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| Number | Title | Issue Date |
| 8180038 | Rule-based intelligent call forwarding A rule-based intelligent call forwarding system is provided that typically includes a central office, a service control point, and an internet call routing system. The central office typically triggers a query responsive to receiving a call request. The service cont... | 05/15/2012 |
| 8155298 | Tandem access controller within the public switched telephone network In one embodiment, the system includes a processor, referred to herein as a tandem access controller (TAC), coupled to the PSTN, where the TAC allows a subscriber to set-up and make changes to the configuration of his or her phone line or other communications device... | 04/10/2012 |
| 8144856 | Method and apparatus for communicating with one of plural devices associated with a single telephone number A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number is provided. In a preferred embodiment, the system includes a wireless connect unit connected between an enterprise private bra... | 03/27/2012 |
| 8081748 | Call answering A method, phone, and system for answering phone calls in such a manner as to limit or otherwise ameliorate interruptions to a called party and others in an environment of the called party. The answering optionally including silently answering the phone call with a m... | 12/20/2011 |
| 8064585 | Architecture and implementation for control of context aware call processing with local feature definition A communication system comprising at least one ubiquitous sensor for generating awareness data relating to a user, a context engine for receiving and processing the awareness data to determine the user's current context for the purpose of event handling, a policy en... | 11/22/2011 |
| 8041020 | System and method for active mobile collaboration A communication system is provided that uses loosely-coupled client-server architectures to improve the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobi... | 10/18/2011 |
| 8005204 | Call routing system and method of using the same A call service center can include a call routing system that can use one or more action object identifiers. In one embodiment, a future action object identifier is associated with a task that is desired or otherwise intended to be performed at the call service cente... | 08/23/2011 |
| 7974401 | One number LAN based calendar A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, data as to a ... | 07/05/2011 |
| 7957516 | System and method for selecting a destination number upon receiving a dialed number from a calling party A method, system and computer program for utilizing destination information stored in a database are disclosed. The database is queried for information about a service located at a destination, and location information of a requesting party is determined. Routing in... | 06/07/2011 |
| 7907716 | System and method for facilitating enhanced call awareness A system and method are disclosed for facilitating enhanced call awareness. A system incorporating teachings of the present disclosure may include an interface that receives a signal associated with a call to a telephone number. A call information engine may be coup... | 03/15/2011 |
| 7894590 | Complementary VoIP service A technique is disclosed that enables a voice call to be initiated on the Public Switched Telephone Network and directed to a VoIP telephone on the Internet without the association of a unique telephone number to the VoIP telephone. In accordance with the illustrati... | 02/22/2011 |
| 7889854 | Systems, devices, and methods for handling connectivity loss Certain exemplary embodiments comprise a method that can comprise, responsive to a request from a second telecommunications device for a first call between the second telecommunications device and a first telecommunications device, determining one or more signals ad... | 02/15/2011 |
| 7889855 | Direct telephone dialing by name By using letters, this invention provides telephone numbers that contain the actual initials or name of the recipient. With business subscribers, each company's stock marker ticker symbol is their telephone number, such as ‘GE’ for General Electric. With most in... | 02/15/2011 |
| 7844042 | System and method for forwarding communications to an alternate telephone number The present invention is a method and system for forwarding communications to a first destination number to a second destination number after receipt of a forwarding indication from the second destination number. In the first embodiment, the method comprises the ste... | 11/30/2010 |
| 7844043 | Telecommunication network that provides caller-entered information to a call destination In a telecommunication network, a switching system routes a call to a service platform. The service platform transfers a prompt message over the call, collects caller-entered information from a caller over the call in response to the prompt message, and transfers th... | 11/30/2010 |
| 7826606 | Telecommunication network that provides caller-entered information to multiple call destinations A telecommunication network comprises a switching system configured to route a call to a service platform, the service platform configured to transfer a prompt message over the call, collect caller-entered information from a caller over the call in response to the p... | 11/02/2010 |
| 7826605 | Method and system for integrating information from wireless and landline telephone systems A method of operating a telephony system. The method includes receiving a call from a caller through a telecommunication network, identifying a phone number associated with the call from the caller, and processing the phone number. The method also includes determini... | 11/02/2010 |
| 7783023 | Systems and methods for providing unified collaboration systems with conditional communication handling A communication system provides integrated email, telephone and instant messenger communication including a common address book, a common log of communication history and shared presence information. A user can respond to a communication according to any format, ema... | 08/24/2010 |
| 7778402 | Method and apparatus for routing incoming calls to active network endpoints The invention comprises a method and apparatus for routing an incoming call to at least one network endpoint in a communication network. Specifically, the method comprises identifying at least one registered network endpoint associated with a user in response to an ... | 08/17/2010 |
| 7751544 | Method and system for driving an indicating element on a terminal A terminal operated at a switching facility has at least one indicating element which indicates operating modes of another terminal allocated to the indicating element. The other terminal is operated at another switching facility. Calls to the other terminal may be ... | 07/06/2010 |
| 7751545 | Enhanced call pickup In one embodiment, a method for enhanced call pickup includes accessing data indicating a current status of each of one or more users in a call pickup group (CPG) with respect to an incoming phone call to a phone number corresponding to the CPG and communicating the... | 07/06/2010 |
| 7746996 | Telephone hold feature A telecommunications device. The device includes a receiver for receiving an incoming call and a processor in communication with the receiver. The processor has a call hold module for placing the call on hold prior to the call being answered by a user of the telecom... | 06/29/2010 |
| 7742590 | Methods, systems and computer program products for selectively managing telephone call connections According to embodiments of the present invention, a method for selectively managing a call connection between a caller and each of a first directory number associated with a subscriber and a second directory number associated with the subscriber includes causing at... | 06/22/2010 |
| 7680259 | Rule-based intelligent call forwarding A rule-based intelligent call forwarding system is provided that typically includes a central office, a service control point, and an internet call routing system. The central office typically triggers a query responsive to receiving a call request. The service cont... | 03/16/2010 |
| 7668305 | Communication system based on SIP, and communication terminal A communication system based on a communication protocol such SIP includes a first communication terminal Bob and a second communication terminal Bill, wherein the second communication terminal Bill has a unit, when the first communication terminal Bob receives an i... | 02/23/2010 |
| 7609831 | Method for implementing wide area Centrex The present invention discloses a method for implementing Wide Area Centrex (WAC), wherein the long number and short number corresponding relationship of the WAC users is set and saved. The method includes: routing the call initiated by a user to a soft-switch; rece... | 10/27/2009 |
| 7587039 | Method, system and storage medium for providing automated call acknowledgement services Embodiments of the invention relate to a method, system, and storage medium for providing automated call acknowledgement services over a network. The method includes receiving a data request from a call-receiving device to acknowledge an incoming call from a calling... | 09/08/2009 |
| 7567663 | Telephone call processing A telephone call processing method comprising the steps of: (i) receiving a telephone call for transfer to a first telephone number; (ii) determining whether the first telephone number has been set to divert calls to a second telephone number; and (iii) processing t... | 07/28/2009 |
| 7515701 | Method and apparatus for screening calls from a telephony device A messaging system component provides for a screening of an incoming call from a telephony device of a plurality of telephony devices. The messaging system component is associated with a network and conforms to a signaling protocol of the network to communicate with... | 04/07/2009 |
| 7443971 | Computer system with do not disturb system and method A do not disturb system and method in a computer system at which communications such as voice calls and text messages are received. A user or process may set a computer system into a do not disturb mode, in which any communication routed through the machine will be ... | 10/28/2008 |
| 7443972 | Method and apparatus for in-progress call forwarding The present invention is a method and system for transferring calls among communicating devices connected through a public network. The service is offered by a public network to permit a party in a ongoing conversation to transfer a call to another communicating dev... | 10/28/2008 |
| 7436945 | Rerouting ongoing telecommunications to a user Rerouting telecommunications to a user including receiving a plurality of RFID signals from an RFID tag located with the user, anticipating a user's future location in dependence upon the RFID signals, selecting a telephony device in dependence upon the anticipated ... | 10/14/2008 |
| 7436835 | Forced bearer routing for packet-mode interception A method of intercepting call content in a packet-based Internet Protocol (IP) network. The method includes targeting bearer packets containing the call content via a Softswitch controlling the redirection of the targeted bearer packets through a specified Intercept... | 10/14/2008 |
| 7433456 | Monitoring and overriding features for telephone service system A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter forwarded to a remote service system, such as a remote messaging system. T... | 10/07/2008 |
| 7409218 | Cellular ad hoc phone extension system and method A method of establishing a cooperative ad hoc network of phone extensions is implemented by the cellular devices within the ad hoc network. First, a first cellular device receiving an incoming call or placing an outgoing call is designated as the master of the ad ho... | 08/05/2008 |
| 7406170 | Architecture and implementation for control of context aware call processing with local feature definition A communication system comprising one or more ubiquitous sensor(s) for generating awareness data relating to a user, a context engine for receiving and processing the awareness data to determine the user's current context for the purpose of event handling, a policy ... | 07/29/2008 |
| 7403770 | Telephone apparatus having e-mail transmitting function A telephone apparatus 100 having a mail transmitting function, comprising: a calling unit operable to originate a call to a phone number of a recipient; a response judging unit operable to judge whether a response to the call is returned; and a mail program c... | 07/22/2008 |
| 7391858 | System and method for mapping a voice identity across multiple telephony networks with time attributes A system and method for routing voice communication to an end user across multiple telephony networks are disclosed. In one embodiment of the present invention, when a caller dials a voice identity number of a user, a policy processor checks a database for informati... | 06/24/2008 |
| 7386106 | Method, system, and database for providing a telecommunication service A database for a telecommunication service includes a first record for a first number having a predetermined NXX, and a second record for a second number having the predetermined NXX. The first record includes an indication that a call having an automatic number ide... | 06/10/2008 |
| 7382870 | System and method for selecting a destination number upon receiving a dialed number from a calling party A method and system are provided for routing a call to a common number from a calling party, where the common number corresponds to a plurality of users. The method and system determine whether availability of unique identification information for the calling party ... | 06/03/2008 |
