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| Number | Title | Issue Date |
| 7421070 | Advanced intelligent single telephone number routing A method for location-based communications routing includes determining a location of a requesting party in accordance with an address of the requesting party. Whether the location of the requesting party is in a first subscriber service area is determined and, when... | 09/02/2008 |
| 7406164 | Call initiation via calendar A system and method for initiating calls via electronic calendar is disclosed. A call list is associated by a user to a particular time and day within the electronic calendar. When the particular day and time arrives, the call list is forwarded to a service which ex... | 07/29/2008 |
| 7343008 | Identity-based conferencing systems and methods Described in this paper are systems and methods of providing conferencing services where a conference participant is identified by the conferencing system when calling into the system. The system and methods focus on individual users instead of groups of participant... | 03/11/2008 |
| 7302051 | System and method for providing an automatic telephone call back from information provided at a data terminal The system and method provides an automatic telephone call back in response to a request for assistance made at a remote data terminal by an inquiring party. The inquiring party provides information at the data terminal, the information is transferred over a data pa... | 11/27/2007 |
| 7302052 | Advanced intelligent single telephone number routing A method for location-based communications routing includes determining a location of a requesting party in accordance with an originating communications address of the requesting party. The method also includes determining whether the location of the requesting par... | 11/27/2007 |
| 7298833 | Wireless device to manage cross-network telecommunication services A communication remote control system allows a user to remotely configure call management functions across various phone networks using a client device. The communication remote control system centrally handles call management for the user's telephones. The communic... | 11/20/2007 |
| 7260200 | Enabling interruption of communications and detection of potential responses to an interruption of communications A system to enable detection of a response of a communications system to timed interruption of communications includes a computer that transmits and receives signals using at least one communication path and a device that disables the communications path based on a ... | 08/21/2007 |
| 7260203 | Method and apparatus for routing calls based on identification of the calling party or calling line A method and apparatus for routing calls for a subscriber based on the identification of the calling party or the originating line. Generally, the present invention operates to identify a calling party or originating line and then select a routing list based on this... | 08/21/2007 |
| 7257213 | Call scheduling in a telephone network using a telephony interface A system and method to allow telephone subscribers to schedule calls for future placement on a telephone network using a telephone interface. In an illustrative implementation, a telephone subscriber part of an AIN telephone network is offered a call scheduling serv... | 08/14/2007 |
| 7251320 | Call initiation via calendar A system and method for initiating calls via electronic calendar is disclosed. A call list is associated by a user to a particular time and day within the electronic calendar. When the particular day and time arrives, the call list is forwarded to a service which ex... | 07/31/2007 |
| 7233229 | Actionable communication reminders Techniques and tools are described for providing actionable communication reminders. For example, an item representing an original communication is displayed and a command to set up a reminder to respond to the original communication is accepted. The reminder is set... | 06/19/2007 |
| 7218719 | Advanced intelligent single telephone number routing A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes ... | 05/15/2007 |
| 7215759 | Hold queue wait estimations A method, system, and program for estimating hold queue wait times are provided. Call times are individually estimated for multiple calls within a call center. In particular, call times may be estimated according to representative profiles, caller profiles, and curr... | 05/08/2007 |
| 7164759 | Method for categorization and prioritization of phone callers A method (200) of categorizing and prioritizing a phone call for a recipient's phone number can include the steps of defining (205) a set of rules for a predetermined caller or a group of predetermined callers and assigning (210) a code to the s... | 01/16/2007 |
| 7127053 | Call scheduling on a telephone network using a telephony interface A system and method to allow telephone subscribers to schedule calls for future placement on a telephone network using a telephone interface. In an illustrative implementation, a telephone subscriber part of an AIN telephone network is offered a call scheduling serv... | 10/24/2006 |
| 7123705 | Call initiation via calendar A system and method for initiating calls via electronic calendar is disclosed. A call list is associated by a user to a particular time and day within the electronic calendar. When the particular day and time arrives, the call list is forwarded to a service which ex... | 10/17/2006 |
| 7113775 | Self-learning intelligent call routing gatekeeper A gatekeeper (109) including a compare unit (204) and a record unit (206). The compare unit (204) receives call requests and accesses a database which is a record of where a called party picked up the call, e.g., at home, at the office, v... | 09/26/2006 |
| 7110512 | Method and apparatus for providing prepaid local telephone services A system and method for providing prepaid dialtone services. The system includes a prepaid dialtone service center having an applications server that maintains a prepaid dialtone subscriber database including subscriber identification and service period information.... | 09/19/2006 |
| 7092501 | Method and apparatus for providing prepaid local telephone services A system and method for providing prepaid dialtone services. The system includes a prepaid dialtone service center having an applications server that maintains a prepaid dialtone subscriber database including subscriber identification and service period information.... | 08/15/2006 |
| 7010360 | Automatic conversion of dates and times for messaging A system and method are disclosed for automatically converting dates and times in electronic text messages to the local dates and times of the message recipients. For example, when a text message is sent to an intended recipient, a messaging server can recognize dat... | 03/07/2006 |
| 6996832 | System and method for software component plug-in framework The invention provides a software component plugin framework. The system described supports dynamic loading, instantiation, and unloading of interface implementations (plugin modules), together with encapsulation of these interface implementations. The many benefits... | 02/07/2006 |
| 6980636 | Advanced intelligent single telephone number routing A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes ... | 12/27/2005 |
| 6931107 | Systems and methods for per use busy message A calling party calls a called party and leaves a message on a voice messaging system after receiving a busy status if the calling party is willing to pay to leave a message and if the calling party has given permission to send messages. The calling party is connect... | 08/16/2005 |
| 6931115 | Communication apparatus capable of automatic activation of forwarding setup instructed by remote access, and control method thereof A communication network is set to activate forwarding on the basis of identification information of the calling party so as to instruct to activate a forwarding function such as CFU by remote access. The communication network is also set to activate forwardin... | 08/16/2005 |
| 6928153 | Method and system for generating a call processing control record A method and system enable the automatic generation of a call processing control record. A user creates a schedule entry comprising a plurality of data entries on an electronic scheduler. The data entries are transmitted from the electronic scheduler to a call proce... | 08/09/2005 |
| 6920214 | Telecommunications system with centralized call redirection control logic and speed dial translation logic A telecommunications system comprising a service control point having call redirection logic and speed dial translation logic and a switching system connected to the service control point. The service control point is configured to receive a first message and proces... | 07/19/2005 |
| 6898274 | Method and apparatus for adaptive time-based call routing in a communications system A method and apparatus in a communications system for routing a call. A call to a subscriber is received. Call routing information is identified for the subscriber. Responsive to identifying call routing information for the subscriber. A determination is then made a... | 05/24/2005 |
| 6760423 | Call initiation via calendar A system and method for initiating calls via electronic calendar is disclosed. A call list is associated by a user to a particular time and day within the electronic calendar. When the particular day and time arrives, the call list is forwarded to a service which ex... | 07/06/2004 |
| 6760412 | Remote reminder of scheduled events A modification to a scheduling program is disclosed that allows event reminders to be sent via the telephone network. If a reminder is required, a telephone session is initiated between the computer in which the scheduling program is operating and the user's telepho... | 07/06/2004 |
| 6735294 | Method and apparatus for an extensible markup language (XML) calendar-telephony interface The present invention provides a method for routing a telephone call based on a calendar telephony interface. The method can include parsing telephone data associated with the telephone call, and determining from the parsed telephone data, a called telephone number ... | 05/11/2004 |
| 6731732 | Method and apparatus for calendar based call control The invention provides a method and apparatus for an extensible markup language (XML) calendar-telephony interface. The method can include the steps of defining an markup language element having a user defined tag that represents a calendar entry. The markup languag... | 05/04/2004 |
| 6697477 | Advanced intelligent signal telephone number routing A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic are... | 02/24/2004 |
| 6674850 | Call processing digit translation and characterization An optimal digit translation and call processing system and method is provided. A prefix translation and digit characterization process are performed utilizing a digit prefix table and a second table interfaced therewith. The digit prefix table contains n... | 01/06/2004 |
| 6600817 | Method and apparatus for monitoring communication connections within and across time zones A method and a system monitor communication connections from a calling communication terminal to a target communication terminal during predetermined time periods, so as to prevent calls placed at undesirable times from being automatically connected to th... | 07/29/2003 |
| 6574329 | Incoming call processing method, incoming call processing apparatus, and computer-readable recording medium having an incoming call processing program recorded thereon The present invention relates to an incoming call processing method for enabling immediate answering of the greatest possible number of incoming calls without generating unserviced phone calls, by determining whether to answer the incoming call immediatel... | 06/03/2003 |
| 6542598 | Advanced intelligent signal telephone number routing An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory-may have all of their offices accessible to customers ... | 04/01/2003 |
| 6522733 | Communication gateway system A service control system grants or denies a user's request for a communication session to a communications system. The service control system receives the request. The service control system processes the request to determine the service availability leve... | 02/18/2003 |
| 6434228 | Method and apparatus for routing calls with a digital cross-connect system A method and apparatus for routing calls that receives a call, identifies the subscriber, determines the preferred call carrier, and routes the call to a line connected to the preferred call carrier, all before the call enters the region between local acc... | 08/13/2002 |
| 6434227 | Exchange for providing service functions for given periods of time A storage device has an operation effective value memory for storing operation start days, effective period deadlines, and number of effective days of service functions. A controller does not provide a service function when an extension telephone set is o... | 08/13/2002 |
| 6424704 | Method of charging a subscriber for communication service according to the usage time in a telecommunication switching system A communication switching system comprising a first time counter for registering a starting time of a communication service, the first time counter adapted to change the present reference time according to a request given during the communication service,... | 07/23/2002 |
