Quotables
"What, sir, would you make a ship sail against the wind and currents by lighting a bonfire under her deck? I pray you, excuse me, I have not the time to listen to such nonsense."
Napoleon Bonaparte ; When told of the Robert Fulton steamboat
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| Application No. | Application Title | Issue Date |
| 20110077993 | REMOTE MANAGED SERVICES IN MARKETPLACE ENVIRONMENT Registration of a plurality of customers, each having an information technology infrastructure, with a manager of remote services is facilitated. Registration of a plurality of service partners with the manager is also facilitated. The manager detects an issue with a gi... | 03/31/2011 |
| 20110077994 | OPTIMIZATION OF WORKFORCE SCHEDULING AND CAPACITY PLANNING A computer implemented method for solving a scheduling or capacity planning problem of a workforce of a service center, given an anticipated workload, is disclosed. The method includes the steps of calculating the number of workers and skills required in order to supply... | 03/31/2011 |
| 20110071880 | Location-based Emergency Response System and Method A system and method for identification of a responder for responding to an emergency is disclosed. A server receives user data generally in the form of an electronic transmission wherein the user data includes at least an emergency type, user identity, and location of t... | 03/24/2011 |
| 20110071879 | BIDDING WORK ASSIGNMENT ON CONFERENCE/SUBSCRIBE RTP CLEARING HOUSE A distributed contact center and method of managing tasks within such a contact center is provided. The various sites of the distributed contact center are adapted to bid on contacts by transmitting bids to a work item distribution mechanism via RTP streams, thereby ena... | 03/24/2011 |
| 20110072312 | System and Method to Manage Problems with Network-Based Services A problem management system can include a system architecture having a first horizontal layer including a plurality of access interfaces, each access interface adapted to receive a problem report from a customer. The problem report indicates that the customer is having ... | 03/24/2011 |
| 20110071844 | PHARMACY INFUSION MANAGEMENT Methods, computer systems and computer readable media for receiving data from infusion pumps in a healthcare setting and displaying the data on a user device at a pharmacy location are provided. Centralized pharmacy views are provided to manage individual and multiple p... | 03/24/2011 |
| 20110066556 | Method and System for Intelligent Job Assignment Through an Electronic Communications Network A method and system for intelligent job assignment between multiple assignees and at least one client through an electronic communications network is disclosed. The method enables a business to consistently and systematically provide its customers with the best possible... | 03/17/2011 |
| 20110066470 | SYSTEM AND METHOD FOR PROVIDING CONTEXT BASED REMOTE ADVISOR CAPABILITIES TO USERS OF WEB APPLICATIONS A method and system for providing context based remote advisor capabilities to users of web applications is provided. The method includes request for access to a live advisor by a user accessing a web application on an electronic communication device. The method further... | 03/17/2011 |
| 20110066468 | DYNAMIC EVENT PLANNING THROUGH LOCATION AWARENESS Discloses a computer-implemented apparatus for dynamic event planning for a plurality of attendees. Included is an event scheduler to schedule, update and delete events for the plurality of attendees, an event location finder invoked by the event scheduler to select at ... | 03/17/2011 |
| 20110066469 | METHOD AND SYSTEM FOR TRANSLATION WORKFLOW MANAGEMENT ACROSS THE INTERNET A method and system for managing the workflow of a translation agency between an administrator, multiple customers and multiple translators allows a business to systematically and consistently provide its customers with the best quality, in the shortest time, at the low... | 03/17/2011 |
| 20110060625 | METHODS AND SYSTEMS FOR ASSIGNING OPERATORS TO PRINT PRODUCTION CELLS BASED ON RELATIONSHIPS A system of assigning operators to cells in a document production environment may include a computing device and a computer-readable storage medium in communication with the computing device. The computer-readable storage medium may include one or more programming instr... | 03/10/2011 |
| 20110060626 | STORM WATER POLLUTION PREVENTION SYSTEM AND METHOD A storm water pollution prevention management system and method is disclosed. The method may include receiving a site map of a construction site, creating an overlay for the received site map, receiving identification of inspectable items on the construction site, placi... | 03/10/2011 |
| 20110054979 | Physical Event Management During Asset Tracking Techniques for physical event management while tracking physical assets are disclosed. In one aspect, data identifying locations of interest in a journey of an asset is received. A position fix for the asset is received and a determination is made that the asset is with... | 03/03/2011 |
| 20110054975 | CONTROL SUCCESSION In one aspect, a system includes a processor configured to determine if a candidate to succeed an asset in control is available and determine if the candidate is qualified. The processor is also configured to designate the candidate as the successor if the candidate to ... | 03/03/2011 |
| 20110054976 | Scheduling Recurring Calendar Events Methods, systems, and computer-readable media for scheduling a recurring event are disclosed. When a calendar application receives an invitation from an organizer to an invite, the calendar application expands the recurring event into a plurality of occurrences, and det... | 03/03/2011 |
| 20110054978 | METHOD AND SYSTEM FOR PROVIDING MARKETPLACE CALENDARING A method and server for providing an interactive calendar functionality within an online marketplace. The server includes a network interface. The server includes a memory for storing a merchant profile information. The server includes a processor in communication with ... | 03/03/2011 |
| 20110054977 | CUSTOMER RELATIONSHIP MANAGEMENT USING TEXT MESSAGES A method is disclosed. The method includes, responsive to receiving a request for support, building a session profile from the request for support. The request for support is received from a mobile device. The method also includes identifying a solution by querying a da... | 03/03/2011 |
| 20110047000 | SHIPMENT FLOW VALIDATION SYSTEMS AND METHODS According to various embodiments, a flow validation system models distribution flows of a consignor's packages from each of one or more hubs within a carrier's shipping network. The flow validation system allows the carrier and/or the consignor to identify at least one ... | 02/24/2011 |
| 20110047002 | MECHANISM FOR MULTISITE SERVICE STATE DESCRIPTION A distributed contact center is described and systems, methods, and devices for sharing state information between the various parts of the contact center are provided. Skill state information is condensed into one or several bits such that a message describing the state... | 02/24/2011 |
| 20110047001 | METHOD AND SYSTEM FOR CREATING AN INSTANCE OF AN ADAPTABLE BUSINESS OBJECT Described are methods and systems related to creating an instance of an adaptable business object for a business scenario. A scenario specific action node is received to perform the business scenario. Based upon a scenario specific action node identifier of the received... | 02/24/2011 |
| 20110040834 | ARCHIVING CONTENT IN A CALENDARED EVENT Systems and methods of providing access to meeting content via an interface to meeting scheduling software are described. A meeting organizer schedules a meeting or conference meeting with selected participants. The meeting is held with the available participants and me... | 02/17/2011 |
| 20110040599 | TECHNIQUES FOR SCHEDULING MEETING RESOURCES IN CALENDAR SYSTEMS Techniques for scheduling meeting resources within calendar systems are presented. Non-human resources are made available for scheduling within a calendar system. As these meeting resources are identified within the calendar system a background search is performed to de... | 02/17/2011 |
| 20110040600 | E-DISCOVERY DECISION SUPPORT Information is gathered from virtual interview responses, an enterprise map, and data repositories. A legal communications and collections component administers virtual interviews. The legal group annotates the virtual interview responses to add data obtained through fo... | 02/17/2011 |
| 20110035251 | METHODS, APPARATUS, AND SYSTEMS FOR FACILITATING AND/OR VERIFYING LOCATE AND/OR MARKING OPERATIONS First ticket information is electronically received relating to at least one locate request ticket pertaining to a locate and/or marking operation, in which a presence or an absence of at least one underground facility within a dig area planned to be excavated or distur... | 02/10/2011 |
| 20110035252 | METHODS, APPARATUS, AND SYSTEMS FOR PROCESSING TECHNICIAN CHECKLISTS FOR LOCATE AND/OR MARKING OPERATIONS Processing a checklist for a locate and/or marking operation to detect a presence or an absence of at least one underground facility within a dig area, wherein at least a portion of the dig area is planned to be excavated or disturbed during excavation activities, where... | 02/10/2011 |
| 20110035250 | Ad-Hoc Engagement of Client and Service Provider Amongst the many interactions people have are those which are unplanned such as door-to-door salespersons, charity canvassers, etc. In such situations the individual receiving the unplanned visit is disadvantaged in gaining information to make an informed decision in re... | 02/10/2011 |
| 20110035253 | Systems and Methods for Optimizing Enterprise Performance Relationships to Other Applications Methods and systems enable enterprises to optimize the performance of an organization or enterprise by linking the goals and the performance of the organization or enterprise. Goals may be set for improving performance. Those goals may then be evaluated using parameters... | 02/10/2011 |
| 20110029349 | SYSTEM, COMPUTER-ACCESSIBLE MEDIUM AND METHOD FOR PROVIDING WORKER DISTRIBUTION PLAN ON BASIS OF PRIORITY A method for making a worker distribution plan on the basis of the priority, a computer, and a program are provided. A computer (10) makes skill level data the top priority and selects workers to be assigned to each work for each predetermined period in descendin... | 02/03/2011 |
| 20110029350 | METHOD AND SYSTEM FOR CALENDARING EVENTS A method of calendaring events including determining aggregated information of a plurality of events over a time period and correlative with individual event information stored in a calendar. The method may also include generating a calendar view of the calendar compris... | 02/03/2011 |
| 20110029351 | Systems and Methods for Providing Compliance Functions in a Business Entity In some embodiments of the present disclosure, a system for providing compliance functions in a business entity is provided. The system includes a computer-implemented compliance question-answer tool configured to receive compliance related questions from a plurality of... | 02/03/2011 |
| 20110029353 | Managing Professional Development Systems and methods for managing professional development are provided. A client provides information indicating a current status, which may concern a professional task performed by the client and a portion of income associated with the task. The progress of the client ... | 02/03/2011 |
| 20110029352 | BROKERING SYSTEM FOR LOCATION-BASED TASKS Brokering locations for the completion of tasks. Location information for a plurality of sellers is maintained. Buyers define tasks to be performed at particular task locations at particular times. A brokering system notifies the sellers of the defined tasks, and select... | 02/03/2011 |
| 20110022441 | SCHEDULING APPARATUS AND METHOD A scheduling method comprising: compiling non-location specific transport data comprising a plurality of travel options; receiving a user s intended appointment location; identifying the user's location; determining a local time based upon the user's location; determini... | 01/27/2011 |
| 20110022442 | INFORMATION SYSTEM FOR INDUSTRIAL VEHICLES INCLUDING CYCLICAL RECURRING VEHICLE INFORMATION MESSAGE Industrial vehicles communicate across a wireless environment and the wireless communication, data collection and/or processing capabilities of industrial vehicles are leveraged against robust software solutions to implement enterprise wide vehicle management functions,... | 01/27/2011 |
| 20110022439 | SYSTEM FOR MANAGING EVENTS IN A CONFIGURATION OF SOA GOVERNANCE COMPONENTS Embodiments of the invention are associated with a configuration comprising multiple integrated SOA governance components, and are generally concerned with monitoring and managing events that can or are likely to impact on different components of the configuration. One ... | 01/27/2011 |
| 20110022440 | SYSTEM AND METHOD FOR ALLOCATING SUPPLIERS USING GEOGRAPHICAL INFORMATION SYSTEM AND SUPPLIER CAPABILITY A system and method for allocating suppliers to customers locate a plurality of suppliers in a geographical information system. Relative capability associated with each of the plurality of suppliers is determined. For each supplier in the plurality of suppliers, the sys... | 01/27/2011 |
| 20110015961 | Method and system for an event scheduler The present invention relates to a computer system and method for providing an interactive method for automatically scheduling and event such as a conference or entertainment event including determining availability for each of a plurality of invitees participants and s... | 01/20/2011 |
| 20110015962 | HIERACHAL PROVISIONING OF SERVICES Today failure or degradation in a single item of equipment for telecommunications or cable provider can impact one customer through to thousands of customers. Usually the first indication, particularly with customer premises equipment, is a call from the customer which ... | 01/20/2011 |
| 20110015963 | Real-Time Enterprise Workforce Management Techniques for enabling real-time enterprise workforce management over a telecom network are provided. The techniques include receiving real-time workforce information from one or more telecom networks, and using the real-time information for dynamic load optimization t... | 01/20/2011 |
| 20110015964 | METHOD FOR ACTIONABLE IT SERVICE CATALOG The method for developing an actionable IT service catalog at large organizations is disclosed. IT Service catalog helps IT organizations showcase the value of IT services they deliver to their business customers. Service catalogs are made actionable by incorporating Se... | 01/20/2011 |
