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| Application No. | Application Title | Issue Date |
| 20100296417 | GRID-BASED CONTACT CENTER A grid-based contact center and method of managing tasks within such a contact center is provided. Nodes within the contact center are adapted to perform multiple tasks associated with the contact center, including the management of task assignment within the contact ce... | 11/25/2010 |
| 20100284310 | SYSTEM FOR PROVIDING AUDIO HIGHLIGHTING OF CONFERENCE PARTICIPANT PLAYOUT In one embodiment, a method includes obtaining a first packet associated with a conference that has a first participant associated therewith. The first participant is identified as a principal participant. The method also includes determining if the first packet is asso... | 11/11/2010 |
| 20100284311 | Optimizing Conferencing Performance Optimized conferencing performance may be provided. First, a plurality of data streams respectively received from a plurality of conferencing users may be monitored. Then, for each of the plurality of conferencing users, a plurality of talk frequency conditions respecti... | 11/11/2010 |
| 20100260074 | ENHANCED COMMUNICATION BRIDGE An enhanced communication bridge includes a context interface that enables the audio bridge to learn information about the type of Voice encoder, device, network connection, location, type of call (business vs. personal), identity and position of the individual, and oth... | 10/14/2010 |
| 20100246448 | AUTOMATIC UTILIZATION OF RESOURCES IN A REALTIME CONFERENCE The disclosed architecture facilitates the association of resources (e.g., hardware software) with a meeting location such as a conference room or conference space. Additionally, the room and resources can be associated with a realtime conference or meeting at the meeti... | 09/30/2010 |
| 20100246450 | EXTENSIBLE REALTIME DELEGATION FOR CALLS, CONFERENCES AND COLLABORATION Architecture for enabling identification of a call party's representative during calls on behalf of the call party. The call representative is delegated to initiate or answer an IP call on behalf of the call party. An IP-telephony component initiates or answers the IP c... | 09/30/2010 |
| 20100226288 | METHOD AND APPARATUS FOR GROUP MEDIA CONSUMPTION A system that incorporates teachings of the present disclosure may include, for example, a set-top box comprising a controller to send an invite for participation in a media conference to at least one media device, the media conference comprising a presentation of a med... | 09/09/2010 |
| 20100226287 | METHOD, SYSTEM AND APPARATUS FOR PARTICIPANT VERIFICATION IN A MULTI-PARTY CALL ENVIRONMENT According to embodiments of the present invention, there are provided a method, system and apparatus for participant verification in a multi-party call environment. A method for verifying a participant in a multi-party call environment comprises receiving an indication ... | 09/09/2010 |
| 20100226289 | FLOOR CONTROL IN TELECOMMUNICATIONS CONFERENCE CALLS A method of enabling a user terminal to participate in floor control operations in a telecommunications conference operating a Binary Floor Control Protocol, BFCP. The method includes sending a first message from the user terminal to a gateway node. The first message in... | 09/09/2010 |
| 20100220634 | SYSTEMS AND METHODS FOR FACILITATING CONFERENCE CALLS USING SECURITY TOKENS Systems and methods are described that for authenticating participants in a conference call. One method may include: providing a first primary communication device having a first security token generator configured to generate first security tokens; providing a second p... | 09/02/2010 |
| 20100220635 | SYSTEMS AND METHODS FOR FACILITATING CONFERENCE CALLS USING MULTIPLE MEDIA STREAMS Systems and methods are described that facilitate a conference call between a plurality of communication devices. The method may comprise: providing a first primary communication device; providing a second primary communication device; providing a conference call contro... | 09/02/2010 |
| 20100211911 | METHOD OF ALTERING A USER INTERFACE In a computer-implemented method of altering an interface, an interface associated with an application having time-dependent events is displayed. The interface displays at least one activatable component. At a pre-set time relative to a time for one of said time-depende... | 08/19/2010 |
| 20100208626 | Inter-Multipoint Voice Conversation Apparatus A quality level analysis unit 504 specifies a coding method, communication line conditions, and a quality level, such as an S/N ratio and the like, of voices of an input channel, received by a corresponding receiving unit 501. A channel allocation/mixing u... | 08/19/2010 |
| 20100208625 | METHOD OF JOINING A CONFERENCE CALL In a computer-implemented method of joining a user to a conference call event an interface associated with a time management software application is displayed. The interface displays information relating to the conference call event including a date for a conference cal... | 08/19/2010 |
| 20100177667 | Audio conferencing with integrated access point The present invention provides a conference access point system and method allowing for audio conference sessions as well as access to local and wide area networks via an integrated access point. Advantageously, efficient and cost-effective audio conferencing and networ... | 07/15/2010 |
| 20100172271 | WIRELESS COMMUNICATIONS CONNECTION DEVICE A method and apparatus is provided for setting up a wireless conference call, wireless non-call conference, and sharing audio and/or video content. The method includes the steps of providing an audio mixer that receives an audio input from each of at least three audio i... | 07/08/2010 |
| 20100165888 | SYSTEM AND METHOD FOR INITIATING A CONFERENCE CALL The present invention is a system and method for initiating conference calls via an instant messaging system to reduce the effort required to initiate and manage the call. The system uses an IM connection between a requesting party and a conference call server to inform... | 07/01/2010 |
| 20100165887 | Trust conferencing apparatus and methods in digital communication A conferencing application executing on a computerized appliance from a machine-readable medium, the computerized appliance coupled to one or more networks is provided, the application including functionality for responding to requests to join a conference, and for enab... | 07/01/2010 |
| 20100157851 | Information System for Telecommunications A profiling system for establishing communication between a plurality of parties (20A, 20B) is disclosed. The profiling system includes a server (12) connected to a communications network (50). The server (12) includes a database (1... | 06/24/2010 |
| 20100150030 | Method and apparatus for group calling in an IP-based communication system Method and system for group calling in an IP-based communication system includes receiving an administrator identifier, receiving one or more invitee identifiers, initiating a first connection from a central location and initiating at least one or more second connection... | 06/17/2010 |
| 20100145719 | USE OF COACHING MESSAGES IN A CLOSED COMMUNICATION SERVICE Methods and systems for use of member-to-member, member-to-target and automatically generated coaching messages in a closed communication service are provided. According to one embodiment, a closed communication service is provided which is configured to facilitate and ... | 06/10/2010 |
| 20100135190 | METHOD AND SYSTEM FOR ESTABLISHING A GROUP MESSAGING SESSION IN A COMMUNICATION SYSTEM A system and a method for establishing a group messaging session in consideration of a group policy in a communication system. A transmitter-side terminal stores information on a group policy in a group information storage unit, and transmits, to a server, an INVITE mes... | 06/03/2010 |
| 20100110938 | Multipoint Multimedia/Audio Conference Using IP Trunking A multipoint communication system uses Internet protocol trunking to facilitate communication between media control units (for sending and receiving multipoint communication signals between end-point devices), a media gateway (for translating between non-Internet protoc... | 05/06/2010 |
| 20100097960 | Communication apparatus, communication method for communication apparatus, and computer-readable medium storing communication control program for communication apparatus A communication apparatus that includes a media processing device that includes at least one codec and that encodes data, a packet processing device that transmits and receives packet data, a correlation value computation device that computes a correlation value between... | 04/22/2010 |
| 20100097959 | Apparatus and Method for Asymmetrical Conferencing Between Local and External Transceivers These multimedia conferencing apparatus and method manage asymmetrical public and/or private conferences. A conference takes place between an external transceiver and at least a local transceiver; local transceivers may take part to a plurality of conferences simultaneo... | 04/22/2010 |
| 20100097961 | METHOD AND APPARATUS FOR PROVIDING SPONTANEOUS MULTI-WAY TELEPHONE CONVERSATION WITH INSERTED MESSAGING The present invention provides a method for simultaneously broadcasting a message to a plurality of end-point devices. More specifically, the present invention receives a request to initiate a teleconference from a subscriber. The plurality of end-point devices is then ... | 04/22/2010 |
| 20100091687 | STATUS OF EVENTS An event management system is configured to provide first status information corresponding to a scheduled event to at least a first person associated with an in progress event where the in progress event includes a first plurality of event endpoints that provide a first... | 04/15/2010 |
| 20100094939 | TRANSIENT NETWORKS The claimed subject matter relates to an architecture that can facilitate creation and management of an event-oriented transient network and can further manage decommission of the transient network. In particular, the architecture can construct temporary communities bas... | 04/15/2010 |
| 20100080150 | CLEARING HOUSE FOR PUBLISH/SUBSCRIBE OF STATUS DATA FROM DISTRIBUTED TELECOMMUNICATIONS SYSTEMS A distributed contact center and method of managing data transfers between the distributed parts of the contact center is provided. Distributed parts of the contact center are joined together through a known communications initiation protocol such as SIP, then status in... | 04/01/2010 |
| 20100082474 | Computer method and apparatus that facilitates the trading of complex financial instruments on the internet within the context of a portal as defined by the United States Securities and Exchange Commission Computer method and apparatus that facilitates the trading of complex financial instruments on the internet within the context of a portal as defined by the United States Securities and Exchange Commission.... | 04/01/2010 |
| 20100073457 | METHOD AND DEVICE FOR REALIZING PRIVATE SESSION IN MULTIPOINT CONFERENCE A method for realizing a private session in a multipoint conference is provided. The method includes: establishing, by a multipoint control unit (MCU), a private session according to a private session establishment request carrying private session participant identifier... | 03/25/2010 |
| 20100074149 | INFORMATION TRANSMITTING AND RECEIVING SYSTEM, INFORMATION TRANSMITTING DEVICE, AND INFORMATION RECEIVING DEVICE An information transmitting and receiving system having an information transmitting device including: an information reading section; an information processing section which divides the information into a plurality of information segments, and gives an identifier unique... | 03/25/2010 |
| 20100061276 | Dedicated Call User Interface (UI) for Organizing Collaborative Exchange During A Telephony or Softphone Call A method is provided for executing and organizing collaborative exchange during a telephone call utilizing a user interface (UI). A telephone call is placed, such that participants are connected. Audible content transmitted and received over a network for the telephone ... | 03/11/2010 |
| 20100046401 | SIP-Based Session Control These exemplary embodiments utilize Sessions Initiation Protocol (SIP) for admission control. The use of the SIP allows a SIP server itself to perform the admission control function. The use of RSVP linkages is reduced. The use of SIP for admission control allows an app... | 02/25/2010 |
| 20100039963 | HYBRID CONFERENCE BRIDGE Conference bridge intended to connect a plurality of terminals involved in an audio conference. According to the invention, said conference bridge comprises a replicating-mode operating module (401), a mixer-mode operating module ( | |
| 20100039964 | Real-Time Multimedia Conferencing over an ATM Network using an Intelligent ATM Cable Modem and Hybrid Fiber-Coax Access A technique for providing real-time multimedia conferencing services with guaranteed performance, in a hybrid networking environment, by interconnecting cable modem-based premises networks via hybrid fiber coaxial (HFC) access networks and an ATM wide area network is di... | 02/18/2010 |
| 20100039962 | CONFERENCE WHERE MIXING IS TIME CONTROLLED BY A RENDERING DEVICE A telecommunications terminal hosts a conference mixer adapted to enable an at least audio conference between a first conference peer and at least two further conference peers. The conference mixer includes for each of the at least two further conference peers, a respec... | 02/18/2010 |
| 20100034122 | Voice over internet protocol (VoIP) location based conferencing A Voice Over Internet Protocol (VoIP) device uses its location to narrow down known and unknown potential VoIP third parties meeting the user's criteria, based on their physical proximity to the initial caller and other pre-determined characteristics, to join in a phone... | 02/11/2010 |
| 20100020156 | METHOD AND DEVICE FOR SIMULTANEOUS MULTIPOINT DISTRIBUTING OF VIDEO, VOICE AND DATA The present invention provides a system and method for distributing video, voice and data simultaneously to multiple end-points over packet switching networks, compliant with H.323 or SIP standard. A customer connected to the H.323 or SIP compliant LAN receives a copy d... | 01/28/2010 |
| 20100020728 | System, Method and Portable Communication Device A system, method and computer program product for providing a user a way to change communications presence information is disclosed. A point of presence (PPD) device may produce presentity (a source of presence information about a user) which may be transmitted out-of-b... | 01/28/2010 |
