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| Number | Title | Issue Date |
| 7933259 | Internet telephony system with automated call answering A system and method for automatically answering a call from a calling party to a called party that originates via the Internet, includes and involves a data storage system and processor that is coupled to the data storage system. The processor is operative to initia... | 04/26/2011 |
| 7894586 | Multiple routing options in a telecommunications service platform A platform provides access to multiple telecommunications services via a single telephone number. These services may include call routing options. In a first call routing option, calls are routed to each phone number in a sequence of phone numbers until a live answe... | 02/22/2011 |
| 7869425 | System and method for providing requested quality of service in a hybrid network Telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet. A media order entry captures complete user profile information for a user. This profile information is utilized by t... | 01/11/2011 |
| 7783755 | Contact server for call center The present invention is a Contact Server that enables customers to submit call-back requests to a call center via the Internet, or virtually any other communications technology available. A call-back to the customer can be placed via any communications technology a... | 08/24/2010 |
| 7623644 | System for executing advanced interactive voice response services using service-independent building blocks A service execution environment for an advanced interactive voice response (IVR) service node. The service execution environment functions within a next generation service node (NGSN) IVR platform in a telecommunications network. The environment uses individual serv... | 11/24/2009 |
| 7447736 | Customer interface system for managing communications services including toll free services A network management system allows a customer of a communications service provider to manage communications services using a web server that communicates with a client web browser. The customer is able to view information associated with various communications syste... | 11/04/2008 |
| 7433855 | System and method for detecting and managing fraud A system, method and computer program product for processing event records. The present invention includes a detection layer, an analysis layer, an expert systems layer and a presentation layer. The layered system includes a core infrastructure and a configurable, d... | 10/07/2008 |
| 7359503 | Method of and system for providing services in a communications network A system for providing services in a communications network includes a service processing function, a universal directory function, and a nodal resource manager. The service processing function receives service requests, formulates requests for interworking function... | 04/15/2008 |
| 7263533 | System and method for auditing and reconciliation of telephone service providers' databases with a regional or central data repository The present invention provides a system and method for auditing and reconciliation of a telephone service provider's database and a central or regional repository. Both the database and repository contain data records. The data records include telephone number porti... | 08/28/2007 |
