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The Quarterly Review ; March edition, 1825
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| Number | Title | Issue Date |
| 8108725 | History-based conflict resolution Processes in a cluster maintain a historical record of problem events as those events occur in the cluster. The record may describe (a) attributes of each event and (b) the resolution action that was performed to resolve each event. Whenever a new event occurs, a pr... | 01/31/2012 |
| 8099628 | Software problem identification tool A method for identifying a problem in a software application is presented. The method may include enabling a user to define at least one usage scenario for a software application. The software application may be executed on a reference computer system according to t... | 01/17/2012 |
| 8086899 | Diagnosis of problem causes using factorization Technology is described for diagnosing problem causes in complex environments by using factorization of a plurality of features. An embodiment can include the operation of identifying a plurality of entities having entity weighting parameters. The entities may be co... | 12/27/2011 |
| 8078916 | Testing measurements An arbiter facility is provided that operates to control the flow of processes that form a test script. The control of the processes that are performed are based on explicit rules or conditions. The rules implemented by the arbiter facility result in different proce... | 12/13/2011 |
| 8078914 | Open error-handling system The embodiments disclosed herein extend to methods, systems, and computer program products for error resolution in a computing system that includes a health module. The health module monitors components of the system for runtime errors and provides error resolution ... | 12/13/2011 |
| 8078913 | Automated identification of performance crisis Methods for automatically identifying and classifying a crisis state occurring in a system having a plurality of computer resources. Signals are received from a device that collects the signals from each computer resource in the system. For each epoch, an epoch fing... | 12/13/2011 |
| 8069370 | Fault identification of multi-host complex systems with timesliding window analysis in a time series A method and apparatus is provided for determining the most probable cause of a problem observed in a complex multi-host system. The approach relies on a probabilistic model to represent causes and effects in a complex computing system. However, complex systems incl... | 11/29/2011 |
| 8065568 | Communication network failure detection system, and communication network failure detection method and failure detection program The system for detecting a failure on a communication network according to an objective basis by analyzing an alarm log output by a management server of the communication network and evaluating a degree of abnormality of the communication network tracing back to a m... | 11/22/2011 |
| 8060782 | Root cause problem identification through event correlation Correlating activity events to identify a root cause of a process failure. Activity event data is received from a process executing on a computing device. The activity event data corresponds to a plurality of activity events. Each of the activity events has a correl... | 11/15/2011 |
| 8055935 | Dynamic adaptation in web service composition and execution Dynamic adaptation is provided within web service composition and execution. Within a logical composition stage, a set of abstract workflows for a web service is selected from a number of generated abstract workflows. Within a physical composition stage, a set of ex... | 11/08/2011 |
| 8055944 | Customization and reuse of logged agent activity during remote take over help session An apparatus and a method is provided for verifying the setup of a current computer in need of repair, parsing and updating a previously created activity log file to provide usable steps that refer to the appropriate configuration settings for the computer being rep... | 11/08/2011 |
| 8055945 | Systems, methods and computer program products for remote error resolution reporting A method for reporting error resolution information according to one embodiment includes identifying an error; tracking information output to a user when attempting to resolve the error; and sending error resolution data to a remote system, the error resolution data... | 11/08/2011 |
| 8051330 | Fault location in telecommunications networks using bayesian networks A method for locating a fault in a communication network, includes receiving status information relating to alarms, events, polled statuses or test results in the communication network; and locating the fault based on the received status information, wherein locatin... | 11/01/2011 |
| 8046637 | Telemetry data filtering through sequential analysis One embodiment provides a system that analyzes telemetry data from a computer system. During operation, the system periodically obtains the telemetry data from the computer system. Next, the system preprocesses the telemetry data using a sequential-analysis techniqu... | 10/25/2011 |
| 8041996 | Method and apparatus for time-based event correlation A method and apparatus for fault analysis and fault isolation in a system of networked processors by using a central event correlation function and logical fault signature to provide for fault isolation of failed processing elements is presented. This central event ... | 10/18/2011 |
| 8028197 | Problem ticket cause allocation Systems and methods are provided for problem ticket resolution. A resolution component allocates a cause for each problem ticket, assigned by resolution teams to root cause clusters, to systems based on historical records that identify one of multiple historical sys... | 09/27/2011 |
| 8028196 | Predictive diagnostics and fault management The present application discloses a preventative, diagnostic maintenance system designed for gaming systems. Sensor and software monitor, accumulate, store and share information for efficient maintenance of the gaming systems. Diagnostic and prognostic tests are run... | 09/27/2011 |
| 8024611 | Automated learning of failure recovery policies Described is automated learning of failure recovery policies based upon existing information regarding previous policies and actions. A learning mechanism automatically constructs a new policy for controlling a recovery process, based upon collected observable inter... | 09/20/2011 |
| 8024617 | Method and apparatus for cause analysis involving configuration changes A technique determines which configuration change(s) caused an application invocation failure of a computer application without the need for a knowledge database. To determine which configuration change is the most likely cause, the cause analysis program (121 | 09/20/2011 |
| 8024610 | Diagnosing intermittent faults A method and system for diagnosing any combination of persistent and intermittent faults. The behavior of a system under test is obtained by measuring or probing the system at a particular location(s). The predicted behavior of a modeled system corresponding to the ... | 09/20/2011 |
| 8020045 | Root cause analysis method, apparatus, and program for IT apparatuses from which event information is not obtained In the system management server, an information processing apparatus that is an event-information acquisition target is registered as a monitored apparatus in configuration information; event information that complies with a rule stored in advance is identified from... | 09/13/2011 |
| 8010840 | Generation of problem tickets for a computer system A computer system and program product for managing events. Program instructions, respond to notification of an event, by determining if a problem ticket can be automatically generated for the event. If so, the program instructions make a request to generate the prob... | 08/30/2011 |
| 8010842 | Intelligent mobile device management client Embodiments of an intelligent agent for an OMA DM enabled mobile client device are described. The intelligent agent includes modules for storing management property values in one or more nodes of an OMA DM management tree of the mobile client device. At least some o... | 08/30/2011 |
| 8010841 | Diagnosis apparatus, diagnosis method, and storage medium A diagnosis apparatus is disclosed that is able to promote productivity of a diagnosis of the target program which may be for an image forming apparatus such as a printer, a copier, or a fax. The diagnosis apparatus uses a diagnosis program which acquires log inform... | 08/30/2011 |
| 8006134 | Method for analyzing fault caused in virtualized environment, and management server To enable easy and quick identification of the location of a fault in a virtualized environment, a physical server 20 is communicatively connected with a management server 10 accumulating and storing a first event history of a history of events having ... | 08/23/2011 |
| 8001423 | Prognostic diagnostic capability tracking system A universal on-board system is provided for automatic fault detection and on-the-spot repair instructions that includes a module adapted to be coupled to a wide variety of platforms and Line Replaceable Units. ... | 08/16/2011 |
| 7996719 | Expressing fault correlation constraints Methods, systems, and computer-readable media for expressing fault correlation constrains to a developer of a service application are provided. Initially, the fault correlation constraints are identified by inspecting an architecture of resources comprising a data c... | 08/09/2011 |
| 7992040 | Root cause analysis by correlating symptoms with asynchronous changes An indication of a problem in at least one component of a computing system is obtained. A relevant change set associated with a directed dependency graph is analyzed. The computing system is configured to proactively overcome a root cause of the problem. The relevan... | 08/02/2011 |
| 7987388 | Backplane There is described a backplane with connections for connecting functional units. The backplane has hardware resources to handle software tasks, wherein the hardware resources are redundantly implemented or comprise essentially identical hardware modules, and wherein... | 07/26/2011 |
| 7979744 | Fault model and rule based fault management apparatus in home network and method thereof Provided are a fault model and rule based fault management apparatus and method for a home network. The fault management apparatus includes: a plurality of fault generation unit formed in a multilevel structure and generating fault notification when a fault is gener... | 07/12/2011 |
| 7966522 | System and method for automatically uploading analysis data for customer support The invention enhances automatic incident control, problem control, and problem prevention using information provided by the analysis or analysis data. The burden on the part of both users and providers to resolve problems is reduced by using a method of automatic a... | 06/21/2011 |
| 7962790 | Inference-based home network error handling system and method Provided is an inference-based home network error handling system and method capable of recognizing an error which occurs in a home network environment including a plurality of devices and services that are connected and executed, handling the error on the basis of ... | 06/14/2011 |
| 7962789 | Method and apparatus for automated testing of a utility computing system An apparatus is disclosed for testing a utility computing system having a plurality of hardware and/or software planes. The apparatus comprises a plurality of administration units, each administration unit being arranged to carry out test operations on a utility com... | 06/14/2011 |
| 7962791 | Apparatus, system, and method for automated error determination propagation An apparatus, system, and method are disclosed for automated data determination propagation. A data package source collects data and compiles the data into data packages. A local data package prioritization module determines a prioritized order of the data packages ... | 06/14/2011 |
| 7941701 | Fuzzy classification approach to fault pattern matching A method and apparatus are provided for diagnosing faults in a monitored system. Estimates of parameter data are generated from the system with reference parameter data characteristic of known behavior of the system. The generated estimates of the parameter data are... | 05/10/2011 |
| 7937679 | Method for performing failure mode and effects analysis of an integrated circuit and computer program product therefor A method for performing failure mode and effects analysis (FMEA) on integrated circuits including preparing a FMEA database of an integrated circuit under design and computing FMEA results from the FMEA database. Information is automatically extracted from an integr... | 05/03/2011 |
| 7934126 | Resolution of computer operations problems using fault trend analysis A set of fault records representing faults previously detected in an enterprise computer system is received and analyzed. The analysis comprises a variety of analytical operations and results in a report provided to a user, the report particularly including a set of... | 04/26/2011 |
| 7904753 | Method and system to eliminate disruptions in enterprises A method is implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions. The programming instructions are operable to receive disruption data for an enterprise and d... | 03/08/2011 |
| 7900089 | Method for creating error tolerant and adaptive graphical user interface test automation A method, apparatus and computer-usable medium for the improved automated testing of a software application's graphical user interface (GUI) through implementation of a recording agent that allows the GUI interactions of one or more human software testers to be capt... | 03/01/2011 |
| 7890802 | System and method for automated and assisted resolution of IT incidents A computer implemented method for assisted and automated resolving of Information Technology (IT) incidents is provided. The method facilitates one or more users to define repair workflows to resolve the IT incidents. The defined repair workflows are stored in a flo... | 02/15/2011 |
