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| Number | Title | Issue Date |
| 6697460 | Adaptive voice recognition menu method and system A method and system for automated speech-enabled responses to caller requests for information prompts caller requests for information from a menu that lists options based upon the frequency of requests for information and for automated collection and upda... | 02/24/2004 |
| 6031903 | Method for expediting access to services on a switched communications network A method for providing access to services during communication between subscribers over a communication path on a switched communication network is provided. In a first step, the injection of a DTMF service request signal by a first subscriber is detected... | 02/29/2000 |
| 6016336 | Interactive voice response system with call trainable routing A voice response system that functions in a receiving telephone system and learns individual caller behavior. The voice response system stores the callers unique identifier and a menu option selected by the caller in response to a menu manuscript. For sub... | 01/18/2000 |
| 5144648 | Method and apparatus for processing pages A paging system includes a digital switch, an interface processor, and a central computer. The interface processor voice prompts a caller to input a desired function code and in response, performs the desired function or instructs the digital switch to ro... | 09/01/1992 |
| 5056132 | Switch device adapted to interface between an incoming telephone line and an internal telephone system A switch device adapted to interface an incoming telephone line and an internal telephone system comprising a telephone, a facsimile machine, and an auxiliary device such as a modem, answering machine, or another telephone. The switch device automatically... | 10/08/1991 |
| 5056086 | Apparatus for providing telephonic mass announcement service and methods for use therein Apparatus for a telephone switch, e.g. a tandem switch, for providing a telephonic mass announcement service and methods for use therein in providing passive and/or interactive announcements as well as interactive mass announcement based custom call routi... | 10/08/1991 |
| 5023868 | Automated call handling apparatus A computer connected to an ISDN switch via an ISDN digital subscriber line, has shared cell appearances with a number of telephone stations connected to the switch and on the basis of shared call appearance associated messages from the switch, controls th... | 06/11/1991 |
| 4899369 | Radio-analogue method of audio presentation and control for audiotex services A method for controlling audiotex services which is analogous to the method by which users operate conventional commercial radios is disclosed. In accordance with the inventive method, upon dialing a general audiotex telephone number, the user hears what ... | 02/06/1990 |
| 4879743 | PBX and adjunct using multi-frequency tones for communication therebetween A PBX system is responsive to an incoming call which is directed to an adjunct of the system for sending a ringing signal over a station facility to the adjunct. When the adjunct goes off-hook, the system outputs to the adjunct over the station facility m... | 11/07/1989 |
| 4611094 | Method for customer definable telephone capability A method allowing a customer to define its telephone service within flexible boundaries for calls directed to the customer. Within constraints imposed by the selected embodiment, the method reduces software development traditionally associated with the pr... | 09/09/1986 |
