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| Application No. | Application Title | Issue Date |
| 20120039454 | CALL MANAGEMENT Call management systems, methods, and computer program products. Receiving a request from a calling party for an incoming call to a called number. Obtaining presence information of the called party. Presenting, to the calling party, the presence information and an actio... | 02/16/2012 |
| 20120039455 | Phone Domain Name Service This invention relates generally to communications, and more specifically, to systems and methods for providing a phone domain name service. In one embodiment, the invention includes a phone domain name service configured to performing the operations including receiving... | 02/16/2012 |
| 20120033675 | Dictation / audio processing system An audio handling system comprising audio file handling means for at least one of converting, compressing, encrypting, E-mailing, and pushing audio files to at least one of a file transfer protocol (FTP) site and at least one E-mail address.... | 02/09/2012 |
| 20120033795 | AMBIENT TELEPHONE COMMUNICATION SYSTEM, A MOVEMENT MEMBER, METHOD, AND COMPUTER READABLE MEDIUM THEREFOR An ambient telecommunication system (10) is provided. The system (10) comprises at least one transmitter (11) and a corresponding receiver (12) for transmitting and receiving an electronically or digitally encoded information signal between t... | 02/09/2012 |
| 20120002796 | METHOD AND SYSTEM FOR CALLED PARTY TO PROVIDE INDICATION INFORMATION TO CALLING PARTY The present invention discloses a method for a called party to provide indication information for a calling party. The method includes the steps of: presetting the indication information to be provided to the calling party at the called party; before the called party an... | 01/05/2012 |
| 20120002793 | AUTOMATED TELEPHONE ATTENDANT A telephony system (100) includes a user device (110, 130) configured to enable a user of the telephony system (100) to place and receive telephone calls, and a service node (180, 185) configured to communicate with the user device (110, 1... | 01/05/2012 |
| 20110312304 | Adaptive Ringtone Detector A communications system and a method of detecting and learning new ringtones in an automatic manner, comprising a desk phone (1), a hook switch, a ringtone detector (3), and a communications device (2). In a first embodiment a mechanical hook switch... | 12/22/2011 |
| 20110261942 | Device-to-Device Call Disposition Device-to-device call disposition is provided. When a call is received at a first telecommunications device, a determination may be made as to whether a second device has been designated to receive a notification of the inbound call and to allow for call disposition at ... | 10/27/2011 |
| 20110249812 | INTELLIGENT CALL PLATFORM FOR AN INTELLIGENT DISTRIBUTED NETWORK A network management system communicates with a plurality of intelligent distributed network nodes. The network management system dynamically distributes managed objects across the plurality of intelligent distributed network nodes. Examples of managed objects distribut... | 10/13/2011 |
| 20110235794 | METHOD AND APPARATUS FOR ESTABLISHING COMMUNICATIONS WITH A REMOTE NODE ON A SWITCHED NETWORK BASED ON HYPERTEXT CALLING RECEIVED FROM A PACKET NETWORK Disclosed is a system and a methodology enabling a first provider party to provide to a second recipient party software and services to enable the recipient party to embed in an Internet e-mail of the recipient party directed to an addressee, an HTML hyperlink file whic... | 09/29/2011 |
| 20110202594 | CONTEXT SENSITIVE, CLOUD-BASED TELEPHONY Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party information, performance of operations to assist a user in response to keyword iden... | 08/18/2011 |
| 20110194681 | Portable Continuity Object A method for providing continuity over a series of transactions is provided, comprising the steps of (a) creating a Portable Continuity Object (PCO) as a defined digital package by an instance of PCO software executing on a computerized appliance also capable of communi... | 08/11/2011 |
| 20110182287 | Methods, Systems, and Computer Program Products for Enabling Non-IMS Queries of a Common Telephone Number Mapping System Methods of routing a non-IP multimedia subsystem (IMS) message from a first user terminal that has telecommunications service provided by a first carrier to a second user terminal that has telecommunications service provided by a second carrier are provided. Pursuant to... | 07/28/2011 |
| 20110176668 | METHOD, COMMUNICATION DEVICE AND COMPUTER-READABLE MEDIA FOR CONVEYING AN AUDIO ELEMENT TO A USER OF A COMMUNICATION DEVICE DURING AN OUTGOING CALL The present invention discloses numerous implementations for conveying an audio element to a source device initiating an outgoing call while a user of the source device is waiting for a user of a destination device to answer the call. A call processing system receives a... | 07/21/2011 |
| 20110116614 | Method and System for Conditionally Invoking an Internet Protocol Multimedia Subsystem Service A system includes an event notification system coupled to a communication network element and to a subscription database. In response to a subscribe message for a party received from the communication network element, the event notification system determines at least on... | 05/19/2011 |
| 20110091021 | SELECTION AND INITIATION OF IVR SCRIPTS BY CONTACT CENTER AGENTS Methods, devices and systems for selecting IVR script and initiating that IVR script are provided. More specifically, playback of an IVR script to a user of a client endpoint can be initiated by an agent at a content sharing endpoint selecting, dragging, and dropping a ... | 04/21/2011 |
| 20110090083 | Systems and methods of searching based on trademarks A system and method of searching the world wide web for relevant web sites by a user. The system provides a means for indexing relationship information, such as owners of trademarks, in the search engine and retrieval thereof. The user can select particular relationship... | 04/21/2011 |
| 20110064209 | TECHNIQUE DOR ASSISTING A USER WITH INFORMATION SERVICES AT ANN INFORMATION/CALL CENTER A method for providing a communication assistance service by a communication assistance service provider includes receiving a communication at the communication assistance service provider from a first person seeking a contact information to communicate with a second pe... | 03/17/2011 |
| 20110038471 | Dialing Plan Analysis and Cleanup A method is disclosed that enables a user to administer a dialing plan or plans. The disclosed private-branch exchange, or other type of telephone exchange or switch, analyzes the dialing plan that it uses and then makes a recommendation for the dialing plan. In order t... | 02/17/2011 |
| 20110019809 | Services and Transactions in a Telephony Network A telecommunication method and system are described. A request in a telephony network is received for a communication connection between a caller and a call recipient. A call connect command is received from the caller. In response to the call connect command and before... | 01/27/2011 |
| 20100316206 | PHONE SERVICE METHOD AND SERVER FOR IMPLEMENTING THE SAME A phone service method includes: receiving a subscription request from a subscriber, which contains a phone number of the subscriber and a phone number specified by the subscriber; in response to the subscription request, assigning a temporary phone number to the phone ... | 12/16/2010 |
| 20100296640 | MULTIMODAL CALLBACK TAGGING Users in an enhanced communication system are enabled to tag other users so that the tagging user is notified when both the tagged and tagging users meet a predefined criterion of presence states and/or available modalities to the tagging and the tagged users. The taggi... | 11/25/2010 |
| 20100263004 | AUTOMATIC CONTACT INFORMATION TRANSMISSION SYSTEM According to one aspect, a DVR sends a user's contact information over a network to an interested party. The DVR prompts the user to enter contact information. After the user has supplied the requested contact information to the DVR, the DVR stores the contact informati... | 10/14/2010 |
| 20100254523 | PHONE DOMAIN NAME SERVICE This invention relates generally to communications, and more specifically, to systems and methods for providing a phone domain name service. In one embodiment, the invention includes a phone domain name service configured to performing the operations including receiving... | 10/07/2010 |
| 20100246789 | PROVIDING EVENT DATA TO A GROUP OF CONTACTS Data related to an event is provided to a group of contacts while the event is occurring via an event user interface that enables the group of contacts to coordinate with one another during the event. In this regard, an event coordination service is provides the event d... | 09/30/2010 |
| 20100246790 | ENABLING CREATION OF CONVERGED INTERNET PROTOCOL MULTIMEDIA SUBSYSTEM SERVICES BY THIRD-PARTY APPLICATION DEVELOPERS USING SESSION INITIATION PROTOCOL SUPPORT A plurality of pure operator type rules are instantiated within a domain of a telecommunications operator and a plurality of pure application type rules are instantiated within a domain of a third party telecommunications application provider. The plurality of pure oper... | 09/30/2010 |
| 20100235283 | FINANCIAL TRANSACTIONS USING A COMMUNICATION DEVICE A computer implemented system provides a method of conducting a financial transaction. The method begins when the system assigns a designator of a value using a preauthorization by a payor. The system associates the payor with an authorized payor telephone identifier. W... | 09/16/2010 |
| 20100202602 | Establishing a Call From a Calling Party to a Destination in a Telecommunications Network Using a Pre-Answer Service Without Charging Method for establishing a call from a calling party to a destination using a pre-answer service in a telecommunication network, whereby the telecommunication network may comprise a first switching node and a second switching node, the first and second switching nodes co... | 08/12/2010 |
| 20100189237 | SINGLE TELEPHONE NUMBER ACCESS TO MULTIPLE COMMUNICATIONS SERVICES A platform provides access to multiple telecommunications services via a single telephone number. These services may include, for example, voicemail services, facsimile messaging services, paging services, and outbound calling services. A guest caller may call the singl... | 07/29/2010 |
| 20100183134 | CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use the location information to determine an availability status of a user of... | 07/22/2010 |
| 20100174905 | Communication Between Call Controllers By Amending Call Processing Messages Call Control entities in a network communicate between themselves by amending call processing messages to include encrypted network information. As such, a call may be established whose path through the network is dependent on the paths of other calls. Information of a ... | 07/08/2010 |
| 20100171805 | DIGITAL PHOTO FRAME WITH DIAL-A-TAG FUNCTIONALITY A digital photo frame, including a memory for storing a plurality of digital photos, and tags associated with the digital photos, where a tag for a digital photo corresponds to an object appearing in the digital photo, a screen for displaying the digital photos, an inte... | 07/08/2010 |
| 20100166165 | SYSTEM AND METHOD FOR REAL-TIME, PERSONALIZED, DYNAMIC, INTERACTIVE VOICE SERVICES FOR ENTERTAINMENT-RELATED INFORMATION A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services relating to subscriber entertainment, including information derived from on-line analytical processing (OLAP) systems. More specifically, the invention rela... | 07/01/2010 |
| 20100158229 | METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING INTER-CARRIER IP-BASED CONNECTIONS USING A COMMON TELEPHONE NUMBER MAPPING ARCHITECTURE A system includes a network entry point configured to receive and process internet protocol (IP) based connection requests originating from outside the communications network, and a telephone number mapping (ENUM) database configured to store a uniform resource identifi... | 06/24/2010 |
| 20100135474 | SYSTEM AND METHOD FOR PROVIDING TELEPHONE ASSIGNMENT INFORMATION TO TELEPHONE SERVICE TECHNICIANS A system and method for telephone service technicians to retrieve telephone line assignment information, including receiving a telephone call from a telephone service technician. A telephone number assigned to a customer of a communications carrier may be received, wher... | 06/03/2010 |
| 20100131358 | INFORMATION MANAGEMENT METHOD, INFORMATION MANAGEMENT DEVICE, INFORMATION MANAGEMENT PROGRAM, AND CALL RECEIVING DEVICE An information management method is for managing identification information that is explicitly or implicitly provided in a web page and that is for identifying a call receiver. The information management method includes changing the status of the identification informat... | 05/27/2010 |
| 20100119049 | METHOD AND SYSTEM FOR CONFIGURING INFORMATION REGARDING PROCESSING OF CALLS INVOLVING A PARTY A method implemented by a network entity. The method comprises identifying a previously-originated call involving a party. The method also comprises receiving information regarding processing of a potential future call related to the previously-originated call. The meth... | 05/13/2010 |
| 20100100479 | Systems and Methods for Transaction and Information Management Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled en... | 04/22/2010 |
| 20100091967 | MANAGEMENT OF CONTACT LISTS During communications sessions between an agent in a call center and a customer, it is often desirable that a secondary agent is consulted, the secondary agent perhaps more suited to the particular needs of the customer. It is preferred that the original agent is presen... | 04/15/2010 |
| 20100074420 | PHONE CALL MANAGEMENT A method of operating a phone is provided and includes receiving input to set a phone in a do-not disturb mode and to set a time period during which the do-not-disturb mode is activated and setting the phone accordingly, upon reception of an incoming call from a caller ... | 03/25/2010 |
