Did You Know...
...that the Slinky toy was the result of a failed attempt by engineer Richard James to produce an antivibration device for ship instruments? His goal was to develop a spring that would instantaneously counterbalance the wave motion that rocks a ship at sea. Instead, he developed the Slinky.
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| Number | Title | Issue Date |
| 7295844 | System and method for routing communications based on wireless communication link quality A method for routing communications at a mobile station includes determining, at a mobile station, one or more routing metrics that are associated with each of a number of communication paths that couple the mobile station and a destination device. At least one of t... | 11/13/2007 |
| 7181442 | Method and apparatus for discovery of dynamic network services A framework of a service directory that can handle service records changing rapidly is provided by using a content-based routing network. A directory node for providing the service directory is called a data resolver. The data resolver listens for service advertisem... | 02/20/2007 |
| 7146186 | System and method for re-routing communications based on wireless communication link quality A method for re-routing communications based on link quality includes establishing a first wireless communication link with a mobile station. The first wireless communication link is included in a first communication path used for communications between the mobile s... | 12/05/2006 |
| 7085362 | System for managing telecommunications The invention includes a system for processing telecommunications signaling. Signaling for a call is received into a signaling processor. The signaling processor processes the call and generates new signaling incorporating the processing. The new signaling is transf... | 08/01/2006 |
| 7072454 | Methods and systems for billing and routing local toll-free calls A system routes local toll-free calls dialed to a toll-free number via local switches and network onto interconnecting local providers with local access settlement rates, thereby allowing a local rather than toll cost structure. The system operates with existing a s... | 07/04/2006 |
| 7016355 | Determination of the propagation delay in a packet switched network A method of determining the propagation delay over a packet switched network intented to provide a segment of a telephone circuit. In response to a request for a telephone circuit between two subscribers, a packet containing an echo request message is transmitted ov... | 03/21/2006 |
| 6980791 | Charging control of telecommunication network subscriber A method and arrangement for charging a telecommunication network subscriber by means of an intelligent network (IN), the arrangement comprising at least one IN service switching point (102) and at least one IN service control point (104) and being arr... | 12/27/2005 |
| 6975711 | Method and system for forecasting telephony traffic trends using local number portability databases A method and system for forecasting telephony traffic trends on a network of a given service provider includes storing local number portability (LNP) record portions in a LNP database. Each LNP record portion contains information regarding a corresponding telephone ... | 12/13/2005 |
| 6961573 | System and method for routing communications based on wireless communication link quality A method for routing communications at a mobile station includes determining, at a mobile station, one or more routing metrics that are associated with each of a number of communication paths that couple the mobile station and a destination device. At least one of t... | 11/01/2005 |
| 6931008 | Broadband telecommunications system The invention is a system for providing virtual connections through an ATM interworking multiplexer on a call-by-call basis. A signaling processor receives signaling for a call and selects the virtual connection for the call. The signaling processor generates contro... | 08/16/2005 |
| 6636589 | Cascade accounting of connection-oriented communication sessions in a telecommunication system A connection-oriented telecommunication system (SYS) comprises a first network (A), at least one transit network (B, C) and a second network (D). The exchanges (EX, N10,N20, N30, N40) of the net works each comprise a plurality of incoming communication re... | 10/21/2003 |
| 6633640 | Methods and apparatus for analysis of load-balanced multi-site call processing systems A multi-site call processing system includes multiple distributed call center sites, and utilizes a load balancing process to distribute calls among the sites for handling by agents. The system generates a multi-site performance score characterizing the p... | 10/14/2003 |
| 6526135 | Automated competitive business call distribution (ACBCD) system The ACBCD distributes calls for business service in a given business category to competing businesses on the basis of proportionate shares allocated to the individual competitors, all without ongoing manual intervention in the allocation process. The dist... | 02/25/2003 |
| 6466648 | Repetitive call control method, switch using the method, and recording medium storing repetitive call control program A switch includes a repetitive call detection unit which detects a repetitive call which occupies channels in an identical channel group. A release unit releases the channels occupied by the repetitive call when the repetitive call is detected. A restrict... | 10/15/2002 |
| 6301342 | Method relating to telephone communications including the transmission of advertising messages A method relating to telecommunications in which the telephone of a first subscriber is connected to the telephone of a second subscriber via a standard telephone network and the call is billed to a third subscriber. The first subscriber first dials a sub... | 10/09/2001 |
| 6208721 | Method and apparatus for identifying telephone callers who have been unsuccessful in reaching a called destination A system identifies calling parties who are unable to successfully complete calls to a called party. Call attempt failure records are retrieved from a local exchange carrier that services the calling parties, from a local exchange carrier that services th... | 03/27/2001 |
| 5933480 | Method for billing and controlling fraud in providing pay information services A group conferencing arrangement for a counseling service permits the simultaneous connection of two or more service representatives to a call-in caller, i.e. without the need for one service representative to add-on the second service representative conf... | 08/03/1999 |
| 5930344 | Method and apparatus for tracing a specific communication A method and apparatus using information stored in a communications switch to trace a specific communication in a network, including an in-progress communication. A search request with a set of search criteria is sent to a communications switch that route... | 07/27/1999 |
| 5911134 | Method for planning, scheduling and managing personnel A method for planning, scheduling and managing personnel in an environment in which there is a varying workload by time of day and by day of week to be staffed with a team having a variable number of servers. The method begins by organizing the team of se... | 06/08/1999 |
| 5867565 | Intelligent network having service control node and service switching node for achieving traffic data collection processing A communication network having intelligent network functions which collects traffic data for call services without requiring alteration of or addition to programs in all of the service switching nodes in the communication network even if a new call servic... | 02/02/1999 |
| 5825769 | System and method therefor of viewing in real time call traffic of a telecommunications network In a telecommunications network, to provide both statistical reporting functions and reporting on a call by call detail basis, a "TRAFFICVIEW" Server (TVS) system is incorporated with a MCI Traffic Statistics (MTS) system. The TVS is responsive to instruc... | 10/20/1998 |
| 5815565 | Service evaluation system and method for a telephonic switch A service evaluator system and method for evaluating, based on DNIS numbers, incoming telephone calls routed through a telephonic switch, such as an automatic call distributor (ACD) 100 is provided. Supervisory personnel select one or more dialed number i... | 09/29/1998 |
| 5805686 | Telephone fraud detection system A fraud detection system is disclosed for telephone PBX calls. The system includes a fraud data server for buffering the call detail records relating to inbound 800 number calls and outbound international calls. A threshold manager is connected at its inp... | 09/08/1998 |
| 5768352 | Generalized statistics engine for telephone network Data incorporated in call detail records (CDR), obtained from network switches, are subjected to processing by a statistics engine which maintains separate counts for CDR events relating to certain calls, such as 800 number and 900 number calls. Such even... | 06/16/1998 |
| 5742667 | Notification of toll free call charging status A caller who calls an 800 number is given an audible or visual indication that the call will not incur any charges for services provided on that call by the called party. If such charges will be incurred the caller is warned and may terminate or continue ... | 04/21/1998 |
| 5734709 | System for customer configuration of call routing in a telecommunications network In a telecommunications network operable for routing calls such as 800 calls, to a plurality of customer destinations, a system allows the customer to configure the routing of calls by entering selected call routing criteria such as a call-routing map ass... | 03/31/1998 |
| 5687223 | Method for acquiring statistics in a telephone network employing flexibly changeable rules Data incorporated in call detail records (CDR), obtained from network switches, are subjected to processing by a statistics engine which maintains separate counts for CDR events relating to certain calls, such as 800 number and 900 number calls. Such even... | 11/11/1997 |
| 5606601 | Centralizing storage and verification element for telephone network A telephone network has elements that generate application data field (ADF) requests to data access points, requesting routing information for telephone calls. The data access points respond with application data field (ADF) records. A request and respond... | 02/25/1997 |
| 5606600 | Generalized statistics engine for telephone network employing a network information concentrator Data incorporated in call detail records (CDR), obtained from network switches, are subjected to processing by a statistics engine which maintains separate counts for CDR events relating to certain calls, such as 800 number and 900 number calls. Such even... | 02/25/1997 |
| 5555295 | Service and information management system for a telecommunications network A system for service control and operations for a telecommunications network. In particular, an architecture and method for a service control and operations element system. The system communicates with a plurality of interconnected telecommunications netw... | 09/10/1996 |
| 5537611 | Network management of special service calls In a telecommunication network, a DATA ACCESS POINT (DAP) database is used to route traffic between originating calling stations and terminating called stations for special service processing calls. The traffic or routing data are collected and converted ... | 07/16/1996 |
| 5528678 | Revertive calling automatic call distributor A cooperative network/premises-based automatic call distributor system and method is provided which minimizes networking costs associated with distributing calls to telemarketing agents in multiple locations, minimizes delays in providing desired services... | 06/18/1996 |
| 5448634 | Method and apparatus for data transfer and circuit setting for communication network system A method of and apparatus for controlling a data transfer by a transfer deliverer node from a terminal equipment belonging to the transfer deliverer node to another node, in a network system having a plurality of nodes connected to a public switched netwo... | 09/05/1995 |
| 5410589 | Telephone system adapted to report to customers telephone facility traffic data A telephone system adapted to provide preselected customer traffic data to preselected customers having customer facilities. The central office switch of the central office serving the preselected customers is adapted accumulate and identify preselected c... | 04/25/1995 |
| 5291550 | Dynamic network call distributor This invention relates to a method of distributing calls among a plurality of destinations of a customer. The calls are distributed according to a customer specified policy to maximize revenue or profit, to minimize waiting time or to minimize probability... | 03/01/1994 |
| 5164983 | Telemarketing complex performance management system A telemarketing complex is managed by a system that compiles and processes traffic analysis data obtained from customer premises-based information sources as well as public switched telecommunications network-based information sources, such that service l... | 11/17/1992 |
| 4989233 | Systems for capturing telephonic mass responses Recipients of a promotion broadcast over an essentially one-way mass medium are prompted to respond thereto through their telephone sets having different subscriber telephone numbers, and the task of handling the resulting mass response is divided into a ... | 01/29/1991 |
| 4989234 | Systems for capturing telephonic mass responses Recipients of a promotion broadcast over an essentially one-way medium are prompted to respond thereto through their telephone sets having different subscriber telephone numbers, and the task of handling the resulting mass response is divided into a call ... | 01/29/1991 |
| 4987587 | Method and apparatus for providing 800 number service Apparatus and method for providing an on-site 800 number customer-made determination of a further action to be taken in response to a caller dialing an 800 number associated with the 800 number customer. A system 10 includes apparatus for receiving from a... | 01/22/1991 |
| 4348554 | Method of providing virtual private network telephone service A method is disclosed for providing private network types of telephone services via the public switched network without having it provide private hardware facilities. The method is described with respect to a telephone system comprising plural telephone s... | 09/07/1982 |
