... | 01/13/2009 |
| 7460657 | Speed activation of pre-determined call-forwarding number Methods and systems for providing rapid call-forwarding are described. The method includes receiving a feature code operable for activating a call-forwarding service, receiving a forward code assigned to a target address, such as a dialing number, recognizing the fe... | 12/02/2008 |
| 7460658 | Apparatus, and an associated method, for selectably and automatically redirecting a telephonic call to a secondary location Apparatus, and an associated method, for redirecting telephonic calls. Calls are directed to a user based upon the user's presence on a packet network. An indexer indexes together a forwarded call location together with dialing digits associated with a called locati... | 12/02/2008 |
| 7454005 | Method and system for creating automated voice response menus for telecommunications services A method and system for creating automated voice response menus for telecommunications services includes the creation of a task for the menu. The menu includes a group of pre-recorded messages assembled in manner to complete the task. The menu retrieves certain requ... | 11/18/2008 |
| 7443972 | Method and apparatus for in-progress call forwarding The present invention is a method and system for transferring calls among communicating devices connected through a public network. The service is offered by a public network to permit a party in a ongoing conversation to transfer a call to another communicating dev... | 10/28/2008 |
| 7443971 | Computer system with do not disturb system and method A do not disturb system and method in a computer system at which communications such as voice calls and text messages are received. A user or process may set a computer system into a do not disturb mode, in which any communication routed through the machine will be ... | 10/28/2008 |
| 7440565 | Contact number encapsulation system A contact number encapsulation system is disclosed that is operable to consolidate a plurality of contact numbers associated with a given user into a single contact number. The system includes a call processing application that uses information contained in a SIP me... | 10/21/2008 |
| 7436945 | Rerouting ongoing telecommunications to a user Rerouting telecommunications to a user including receiving a plurality of RFID signals from an RFID tag located with the user, anticipating a user's future location in dependence upon the RFID signals, selecting a telephony device in dependence upon the anticipated ... | 10/14/2008 |
| 7433456 | Monitoring and overriding features for telephone service system A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter forwarded to a remote service system, such as a remote messaging system. T... | 10/07/2008 |
| 7426397 | Interactive digital television messaging system A message delivery system is arranged to accept a message from a message source and deliver it to a message recipient in a telecommunications system including an Intelligent Network platform having a plurality of applications, each application being stored at a resp... | 09/16/2008 |
| 7426265 | System and method for generalized call forwarding between telephone terminals The call forwarding is provided within and between telephone networks by establishing a generalized procedure for call delivery and call forwarding. Network protocols are addressed using a common framework for processing call delivery and call forwarding among any c... | 09/16/2008 |
| 7421070 | Advanced intelligent single telephone number routing A method for location-based communications routing includes determining a location of a requesting party in accordance with an address of the requesting party. Whether the location of the requesting party is in a first subscriber service area is determined and, when... | 09/02/2008 |
| 7415105 | Telephone call redirection system A telephone call redirection system for misdialed telephone numbers is provided. When a caller physically and unintentionally dials one of a set of first numbers subscribed to by the system, the system recognizes the number intended by the caller, and provides the c... | 08/19/2008 |
| 7403600 | Person to person telephone services A method for delivering person to person services to a telephone subscriber. An embodiment of the present invention may be implemented on an Advanced Intelligent Network (AIN). A telephone number of a buddy of the subscriber is associated with a buddy rule on a budd... | 07/22/2008 |
| 7403770 | Telephone apparatus having e-mail transmitting function A telephone apparatus 100 having a mail transmitting function, comprising: a calling unit operable to originate a call to a phone number of a recipient; a response judging unit operable to judge whether a response to the call is returned; and a mail program c... | 07/22/2008 |
| 7397910 | Method and apparatus for providing expanded telecommunications service System and method for putting control of incoming telephone calls in the hands of subscribers with the aid of computer software and the Internet. In effect, a very efficient multiplexer is provided that does not require a change in the behavior of the called party o... | 07/08/2008 |
| 7397787 | Server-based discovery for location-based forwarding An apparatus for enabling signals directed to a first telecommunications terminal to be forwarded intelligently to a second telecommunications terminal in the vicinity of the first terminal is disclosed. In particular, the illustrative embodiment automatically forwa... | 07/08/2008 |
| 7391858 | System and method for mapping a voice identity across multiple telephony networks with time attributes A system and method for routing voice communication to an end user across multiple telephony networks are disclosed. In one embodiment of the present invention, when a caller dials a voice identity number of a user, a policy processor checks a database for informati... | 06/24/2008 |
| 7391853 | Systems and methods for monitoring network-based voice messaging systems Systems and methods for monitoring a call directed to a telephony network-based voice messaging service (VMS) implemented using packet-switched data network telephone conferencing resources, such as an IP-based voice-over-IP conferencing system. The systems and meth... | 06/24/2008 |
| 7388949 | System and method for audio caller identification service Methods and systems are disclosed for audibly announcing information associated with a calling party in an advanced intelligent network comprising a service switching point, a service control point and a services node. The service switching point is adapted to suspe... | 06/17/2008 |
| 7388951 | Access code enhancement for caller preview service By manipulating parameters of call setup messages, calls made with a caller's access code in a caller preview service may be completed to the called party or voice mail box with caller identification information displayed. ... | 06/17/2008 |
| 7386106 | Method, system, and database for providing a telecommunication service A database for a telecommunication service includes a first record for a first number having a predetermined NXX, and a second record for a second number having the predetermined NXX. The first record includes an indication that a call having an automatic number ide... | 06/10/2008 |
| 7382870 | System and method for selecting a destination number upon receiving a dialed number from a calling party A method and system are provided for routing a call to a common number from a calling party, where the common number corresponds to a plurality of users. The method and system determine whether availability of unique identification information for the calling party ... | 06/03/2008 |
| 7379545 | Method for automatic call-transfer using a softphone A system for automatic call-transfer using a softphone, which applies the functions of a hardware telephone on a personal computer, is achieved by integrating a softphone system, a computer-telephony integration system, and a private branch exchange. This system is ... | 05/27/2008 |
| 7372948 | Method and system for providing enhanced caller identification information A method and apparatus permit handling of unwanted calls from callers such as telemarketers, when caller identification is provided. In one embodiment, the called party adds the caller identification information for the telemarketer to a personal list after receivin... | 05/13/2008 |
| 7372951 | Call programming apparatus and method A method of routing incoming telephone calls and programming routing options and apparatus that allows incoming calls to be routed according to various criteria programmed by a subscriber. ... | 05/13/2008 |
| 7372949 | System and method for call redirect detection and treatment Disclosed are systems and methods in which call intelligence, such as may be disposed in communication with signaling systems utilized in controlling calls, is used to provide information for making determinations with respect to the treatment of calls. Call intelli... | 05/13/2008 |
| 7366116 | Network telephone system and methods therefor One embodiment of the present invention includes a telephony interface, a network interface and a local area network (LAN). The telephony interface provides connectivity between one or more netphones and an external telephone network such as a PSTN telephone system.... | 04/29/2008 |
| 7366291 | Call transfer service using service control point and service node A service node is used in the implementation of a call-transfer service in which a service call is transferred to a second agent from a first agent. A code receiver receives from a service control point, via a data link, at least one subscriber-defined call-transfer... | 04/29/2008 |
| 7362698 | Method, system and service for achieving synchronous communication responsive to dynamic status A method for routing a communication connection request includes the steps of obtaining context information from a communication connection requestor in response to a communication connection request. The steps further include using the context information to determ... | 04/22/2008 |
| 7362852 | School-wide notification and response system with enhanced administrator function A school-wide notification and response system utilizing an administrator interface to transmit a message from an administrator to contact devices for parents, employees, and students associated with a school. The system includes an interface with a translator, a ca... | 04/22/2008 |