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| Number | Title | Issue Date |
| 7133510 | Managing access to resources and services utilizing call information Techniques for managing access to resources utilizing call information are provided. Resources of like type can be pooled into resource groups and customers can then be sold a base amount of a resource, to be taken from the appropriate resource group, that the custo... | 11/07/2006 |
| 7133687 | Delivery of voice data from multimedia messaging service messages A sender can create and send an instant voice message that can be delivered to recipients with SMS-enabled wireless stations regardless of the other communication capabilities of the wireless stations and the network or network service providers of the recipients. T... | 11/07/2006 |
| 7133828 | Methods and apparatus for audio data analysis and data mining using speech recognition The present invention provides an audio analysis intelligence tool that provides ad-hoc search capabilities using spoken words as an organized data form. The present invention provides an SQL like interface to process and search audio data and combine it with other ... | 11/07/2006 |
| 7133505 | Method and networking architecture for implementing service voice dynamic loading on intelligent network A method and networking architecture for implementing service voice dynamic loading on an intelligent network is provided, wherein a voice file and a configuration file are scanned by a voice equipment to perform the voice dynamic loading based on voice requirement ... | 11/07/2006 |
| 7130298 | Systems and methods implementing internet screen dialing for circuit switched telephones A computer system includes an input device (210) and at least one processor (205). The processor receives (600) an electronic document that includes data representing a telephone number. The processor further receives input via the input device ... | 10/31/2006 |
| 7130390 | Audio messaging system and method A system and method by which individuals can send and receive audio messages using telephone devices and/or computer devices. Upon receiving an audio message on behalf of an intended recipient, the system accesses a user profile to determine how the intended recipie... | 10/31/2006 |
| 7130405 | Identifying a call made or received on behalf of another A system, system, and program for identifying a call made or received on behalf of another are provided. In particular, a call request for a call is detected. A context for the call is requested from a context inference service, wherein the context indicates whether... | 10/31/2006 |
| 7130800 | Third party verification system A verification system for obtaining, storing and providing access to information regarding a commitment or position of an individual or entity. In one embodiment the verification system comprises an interactive voice response system or computer program interface cap... | 10/31/2006 |
| 7127045 | Automatic answering telephone set with individual answering and method thereof The present invention relates to an individual answering method for an automatic answering telephone set which can selectively ring the telephone when a call is received by distinguishing absent users from users who are at home. A plurality of individual answering m... | 10/24/2006 |
| 7127047 | Method and apparatus for establishing and maintaining voice communication among a community of interest Apparatus is provided for establishing and maintaining communication among a community of interest, comprising a plurality of communication devices for voice communication between users of the community of interest, each of the communication devices including a disp... | 10/24/2006 |
| 7127240 | Method for selective mid-call call forwarding from mobile station A method for providing selective mid-call call forwarding from a mobile station associated with a subscriber to a wireless service provider is provided. In one embodiment, the method includes: a) receiving an incoming call, b) ringing the mobile station, c) receivin... | 10/24/2006 |
| 7127679 | Method for generating and navigating a plurality of menus using a database and a menu template Menus are created that facilitate access to data in a menu database. Preferably, the menus include a plurality of menus items laid out so as to duplicate the spatial organization of keys on a numeric keypad, such that a one-to-one relationship exists between the key... | 10/24/2006 |
| 7127043 | Secondary subscriber line override system and method A method and system of utilizing a secondary telephone line service, and in one embodiment encompasses analyzing a dialing sequence to convert from utilizing the secondary telephone line service to utilizing a primary telephone line service without the use of a manu... | 10/24/2006 |
| 7123712 | Computer telephony server with improved flexibility An improved computer telephony (CT) server which utilizes a standard message structure to communicate with applications, but may interface such applications to a variety of different telephony environments by translating the standard message structure used by such a... | 10/17/2006 |
| 7123696 | Method and apparatus for generating and distributing personalized media clips The invention has many different applications and implementations. One or more embodiments of the invention, however, are directed to a software program and/or computer hardware configured to enable users to select one or more master clips having predefined gaps, ob... | 10/17/2006 |
| 7123699 | Voice mail in a voice over IP telephone system In a voice over IP system, an IP telephone includes an LED lamp that indicates a voice message has been stored in a remote voice mail system. The IP telephone can then access that voice message. The message can also be moved from one remote site to another. ... | 10/17/2006 |
| 7120236 | Mnemonic discovery and notification method, product, and apparatus When any user request other than that of a phone number subscription request is received from a user, it may be determined whether a subscription request is offered to the user in response to the received request. When an offer is to be provided, a phone number subs... | 10/10/2006 |
| 7117159 | Method and system for dynamic control over modes of operation of voice-processing in a voice command platform A method and system for dynamically controlling a voice-processing mechanism in a voice command platform. The platform receives a specification during a voice command session with a user and responsively sets a mode of operation of the voice-processing mechanism. Th... | 10/03/2006 |
| 7117006 | Portable cellular phone system with automatic answering telephone function A portable cellular phone system with an automatic answering telephone function can perform data communication and has automatic answering telephone functions installed on both the network side and a terminal unit side. This system includes a section for transferrin... | 10/03/2006 |
| 7117158 | Systems, methods and computer program products for designing, deploying and managing interactive voice response (IVR) systems An IVR system may be designed by accepting designer inputs to generate, on a display screen, a flowchart of interconnected flowchart processing blocks and flowchart decision blocks that represent a process flow of processing steps and branches, respectively, in the ... | 10/03/2006 |
| 7116765 | Mapping an internet document to be accessed over a telephone system Methods and systems for enabling a user to create a user-defined map of an Internet document to control how text and links of the Internet document are presented to the user. A user selects and names regions of text or links of an Internet document to create a user-... | 10/03/2006 |
| 7116976 | Adaptable communication techniques for electronic devices Improved approaches for users of electronic devices to communicate with one another are disclosed. The electronic devices have audio and/or textual output capabilities. The improved approaches can enable users to communicate in different ways depending on device con... | 10/03/2006 |
| 7116770 | Communication network management A communication network and an associated network manager server according to the invention includes one or more instances of a first object type and one or more instances of a second object type. The first object type is associated with a first product of the commu... | 10/03/2006 |
| 7114158 | Programming framework including queueing network A queueing network framework for processing messages in stages in a multi-processor environment. An event source generates work packets that have information relating to the messages to be processed. The work packets are queued before processing by a plurality of ap... | 09/26/2006 |
| 7111248 | Alphanumeric information input method An alphanumeric information entry process that includes provision and use of a personal context model that correlates various examples of user context against a unique personal language model for the user. The personal language model itself along with considerable c... | 09/19/2006 |
| 7110514 | Identifying a context for a call A method, system, and program for identifying a context for a call are provided. Multiple context clues for a call are detected from a line number, a line subscriber profile, a caller profile, and other parameters associated with the call. A context for the call is ... | 09/19/2006 |
| 7106843 | Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access A method and apparatus for managing institutional telephone activity utilizing a computer-based telephony management unit to connect institutional telephones with outside telephone lines. The unit provides institutional users with fully automated, direct dial and co... | 09/12/2006 |
| 7107044 | Virtualization of hardware user-interface using a shared mailbox between two processors in a feature phone A feature phone has two processors that share a key pad for user input. The key pad is attached to a base-band processor and sends an interrupt to a user-hardware-interrupt UHI driver running on the base-band processor when the user presses a key. When a hot switch ... | 09/12/2006 |
| 7103387 | Method for displaying data for multitasking operation in mobile telecommunication terminal The present invention relates to a method for displaying data for multitasking operation in a mobile telecommunication terminal without deleting a task with a lower priority when a task with a higher priority simultaneously is operated. In other words, the inventive... | 09/05/2006 |
| 7103348 | Mobile station (MS) message selection identification system A method for identifying a message selection made at a mobile station (MS), the method including the steps of uniquely associating an inbound telephone number with a message, attaching the inbound telephone number to the message, sending the message and the attached... | 09/05/2006 |
| 7103158 | Dynamic interactive voice architecture A computer-based method implements a customized instance of a dynamic interactive voice system for a customer. The method includes configuring a call flow that incorporates multiple call flow nodes within a framework of a predetermined interactive voice response (IV... | 09/05/2006 |
| 7103165 | Profile management system including user interface for accessing and maintaining profile data of user subscribed telephony services A profile management system is provided for accessing and maintaining profile data associated with a telecommunications service subscribed to by a user. The profile data is stored on a telecommunications network which executes the telecommunications service subscrib... | 09/05/2006 |
| 7103155 | Notification of the presence of messages deposited in a voicemail server To relieve a user of a first fixed or mobile terminal from consulting messages deposited in a voicemail server, the voicemail server notifies the first terminal of the presence of a deposited message associated with the identifier of a second terminal, immediately a... | 09/05/2006 |
| 7103172 | Managing caller profiles across multiple hold queues according to authenticated caller identifiers A method, system, and program for managing caller profiles across multiple hold queues according to authenticated caller identifiers are provided. An identity of a caller of a call received at an on hold system is authenticated. The call is then placed in a hold que... | 09/05/2006 |
| 7103173 | System and method for preemptive goals based routing of contact records A method and system is provided for the preemptive goals based distribution of contact records. This method and system includes devices receiving contact records and providing customer contacts to one or more agents. Interfaced with the device is a distribution modu... | 09/05/2006 |
| 7103550 | Method of using speech recognition to initiate a wireless application protocol (WAP) session A method of initiating a data session between a wireless device and an information network over a wireless communication link includes establishing a voice session between the wireless device and a voice recognition application over the wireless communication link. ... | 09/05/2006 |
| 7099656 | Integrated calendar and phonemail system An integrated calendar-phone mail system accepts input from a workstation to a calendar or to a voice-mail program periodically updating the phone mail data with new data from the calendar and updating the calendar data with new data from the phone mail. ... | 08/29/2006 |
| 7099442 | Telephony and voice interface for voice server system management A method of administering a voice server can include, within the voice server, receiving a call from a system administrator. Call control data of the received call can be matched with a system administration application of the voice server. The system administration... | 08/29/2006 |
| 7099439 | Loop test apparatus and method Systems and methods are described for measuring the quality of telephone transmission lines. A device, such as a loop test apparatus, can be located at a customer's premises and used for remotely diagnosing telephone line impairments, especially concerning the local... | 08/29/2006 |
| 7099652 | Originating a billed transaction for an origin telephony device A method, computer program product, and program for originating a billed transaction at an origin telephony device are provided. A request to originate a billed transaction is received from an origin device. The identity of a callee answering a call originated by th... | 08/29/2006 |
