|Application No.||Application Title||Issue Date|
|20090268898||METHOD AND APPARATUS FOR CONFIGURING AN AUTOMATIC CROSS CONNECT SYSTEM AT A REMOTE WIRING HUB|
A method and apparatus for configuring connectivity at a hub having a plurality of subscriber lines from a plurality of subscriber premises and a plurality of feeder lines from a central office. The hub provides connectivity between the plurality of subscriber premises ...
|20090003585||Communication Method, Device And System For Implementing Scheduling Communication Service|
A communication method, device and system for implementing a scheduling communication service are provided. The communication system includes: a switch, a scheduling application server, and a scheduling terminal, the switch transfers a request message or a response mess...
A remote agent call center is functional by providing a softphone and agent bridge that allows maintaining an open telephone line to the agent's phone with or without an incoming call being connected. Incoming calls are merged into the agent bridge to allow the agent to...