Assignee: Tellme Networks, Inc.

Location: Mountain View, CA
No. of patents: 31

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Number	Title	Issue Date
8149999	Generating reference variations A method includes receiving information provided to a caller in response to an utterance from the caller. The utterance may be associated with identifying an item of interest. The method may also include generating a reference variation associated with identifying t...	04/03/2012
8126120	Providing missed call and message information Information associated with messages and/or missed calls is provided to a subscriber. Calls received but not answered by the subscriber may be monitored. Each monitored call is classified as one of a missed call and a message. The monitored calls may be summarized b...	02/28/2012
RE42901	Common gateway to call control systems A method of and apparatus for supporting intelligent call routing (ICR) systems multiple vendors, in a vendor neutral fashion using a computer is described. One embodiment has a voice program send a call routing request using an HTTP format to a call routing program...	11/08/2011
8036902	Audio human verification A system generates an audio challenge that includes a first voice and one or more second voices, the first voice being audibly distinguishable, by a human, from the one or more second voices. The first voice conveys first information and the second voice conveys sec...	10/11/2011
8019072	Method and apparatus for providing ringback tones A method of providing a ringback tone to a calling party. The method includes receiving a call directed to a subscriber from the calling party. At least one of an adaptive ringback tone and an actionable ringback tone is provided to the calling party. The adaptive r...	09/13/2011
7965699	Routing/switching on a heterogeneous network A call routing system includes a first set of routers and a second set of routers. The first routers and the second routers implement a same routing scheme based on dynamic distribution parameters. One of the first routers is configured to receive a call and make a ...	06/21/2011
7941481	Updating an electronic phonebook over electronic communication networks A method of accessing and updating an electronic phonebook over electronic communications networks such as a telephone and computer networks is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identi...	05/10/2011
7921415	Externally loaded browser interpreter for non-native language support An interpreter program is described that may be loaded from an external resource when needed by a host. In one implementation, the interpreter program is written in a first language and is capable of interpreting a second language. A program, written in the second l...	04/05/2011
7908383	Method and apparatus for phone application state management mechanism A phone application state management mechanism is described. The mechanism adopts the state storage format widely known as “Cookies” to store information in a cross-application standard format. Cookies for multiple users are stored on a single machine that retri...	03/15/2011
7865824	Spelling correction based on input device geometry A system receives a term from a device, where the term is input into the device via an input device. The system changes a spelling of the term based on a geometry of the input device. ...	01/04/2011
7672295	Method and system for design for run-time control of voice XML applications A method and system for implementing run-time control over voice application behavior. The method includes identifying a plurality of control point locations within a given voice application and a plurality of corresponding required responses to the control points. ...	03/02/2010
7657433	Speech recognition accuracy with multi-confidence thresholds A speech recognition system uses multiple confidence thresholds to improve the quality of speech recognition results. The choice of which confidence threshold to use for a particular utterance may be based on one or more features relating to the utterance. In one pa...	02/02/2010
7644000	Adding audio effects to spoken utterance A system receives a spoken utterance, identifies at least one keyword within the spoken utterance, and identifies a function using the identified at least one keyword. The system further performs the identified function on at least a portion of the spoken utterance ...	01/05/2010
7630900	Method and system for selecting grammars based on geographic information associated with a caller A computer implemented method for automatically processing a data request comprising accessing a voice signal from a caller, determining geographic information associated with the caller from telephone network information associated with a call made by the caller, a...	12/08/2009
7623648	Method and system of generating reference variations for directory assistance data Methods and systems of performing user input recognition. A digital directory comprising listings is accessed. Metadata information is associated with individual listings describing the individual listings. The metadata information is modified to generate transforme...	11/24/2009
7571226	Content personalization over an interface with adaptive voice character A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to...	08/04/2009
7552054	Providing menu and other services for an information processing system using a telephone or other audio interface A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of...	06/23/2009
7287248	Method and system for the generation of a voice extensible markup language application for a voice interface process A method and system for Extensible Markup Language (XML) application transformation may include converting a call flow diagram describing a voice interface process into a list of states in a XML format, and creating a lookup table of audio states in the XML format b...	10/23/2007
7286521	Localized voice over internet protocol communication An approach to abstracting the circuit switched nature of the public switched telephone network (PSTN) by using VoIP to provide voice actuated services is disclosed. By carrying a telephone call using VoIP technology for a short distance (frequently within a server ...	10/23/2007
7277851	Automated creation of phonemic variations A method of generating a phonemic transcription for a word using a computer system is described. In one embodiment, an existing pronunciation generation program is applied to generate an initial transcription. The initial transcription can then be evaluated to ident...	10/02/2007
7269557	Coarticulated concatenated speech Described are methods and systems for reducing the audible gap in concatenated recorded speech, resulting in more natural sounding speech in voice applications. The sound of concatenated, recorded speech is improved by also coarticulating the recorded speech. The re...	09/11/2007
7143039	Providing menu and other services for an information processing system using a telephone or other audio interface A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of...	11/28/2006
7140004	Method and apparatus for zero-footprint phone application development A zero-footprint remotely hosted phone application development environment is described. The environment allows a developer to use a standard computer without any specialized software (in some embodiments all that is necessary is a web browser and network access) to...	11/21/2006
7089310	Web-to-phone account linking using a linking code for account identification A method and apparatus for linking a web based account to a phone based account is described. The method avoids the need to directly reveal account information, e.g. username/password, about one account to the provider of the other. The linking occurs on the web in ...	08/08/2006
6985862	Histogram grammar weighting and error corrective training of grammar weights A multi-level method for estimating and training weights associated with grammar options is presented. The implementation of the method implemented differs depending on the amount of utterance data available for each option to be tuned. A first implementation, modif...	01/10/2006
6970915	Streaming content over a telephone interface A method and apparatus for providing streaming content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use allows users to place a telephone call to access the voice portal. The user can access...	11/29/2005
6873952	Coarticulated concatenated speech Described are methods and systems for reducing the audible gap in concatenated recorded speech, resulting in more natural sounding speech in voice applications. The sound of concatenated, recorded speech is improved by also coarticulating the recorded speech. The re...	03/29/2005
6807574	Method and apparatus for content personalization over a telephone interface A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to...	10/19/2004
6757365	Instant messaging via telephone interfaces A method and apparatus for enabling users of a phone based speech activated system such as a voice portal to communicate with users of an Internet based instant messenger (IM) service is described. Phone based users are able to send and receive IMs. Incoming message...	06/29/2004
6738738	Automated transformation from American English to British English A method of transforming a voice application program designed for US English speakers to a voice application program for UK English speakers using a computer system is described. In one embodiment, scripts and grammars associated with the voice application program a...	05/18/2004
6711249	Common gateway to call control systems A method of and apparatus for supporting intelligent call routing (ICR) systems multiple vendors, in a vendor neutral fashion using a computer is described. One embodiment has a voice program send a call routing request using an HTTP format to a call routing program...	03/23/2004

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Assignee: Tellme Networks, Inc.