Did You Know...
...that the Slinky toy was the result of a failed attempt by engineer Richard James to produce an antivibration device for ship instruments? His goal was to develop a spring that would instantaneously counterbalance the wave motion that rocks a ship at sea. Instead, he developed the Slinky.
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| Number | Title | Issue Date |
| 7961865 | Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBX A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a first communication device. A call is placed to a second communication device using c... | 06/14/2011 |
| 7940912 | System and method for virtual wireless calling A system and method is provided for call routing from a wired telephone switch. A virtual number may be registered with a database of the wired telephone switch for call routing. Outgoing calls are routed from a standard telephone utilizing the virtual number. The v... | 05/10/2011 |
| 7711103 | System and method for intelligent service agent using VoIP A system for forming a communication link between a first communications device and a second communications device includes a server configured to receive a call request from the first communications device. A virtual agent operating on the server is configured to (... | 05/04/2010 |
| 7613288 | Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBX A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a first communication device. A call is placed to a second communication device using c... | 11/03/2009 |
| 7388950 | Technique for providing personalized information and communications services A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with... | 06/17/2008 |
| 7386111 | Method and apparatus for placing a long distance call based on a virtual phone number A method and apparatus for reducing the cost of long distance phone calls is disclosed. Accordingly, an originating phone network is operatively connected to a first intermediate point, and a receiving phone network is operatively connected to a second intermediate ... | 06/10/2008 |
| 7356138 | Method of operating a virtual private network A method of operating a virtual private network includes the steps of: (a) dialing a custom number; (b) receiving the custom number at a switch (20) of a first carrier; (c) routing the call to a switch (18) of a second carrier based on having received ... | 04/08/2008 |
| 7266473 | Fast microarray expression data analysis method for network exploration A method for feature selection is provided. The method includes the steps of selecting a predictor set of features, adding at least one complementary feature to the predictor set based on a quality of prediction, checking to see if all of the features of the predict... | 09/04/2007 |
| 7260200 | Enabling interruption of communications and detection of potential responses to an interruption of communications A system to enable detection of a response of a communications system to timed interruption of communications includes a computer that transmits and receives signals using at least one communication path and a device that disables the communications path based on a ... | 08/21/2007 |
| 7251242 | Distributed transmission of traffic flows in communication networks At least one queue is provided per current branch pattern in a network node. In this way, a queue can be jointly used for a plurality of distribution compartments which are imaged onto the same branch pattern in said node. Arriving packets are differentiated accordi... | 07/31/2007 |
| 7248569 | Method and system for disconnecting a terminating connection leg (leg2) for enhanced dialed services in a mobile intelligent network A method and system for disconnecting a terminating connection leg in a dialed service for a mobile subscriber in an MSC in a mobile intelligent network. Upon receipt of Int_Disconnect_Leg (Leg2) from an SCP in a DP_Analysed_Info state in a call initializatio... | 07/24/2007 |
| 7231027 | Encapsulation, compression, and encryption of PCM data A system and method to provide secure access across the untrusted public switched telephone network is described. The system and method can be initiated by a security policy defining actions to be taken based upon at least one attribute of the call. ... | 06/12/2007 |
| 7228145 | Dropped call continuation A switching system adjunct (120) monitors a call between a calling and a called party and reestablishes the call when one of the parties has been or is being dropped. The reestablishment may be effected to a same or a different phone number of the dropped par... | 06/05/2007 |
| 7207012 | System and method for mapping deployment status of high bandwidth metropolitan area networks The present invention provides a system and method for maintaining and displaying information regarding high bandwidth telecommunication cables in metropolitan areas. The present invention allows a user to select a metropolitan area for display. The user may thereaf... | 04/17/2007 |
| 7191020 | Output service provision system, virtual object management terminal, mobile object, virtual object management terminal program, mobile object program, and output service provision method This invention provides an output service provision system which is capable of allowing a user to easily receive a provided output service, providing an output service responsive to the user and flexibly coping with situational variations. Upon determining that a vi... | 03/13/2007 |
| 7190780 | Method of operating a virtual private network A method of operating a virtual private network includes the steps of: (a) dialing a custom number; (b) receiving the custom number at a switch (20) of a first carrier; (c) routing the call to a switch (18) of a second carrier based on having received ... | 03/13/2007 |
| 7158623 | Method and apparatus for dial stream analysis Interests of a person may be analyzed based on the dial stream to/from the person. When a call is being made to/from a person, signaling information from the dial stream is routed to an analysis server. Information in the signaling information, such as called party ... | 01/02/2007 |
| 7159085 | Method of allowing point-in-time view of data on a disk A method allows point-in-time viewing of session data for multiple sessions being stored on a disk. Session bits are set for the session data in memory which points to the data at any particular point in time, and this can be done for multiple sessions. In order to ... | 01/02/2007 |
| 7139369 | Interface and method of designing an interface A method of designing an interface system that allows users to map the representation of their task directly to the interface. There are three major phases to the Customer-Centric Approach to Interface Design (C-CAID). End-users' tasks are categorized to determine t... | 11/21/2006 |
| 7103653 | Storage area network management system, method, and computer-readable medium An integrated management mechanism of a storage area network (SAN) integrates and manages a traditionally dispersed security system from a single source and automates security management in the SAN. The integrated management mechanism integrates and manages the SAN,... | 09/05/2006 |
| 7086007 | Method for integrating user models to interface design A method that incorporates a detailed, precise procedure of designing a user interface by utilizing agent behavioral models. This method applies quantitative and qualitative agent behavioral models derived through the Categorize Describe-Model (CDM) methodology to t... | 08/01/2006 |
| 7076049 | Method of designing a telecommunications call center interface A method is provided for designing an interface system. The method includes receiving a call from a customer at a call center, and logging a reason the customer is calling the call center. Subsequently, reasons from multiple customers are collected and categorized i... | 07/11/2006 |
| 7068770 | Telephone status notification system A telephone line status notification system including at least one telephone line having a status, a communications network, at least one communications terminal which is connectable to the communications network and which is employable by a seeking user to communic... | 06/27/2006 |
| 7065202 | Retrieval of data related to a call center In recent times, communications service providers have been able to offer large business enterprises the ability to share call center operation among multiple geographically dispersed call centers. In particular, network-resident call handling technologies have been... | 06/20/2006 |
| 7050668 | Methods and apparatus for control of optical switching arrays that minimize bright state switching Techniques and systems for control of optical switching arrays are described. A switch array controller according to an aspect of the present invention operates so as to achieve reduced power consumption and maintain crosstalk within acceptable limits. Various rules... | 05/23/2006 |
| 7047496 | Method for visualization of optical network topology A method for the simultaneous graphical display of paths of optical wavelength channels in a telecommunications network together with one or more channel attributes is provided. The graphical display of the network also shows the direction of data flow transported b... | 05/16/2006 |
| 7027446 | Method and apparatus for set intersection rule matching A method and apparatus for of high-speed and memory efficient rule matching, the rule matching being performed on an m-dimensional universe with each dimension bound by a given range of coordinate values, and a set of rules that apply to an undetermined number of co... | 04/11/2006 |
| 6993360 | Mobile branch exchange A mobile branch exchange (MBX) allows a user of a mobile telephone to exploit the functionality of a private branch exchange (PBX) as if the user were using a PBX-connected wire line telephone in an office setting. A server is placed on corporate premises and the se... | 01/31/2006 |
| 6975718 | Automated route plan generation A communication system includes a tenant with multiple physical locations that include a number of packet enabled telecommunications devices managed by one or more call managers. To generate a route plan for use by a call manager in managing calls from these devices... | 12/13/2005 |
| 6967947 | Method and system for providing controllable enhanced call service features at mobile locations A system and method for providing PBX-like functionality at a mobile location includes the capability of maintaining a network session with a mobile number associated with a remote worker. The system utilizes a remote office platform interposed between a data commun... | 11/22/2005 |
| 6961419 | Contact center data integration with enterprise applications A method and apparatus are provided for processing a call with a client detected by a call center to an agent of the call center. The method includes the step of providing a call object for the call, collecting attributes of the call within the call object, associat... | 11/01/2005 |
| 6925159 | System and method of billing a predetermined telephone line for service utilized by a calling party A billing system and method automatically charges a call to a predetermined telephone line wherein the call is placed by a calling part through a service. This service is any one or combination of a voice mail system, a call forwarding system, and the like. Preferab... | 08/02/2005 |
| 6834105 | Method for operating a private telecommunications network Method for operating a private telecommunications network which is connected via at least one multichannel private branch exchange or a comparable device, in particular a call server or a voice-over IP Gateway, with a plurality of real call numbers to a public telec... | 12/21/2004 |
| 6822942 | Protocol extensions for telecommunications network systems and method A distributed features system is disclosed which permits a telecommunication network to accommodate the creation of open multimedia services. In accordance with an embodiment of the present invention, protocol extensions for a distributed feature system are disclose... | 11/23/2004 |
| 6816587 | Virtual private line connection system and method A virtual private line connection method allowing efficient and economical virtual private line service in the public ISDN is disclosed. When a SS7 (common channel signalling system No. 7) message is generated in response to a call originated by a term... | 11/09/2004 |
| 6788649 | Method and apparatus for supporting ATM services in an intelligent network An intelligent network implementing processes and apparatus for supporting ATM/Vnet services. The intelligent network comprises the ability to receive an ATM VNET call at an ATM switch associated with a service node of the intelligent network, translate the dialed V... | 09/07/2004 |
| 6778656 | Telecommunications system, service control point and method for establishing at least one new dialing plan utilizing the traditional international dialing plan A telecommunications system, service control point and method are provided that can establish specialized dialing plan(s) utilizing one or more of the unused country codes in the traditional international dialing plan. In particular, the telecommunications system co... | 08/17/2004 |
| 6763102 | Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBX A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a first communication device. A call is placed to a second communication device using c... | 07/13/2004 |
| 6724876 | Method and apparatus for effecting telecommunications service features using call control information extracted from a bearer channel in a telecommunications network A system and method provide a call service features in response to call control information conveyed by a monitored bearer channel in a telecommunications network. A bearer channel monitor captures the call control information and relays the information to a call co... | 04/20/2004 |
| 6711252 | Method and system for implementing intermediary services in a telecommunication system The invention concerns a method and a system for implementing a centralized intermediary service in a telecommunication system comprising a telephone network, which comprises one or more telephone exchanges; a private numbering plan provided in the telephone network... | 03/23/2004 |
