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| Number | Title | Issue Date |
| 8184787 | System and method for generating a personalized bill using a personal address book A system and method is disclosed for creating a personalized phone bill populated with names from a subscriber's personal address book on the subscriber's device. A billing application receives a request to generate a phone bill for a subscriber, and obtains usage d... | 05/22/2012 |
| 7466808 | Network support for call record privacy Embodiments of the method and system provide for network support for call record privacy in a telecommunication system. The method in an embodiment may have the steps of: checking for a subscription to the call record privacy feature by a subscriber; checking if the... | 12/16/2008 |
| 7289624 | Managing use of experts by callers waiting in a hold queue A method, system, and program for managing use of experts by callers waiting within a hold queue are provided. First, a call on hold in a hold queue is transferred to an expert system responsive to a request by the caller to speak with an expert. Then, responsive to... | 10/30/2007 |
| 7263180 | Telecommunication services reporting system A system and method for processing a plurality of call detail records (CDRs) each indicative of a call transaction on a telecommunications network. The method includes receiving the plurality of CDRs at a first controller, wherein each of the CDRs include a data str... | 08/28/2007 |
| 7260195 | Call management service A system and method that enables a telecommunications consumer to define groups to be included in a monthly bill, and then periodically generate a bill in accordance with the consumer's specifications. In one embodiment, the invention includes a plurality of portabl... | 08/21/2007 |
| 7215759 | Hold queue wait estimations A method, system, and program for estimating hold queue wait times are provided. Call times are individually estimated for multiple calls within a call center. In particular, call times may be estimated according to representative profiles, caller profiles, and curr... | 05/08/2007 |
| 7190772 | Methods and systems for automatically and accurately generating call detail records for calls associated with ported subscribers Methods and systems for generating accurate call detail records in networks that utilize number portability are disclosed. A number portability reconciliation (NPR) monitoring system receives signaling messages relating to different calls or transactions. The signal... | 03/13/2007 |
| 7151824 | Billing data interface for conferencing customers A billing data interface provides billing data to customers in an accurate and efficient manner. Billing data is processed to preserve client billing information and to meet a customer's individual data requirements. The billing data may be presented in such a way t... | 12/19/2006 |
| 7149292 | System and method for creating a billing record with a called party's name A method and system are provided for creating a billing record with a called party's name. Providing the called party's name on the billing record facilitates the calling party's review of the billing record by reducing the amount of time and effort needed to determ... | 12/12/2006 |
| 7139390 | Promoting use of experts to callers waiting in a hold queue A method, system, and program for promoting use of experts to callers waiting within a hold queue are provided. First, use of experts by callers waiting in a hold queue is promoted by offering callers an incentive to speak to an expert while waiting to speak with an... | 11/21/2006 |
| 7113576 | Method for correcting call detail record files A method for preprocessing transaction records indicative of subscriber activity on a telecommunication network for subsequent downstream processing is provided. The method includes receiving a file including a plurality of transaction records each having a pluralit... | 09/26/2006 |
| 7088806 | Apparatus and method to identify inter-MTA calls Methods and apparatus for determining whether a phone call is an inter-MTA or an intra-MTA call. Call detail records are retrieved that describe the call. An originating MTA is determined using the originating NPA/NXX, while the terminating MTA is determined using t... | 08/08/2006 |
| 7088805 | Method for polling a call log A method for remotely polling and accessing the contents of calls logs across a telephone network is disclosed. The call logs contain information about all of the phone calls placed across the telephone network and are stored in network accessible databases that are... | 08/08/2006 |
| 7085360 | System and method for auditing billing records in a telecommunications system A system and method for auditing billing records in a telecommunications system. The method retrieves first data records from an origination device and second data records from a billing generation device; retrieves billing records from a billing device; compares th... | 08/01/2006 |
| 7068996 | Banded billing system for telecommunication service A banded billing system for telecommunication service is disclosed. A carrier's billing system maintains in data storage a banded-pricing schedule that divides a continuum of minutes of use into a series of contiguous, mutually-exclusive minute-ranges and that speci... | 06/27/2006 |
| 7062024 | Telecommunication services reporting system A system and method for processing a plurality of call detail records (CDR) each indicative of a call transaction on a telecommunications network. The method includes receiving the plurality of CDRs at a first controller, wherein each of the CDRs include a data stru... | 06/13/2006 |
| 7046988 | Method and apparatus for partitioning billing charges for calls handled by a wireless subscriber unit A wireless subscriber unit (200) determines (502) a billing mode applicable to a portion of a call, and generates (508, 518) partitioning information for the portion of the call, corresponding to the billing mode. The wireless subscriber unit an... | 05/16/2006 |
| 7043227 | Data conversion in telecommunication systems A method and system for receiving data from a telecommunication service provider. Validation rules for analyzing data items in a first format and population rules for converting the data items into a second format are specified. A set of data items in the first form... | 05/09/2006 |
| 7042992 | Systems and methods for account establishment and transaction management using interrupt messaging Disclosed are systems and methods which provide techniques providing account setup, management and transaction authorization determinations in real-time using transaction interrupt messaging. Embodiments preferably take into consideration the quality of one or more ... | 05/09/2006 |
| 7010104 | Pre-biller capability in enhanced charging collection function (CCF) applications This invention relates to a method and apparatus for charging and billing of Circuit Switch, Packet Switch, and IP Multimedia Subsystems in third generation telecommunication systems. The charges for a call are computed by a rating engine, a software system comprisi... | 03/07/2006 |
| 6996227 | Systems and methods for storing information associated with a subscriber A method to store information in an address book (122) is provided. The method includes the steps of creating a record for each call placed by a subscriber, each record including one or more telephone numbers (404), determining if the telephone number(... | 02/07/2006 |
| 6980631 | System and method for reporting calls A system and method is provided for reporting calls. The system first receives call transaction data from a telephone company. The system verifies the validity of the data before proceeding with processing the data. Next the data is geocoded so that the calls can be... | 12/27/2005 |
| 6970542 | Methods and systems for identifying calls connected without answer supervision and for automatically generating billing information for the calls Methods and systems for identifying calls connected without answer supervision and for automatically generating billing information for these calls are disclosed. A monitoring device copies signaling messages associated with calls. The signaling messages are correla... | 11/29/2005 |
| 6956850 | Call record management for high capacity switched virtual circuits A resource management strategy for a network controller device such as an SVC (Switched Virtual Circuit) controller that interprets and processes call messages transported in a connection-oriented network by means of high-capacity switching devices. The call record ... | 10/18/2005 |
| 6925160 | System and method for managing cellular telephone accounts A computer implemented system and method of allocating costs of wireless telephone usage. Billing and usage information is received from at least one wireless telephone service provider related to calls made and received by a plurality of wireless telephone service ... | 08/02/2005 |
| 6876731 | System and method for managing CDR information A call detail record (CDR) management tool is used to calculate statistics using data in one or more CDRs, view data in one or more CDRs and extract one or more CDRs. The CDRs are generated by a switch and stored in a raw binary format. The raw CDRs are converted fr... | 04/05/2005 |
| 6868147 | System and method for creating a billing record with a called party's name A method and system are provided for creating a billing record with a called party's name. Providing the called party's name on the billing record facilitates the calling party's review of the billing record by reducing the amount of time and effort needed to determ... | 03/15/2005 |
| 6798871 | Method for correcting call detail record files A method for preprocessing transaction records indicative of subscriber activity on a telecommunication network for subsequent downstream processing is provided. The method includes receiving a file including a plurality of transaction records each having a pluralit... | 09/28/2004 |
| 6754320 | Process, exchange, charge computer, charge billing computer and program modules for the processing of charge data for telecommunications services The present invention relates to a process, an exchange (SW1), a charge computer (BS1), a charge billing computer (BC) and a program module in each case for an exchange (SW1), for a charge computer (BS1) and for a charge billing computer ... | 06/22/2004 |
| 6751296 | System and method for creating a transaction usage record A method of creating a transaction usage record is provided. An input signal is received. A transaction usage record is created in response to the input signal. An event jacket is created. The event jacket is associated with the transaction usage record. A request t... | 06/15/2004 |
| 6731730 | Method and system for creating combined call detail records databases (CDR) in management systems of communication networks A method and a system for building a Combined Call Detail Records data base (Combined CDR) in a management system of a telecommunications network, by collecting one or more call related events (real time Pre-CDRs) from the network with respect to a particular call b... | 05/04/2004 |
| 6658099 | System and method for processing call detail records A system and method for partitioning call detail records (CDRs) is disclosed. CDRs are grouped and routed based on one or more digits of the billable telephone number or the billable mobile identification number (MIN). In a preferred embodiment of the pre... | 12/02/2003 |
| 6459779 | System and method for creating a billing record with a called party's name A method and system are provided for creating a billing record with a called party's name. Providing the called party's name on the billing record facilitates the calling party's review of the billing record by reducing the amount of time and effort neede... | 10/01/2002 |
| 6421433 | Interactive voice personal and live connection telephone messaging system In existing "voice personal" ads, users are not charged for "browsing" the voice mail messages on the system. Consequently, a large percentage of users of the telephone lines required for such a system are using the system free of charge by merely browsin... | 07/16/2002 |
| 6396913 | System and method for processing call detail records A system and method for partitioning call detail records (CDRs) is disclosed. CDRs are grouped and routed based on one or more digits of the billable telephone number or the billable mobile identification number (MIN). In a preferred embodiment of the pre... | 05/28/2002 |
| 5937044 | System and method for alternate billing arrangement during a telephone call A system and method for effecting alternate billing arrangements after a call from a calling party to a called party has been completed. Signaling information identifying an alternate billing request from a called party is first captured. The alternate bi... | 08/10/1999 |
| 5872833 | Telephone transaction processing as a part of a call transport A telephone transaction processing system is disclosed, Processing of telephone transactions, such as credit card transactions, financial account debiting, or information collection, is facilitated by an agent that may be integrated into the transport of ... | 02/16/1999 |
| 5854833 | Processing using DEF records A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, a... | 12/29/1998 |
| 5822411 | Telecommunications charging During a telephone or other connection an exchange stores information about charges to be made for that connection. To provide flexible charging the exchange responds to a charge variation request signal to transmit to a party by whom a proposed charge is... | 10/13/1998 |
| 5748711 | Telephone transaction processing as a part of call transport A telephone transaction processing system is disclosed. Processing of telephone transactions, such as credit card transactions, financial account debiting, or information collection, is facilitated by an agent that may be integrated into the transport of ... | 05/05/1998 |
