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Class 379/88.22 - Message management


Subclass of Class 379 - Telephonic communications
Definition: Audio message storage, retrieval, or synthesis system further
No. of patents: 918
Last issue date: 05/29/2012


          11            
NumberTitleIssue Date
7058584Apparatus and method for processing prescription requests using a remotely located prescription processing system
An apparatus and method are disclosed for processing phone-in prescription requests. The apparatus is in the form of a prescription processing network that includes a prescription processing system and a communication device remotely located from the prescription pr...
06/06/2006
7058163System and method for ex post facto preserving a recorded conversation
For use with an automated call placement system (ACP) having a switching service unit (SSU), a call monitoring unit capable of monitoring a selected one of lines coupled to the switching service unit and a method of making a recording of a conversation occurring on ...
06/06/2006
7054939Simultaneous visual and telephonic access to interactive information delivery
The functionality of Advanced Intelligent Network (AIN) components and Internet-based resources are integrated to provide simultaneous visual and telephonic access to an interactive information delivery system. The present invention enhances conventional Interactive...
05/30/2006
7054863System and method for originating, storing, processing and delivering message data
A system for originating, storing, processing and delivering data includes a transmission device, a server system, and a recipient connected by various networks. According to one method, the transmission device employing a simple transmit action transmits a message ...
05/30/2006
7054434System and method for common account based routing of contact records
A method and system is provided for common account based distribution of contact records. A comparison engine analyzes call record accounts to identify and tag related call records, such as call record accounts related to the same individual. A common account tag de...
05/30/2006
7054420Voice over IP telephone recording architecture
A method and system is disclosed for on-demand recording of a voice session by a telephone recording device in a telecommunication network. After establishing a voice session between the telephone recording device and at least one communication device, a user of the...
05/30/2006
7054419Answering machine detection for voice message delivery method and system
An apparatus and method for detecting an answering machine for a new voice message delivery method and system. The invention detects the presence of an existing answering machine or voicemail system of a Recipient by listening for talk-over during playback of the me...
05/30/2006
7051114System and method for integrating directory servers
A method for integrating a network application with different directory servers, each server having a different schema. The method includes providing meta-data specifying directory servers available to the application and a table mapping attributes utilized by the n...
05/23/2006
7050792Voice message notification and retrieval via mobile client devices in a communication system
Voice message notification and retrieval functionality is provided for a mobile client device in a communication system by generating push content deliverable from a server to the mobile client device over a wireless network. The push content comprises a notificatio...
05/23/2006
7050785Apparatus and method of explicit indication of call from emergency call centre
Herein are disclosed an apparatus and method of explicit indication of call from emergency call center. The method includes the steps of forming an emergency signal in relation to the mobile station terminated call; sending the emergency signal to the mobile station...
05/23/2006
7047248Data processing system and method for archiving and accessing electronic messages
A data processing system and method archive, retrieve, and store electronic messages in a communication system, such as the Internet. The data processing system and methodology convert electronic mail messages to HTML documents, or web pages to provide greater flexi...
05/16/2006
7047196System and method of voice recognition near a wireline node of a network supporting cable television and/or video delivery
A method and system of speech recognition presented by a back channel from multiple user sites within a network supporting cable television and/or video delivery is disclosed. The preferred embodiment of the invention comprises ans system and method of using a back ...
05/16/2006
7046984Method for retrieving vocabulary entries in a mobile phone
A method for retrieving vocabulary entries in a mobile phone is disclosed. The mobile phone includes a screen and a text file. The text file has a plurality of vocabulary entries. Each vocabulary entry is stored in a number of languages in the same text file. The me...
05/16/2006
7046772Method and system for call, facsimile and electronic message forwarding
A method and system are provided for forwarding telephone calls, facsimile transmissions and electronic messages to a single forwarding telephone number. The telephone calls, fax transmissions and electronic messages are first forwarded to a central forwarding repos...
05/16/2006
7046771Method and apparatus for internet protocol voice based telephony communication
A method of providing a sound file to a voice gateway for coupling the voice gateway to a receiver via a voice based telephony connection. The method includes the steps of establishing a connection to the voice gateway, dividing the sound file into smaller files wit...
05/16/2006
7046770Multimedia messaging system and method for controlling message procedures
A multimedia messaging system and method for controlling message procedures. The multimedia messaging system comprises: a database for storing data on message procedures, wherein the data on message procedures are used for defining procedures for messages of various...
05/16/2006
7043232Method and system for sending personalized outgoing voicemail/multimedia mail messages based on the caller ID
A method of sending personalized outgoing voicemail/multimedia mail messages based on the caller ID in a multimedia telecommunications network, the method including storing the subscriber's personalized outgoing voicemail and multimedia mail messages at a first netw...
05/09/2006
7042990Method for parametrizing the greeting message of a voice mailbox
A user produces (301) a vocal and/or video message on an apparatus provided with means for the recording of such a message. This message is packaged (302) in a multimedia configuration message. This configuration message also comprises an identifier of...
05/09/2006
7042989Flexible call alerting
A subscriber implements and access telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The subscriber can schedule, create, an...
05/09/2006
7039168System and method for inventory of and access to recorded announcements
A system and method for providing an inventory of and access to recorded announcement data, the method involving collecting switch data from one or more central office switches of a telecommunications network, extracting recorded announcement data from the switch da...
05/02/2006
7039589Interactive multimedia book
An interactive multimedia book provides hands-on multimedia instruction to the user in response to voiced commands. The book is implemented on a computer system and includes both text and audio/video clips. The interactive multimedia book is accessed by voiced comma...
05/02/2006
7039165System and method for personalizing an interactive voice broadcast of a voice service based on automatic number identification
A system and method for personalizing an interactive voice broadcast of a voice service, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server for receiving incoming telephone calls,...
05/02/2006
7039164Method and system for reporting events in telecommunication networks
Methods and systems are provided for reporting to subscribers, wireless network events in a plurality of formats and languages depending upon the particular subscriber group to which a wireless subscriber belongs. When a subscriber requests a call, a switching node ...
05/02/2006
7035923Presence information specifying communication preferences
The present invention provides a presence system capable of monitoring state information, communication capabilities, or a combination thereof derived from a plurality of sources over any number of disparate networks. The state information bears on the presence or a...
04/25/2006
7035807Sound on sound-annotations
A Sound on Sound-Annotations (SOS-A) system facilitates the collection, categorization, and retrieval of streams of sound. A stream of sound is captured and annotations of sound concerning the stream of sound are generated for positions of interest or relevancy. The...
04/25/2006
7035385Method and system for screening calls during voicemail messaging
The present invention relates to systems and methods for monitoring and intercepting messages to a voicemail system connected to an AIN or WIN network for screening calls incoming to a landline or wireless telephone. After a call is forwarded to voicemail system, th...
04/25/2006
7035383Apparatus and method for channel-transparent multimedia broadcast messaging
An apparatus and method are provided for addressing and broadcasting a message to recipients having both telephone network-based receiving devices and data network-based receiving devices. The apparatus includes a message router that translates the broadcast message...
04/25/2006
7035382Voice mailbox management method using short message service in voice mail system and computer-readable medium therefor
A voice mailbox management method in a voice mail system through a mutual notification function, between a user mobile telecommunications terminal and a voice mail server, using an extended short message service is provided. According to the voice mailbox management...
04/25/2006
7032030Message publishing system and method
A Message Publishing System (MPS) and method is disclosed. The MPS publishes a message, preferably on the Internet, that can be simultaneously reviewed by a mass audience. A user of the MPS sends the message to be published to the MPS. The MPS verifies that the send...
04/18/2006
7031998Systems and methods for automatically managing workflow based on optimization of job step scheduling
A system is disclosed that includes one or more “HOME”s where there is a (1) “DAD” computer and software system for human User interaction to initiate Jobs (Transcription, Translation, Data Entry, and Transaction Creation) and to utilize voice-mail through r...
04/18/2006
7031445Distributed redirect server
The present invention provides a system with a redirect functionality that removes the potential of a bottleneck inherent with a central redirect server. In a communications system according to the present invention, the central redirect server is eliminated in favo...
04/18/2006
7031440Interactive voice response systems with general-purpose blocks
Techniques for generating interactive voice response systems are provided. Multiple interconnected general-purpose blocks can be configured for a specific IVR application. Each general purpose block can include prompts and logic for receiving input. By utilizing gen...
04/18/2006
7031437Method and system for providing remote access to previously transmitted enterprise messages
In one example of the invention, a notification system is coupled to a plurality of message services including a voice mail server, an email server and an information server in an office. Messages left for a user (e.g. voice mail, email, CRM event, etc.) are deposit...
04/18/2006
7027579System and method for managing incoming telephone calls
A method for managing telephone calls including the steps of obtaining from a subscriber of a telephone line an authorization to activate a quiet time period, receiving an incoming call for a telephone number associated with the telephone line, determining whether t...
04/11/2006
7027570Communication assistance system and method
A communication assistance system is provided for providing access to information corresponding to a plurality of subscribers. The system includes a telephone switch for receiving calls from a plurality of requesters desiring access to the information corresponding ...
04/11/2006
7027569Telephone call screening system and method and caller registration system and method for use therewith
A telephone call screening system screens telephone calls placed to a subscriber based upon a preferred caller database established by the subscriber from a networked caller registry database. A caller registration system allows callers to select a private identifie...
04/11/2006
7024364System, method and computer program product for looking up business addresses and directions based on a voice dial-up session
A system, method and computer program product for determining an address of an entity based on a user location are disclosed. An utterance representative of an entity is initially received from a user. The entity associated with the utterance is then recognized usin...
04/04/2006
7024348Dialogue flow interpreter development tool
A computer software product is used to create applications for enabling a dialogue between a human and a computer. The software product provides a programming tool that insulates software developers from time-consuming, technically-challenging programming tasks by e...
04/04/2006
7023967Method and apparatus for voice mail sharing between wired and wireless telephones
A method and system for sharing voice messaging support includes a voice messaging system coupled to a wireless network and wireline network. A given mailbox in the system can be shared between telephones on multiple ones of the networks in question. Once a message ...
04/04/2006
7023966Telephonic voice message store and forward method having network address and voice authentication
Authentication of voice message recipient network addresses employs generating (102) and storing (104) a “network file” that includes “voice clips” and associated network addresses that are extracted from voice messages received across a networ...
04/04/2006
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