Class 379/135 - With hardcopy record generation (e.g., ticket printing)

Subclass of Class 379 - Telephonic communications
Definition: Subject matter which produces a permanent record showing
No. of patents: 31
Last issue date: 09/09/2008

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Number	Title	Issue Date
7424104	Call detail record for internet call waiting A method, and a device are disclosed for logging management information during a call completion process in an Internet call-waiting environment The logging of information is performed by an ICW application server (4) that is connected to an ICW web server (	09/09/2008
7366292	Call management reports The present invention relates to a service for providing call reports to a subscriber related to non-answered calls for calls attempted between at least two parties. Using telecommunications switch triggers, call status related to answered, busy, and unanswered call...	04/29/2008
7145905	Call queuing service termination Call queuing is implemented in a telecommunications advanced intelligent network. A determination is made that the call has been queued for a determined amount of time. The caller is requested to perform an action to remain in a queue. If the caller does not perform...	12/05/2006
7120239	System and method for providing no answer detail service for telephone calls that are not completed Call detail service is provided using a trigger that only activates after the disposition of a telephone call is known, for example, a T-Busy and/or a T_NoAnswer. When a telephone call encounters the T-Busy or T_NoAnswer trigger a terminating central office switch a...	10/10/2006
7054431	Method and system for generating call data reports A method and system for generating customer reports based on station message detail recording (SMDR) data includes a service control point (SCP) in a public switched telecommunications network (PSTN). The service control point samples calling data from multiple serv...	05/30/2006
6973171	Technique for analyzing information assistance call patterns The invention is directed to assessing the viability of a business entity based on statistics concerning information assistance calls requesting the listing of the same. The invention is premised upon a perceived correlation between the number of calls requesting a ...	12/06/2005
6831968	Outputting of reports generated by a telephone exchange The present invention relates to processing the data produced by a telephone exchange, the transfer of the data through a transfer medium to a receiving equipment, and outputting of the processed data in the receiving equipment on a screen or paper. The data are pro...	12/14/2004
6442269	Method and apparatus for integrating business data and transaction data in a transaction processing environment A method and apparatus for integrating business data and transaction data in a transaction processing environment comprises a telephone call processing system including a call distribution device connected to several agent devices through one type of comm...	08/27/2002
6421529	Method and apparatus for the detection of a reduction in capacity of a CDMA system A computer implemented method and apparatus for determining if a wireless telecommunication system is operating at a reduced capacity is provided. The method and apparatus utilize call processing information associated with every sector/carrier within a C...	07/16/2002
6404857	Signal monitoring apparatus for analyzing communications A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device fo...	06/11/2002
6259777	Billing system and method for database-queried communications services A communications system is designed to create a sub-account AMA record for each transaction requested by a caller within a single 900-number call after an initial transaction has been processed. Such sub-account record includes the rate charged for each t...	07/10/2001
6011841	Communication service method and exchange system for notifying a terminating subscriber of an originating subscriber Whenever there is an incoming call to a terminal accommodated by a terminating exchange, the terminating exchange creates incoming-call data, which contains at least the terminating subscriber's number, the originating subscriber's number and the communic...	01/04/2000
5943406	Telephone call tracking and billing system and method A telephone call tracking and billing system and method in which a subscriber can call a central system location, enter personal identification and billing code information, and then place a desired call is provided. The call duration can be logged and st...	08/24/1999
5896445	Incoming call tracking with interactive data collection A method and system is disclosed for tracking call transaction data from incoming telephone calls, including attempted calls that have not been completed, made to individual predetermined subscribers during a defined time period. Information, including de...	04/20/1999
5715307	Integrated voice and business transaction reporting for telephone call centers An integrated voice and data business transaction detail reporting system for a telephone system (12), having a switch (14) for directing incoming telephone calls, a device (14) for generating information pertaining to voice of the incoming calls, a devic...	02/03/1998
5655089	Method for the consolidation summarization and transmission of a plurality of mailable materials Analysis has revealed that there is an undue proliferation of first-class mail being sent each month in the nature of bills, statements and similar such documents. Analysis has also revealed that this produces an unnecessary expense for postage and proces...	08/05/1997
5511117	Integrated voice and business transaction reporting for telephone call centers An integrated voice and data business transaction detail reporting system for a telephone system (12), having a switch (14) for directing incoming telephone calls, a device (14) for generating information pertaining to voice of the incoming calls, a devic...	04/23/1996
5448624	Telephone network performance monitoring method and system The present invention automatically initiates a telephone call to a given destination. At the same time, the progress of the call is monitored. The time of a ring back and voice answer received from the destination are recorded to an output file. At the e...	09/05/1995
5410589	Telephone system adapted to report to customers telephone facility traffic data A telephone system adapted to provide preselected customer traffic data to preselected customers having customer facilities. The central office switch of the central office serving the preselected customers is adapted accumulate and identify preselected c...	04/25/1995
5311580	Communication apparatus for providing a modulated analog wave A communication apparatus generates plural data representing a modulated analog wave by sequentially reading plural data representing an analog wave from a memory storing plural data, and controlling a sequence of such plural data to be read in accordance...	05/10/1994
5289371	System and method for routing data and communications A system for routing data and communications to one of a plurality of remote sites to promote reciprocal interaction among the remote sites. The system includes a central processing unit and a storage device to store a first set of data identifying a plur...	02/22/1994
5027388	Method of selecting the most cost effective cellular service plan provided by cellular telephone resellers to multi-line customers A unique cellular telephone billing system (100) processes call detail records (102) of cellular telephone calls made by users of multi-line customers to produce invoices and reports containing consolidated billing, usage and cost information for the curr...	06/25/1991
5003584	Method and apparatus for the billing of value-added communication calls A call billing method and apparatus specifies, on a call-by-call basis, the calling charges incurred by a caller during a call to a sponsor-provided value-added service. The method provides the sponsor real time access to rate tables to specify call billi...	03/26/1991
4979207	Method of processing cellular telephone call detail data for billing multi-line customers for cellular telephone services A unique cellular telephone billing system (100) processes call detail records (102) of cellular telephone calls made by users of multi-line customers to produce invoices and reports. The call detail records (301 and 302) for each user of a multi-line cus...	12/18/1990
4924488	Multiline computerized telephone monitoring system In a telephone monitoring system a number of telephone lines are simultaneously monitored by a single monitor unit which connects the respective voltage signals transmitted by the lines into input signals having a digital format to a corresponding number ...	05/08/1990
4815120	Computerized telephone monitoring system A telephone monitoring system is disclosed which enables the operator to enter comment data and sort comment data entered by the operator and numerical data received from a monitor while the monitor continues to imput information from the target line. The...	03/21/1989
4464543	Network control center call trace A telecommunication network has a plurality of tandem node switches interconnected by trunks. Each switch generates message detail records (MDR) which are transmitted by data links to a network control center. In response to complaints, an NCC operator ca...	08/07/1984
4078158	Call distributing automatic telephone installation An automatic telephone installation applicable to chronological call distributions including a plurality of inputs through junction units to a connection network formed of a switching circuit, a plurality of switching position stations, operator stations ...	03/07/1978
4072825	Hotel/motel automatic control system A microprocessor control system for monitoring and controlling a plurality of different parameters or features of a large number of like-kind entities, each characterized by such parameters or features. The control system is particularly suitable for auto...	02/07/1978
3969584	System for recording the actuation of remotely located locking devices A system for providing a record of each time any one of a plurality of remotely located locking devices is operated, as well as the number of the key used for each lock actuation. The disclosed system includes means located at each secured premises for se...	07/13/1976
3965305	Arrangement for increasing the call handling capabilities of a crosspoint tandem system In a communication switching system including a control unit for establishing connections through a switching matrix, the connections being established during a cycle of the control unit and the cycle being divided into a number of sequence states or sub-...	06/22/1976

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Class 379/135 - With hardcopy record generation (e.g., ticket printing)