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Patent No. 5285430

Behavior Modification Wristwatch

A wristwatch including a watch band and a watch body having an octagon shaped perimeter and being red in color and having the word STOP thereon to resemble a stop sign.

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Assignee: InterVoice Limited Partnership


Location: Reno, NV
No. of patents: 68

1    
NumberTitleIssue Date
7734463System and method for automated voice inflection for numbers
The present invention is directed to systems and methods in which a speaker records strings of numbers in different string lengths. Advantage is taken of the fact that speakers typically break numbers into group sizes of two, three, or four. Thus, by way of example,...
06/08/2010
7155417System and method for detecting fraud in prepaid accounts
The invention provides systems and methods providing independent determinations of services provided to be utilized in detection of fraud. According to a preferred embodiment, a call data record server is provided in communication with a prepaid calling system such ...
12/26/2006
7068643Extensible interactive voice response
In implementing an interactive voice response mechanism, a communication device establishes a communication connection with an application server. Application logic on the communication device, which may pre-exist on the device or be downloaded from the application ...
06/27/2006
7054918Method and system for integration of voice mail and call processing systems with computer-based electronic calendar applications
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, data as to a ...
05/30/2006
7035252Cooperative media applications using packet network media redirection
A system and method for a packet VRU which directly utilize packet network protocols, such as those of the H.323 standard, to provide enhanced services via a packet network, such as whisper mode communications, call recording, call broadcasting, advertisement broadc...
04/25/2006
7012996System and method for operating a highly distributed interactive voice response system
A system and method of directing calls is disclosed for a telephone network having remote locations. The remote locations receive incoming calls and attempt to route the calls using a basic call director. If the remote location cannot route the call, then data, such...
03/14/2006
6996094System and method for packet network media redirection
A system and method for a packet VRU which directly utilize packet network protocols, such as those of the H.323 standard, to provide enhanced services via a packet network. The packet VRU generally operates within the packet network and is not required to provide d...
02/07/2006
6865258Method and system for enhanced transcription
A method and system for performing enhanced transcription is disclosed. In a preferred embodiment, a transcription application may automatically transcribe information provided in a message. For instance, the application may automatically convert audio (e.g., voice)...
03/08/2005
6845154Allocation of resources to flexible requests
A system and method are disclosed which determine the flexibility of requests and utilize such flexibility of requests in managing a finite number of resources for servicing such requests. As an exemplary implementation within a telephony call center, a caller reque...
01/18/2005
6810111System and method for measuring interactive voice response application efficiency
The present invention relates generally to monitoring performance of interactive automated customer applications and more particularly to monitoring performance of an interactive voice response (IVR) system. The present invention monitors IVR state changes in an IVR...
10/26/2004
6795535Using concurrently operating routines in telephony applications
A telephony application architecture which allows creating programs as a set of nested routines running independently and concurrently on three different control layers. Each layer focuses on only a particular portion of the overall call processing function thus all...
09/21/2004
6754732System and method for efficient data transfer management
A system and method are disclosed which utilize an enhanced direct memory access (DMA) to both perform a desired data transfer and update data queue directories as needed to properly reflect such data transfer. The enhanced DMA is implemented to receive a data trans...
06/22/2004
6751787Graphical programming language for representations of concurrent operations
A simplified programming language is disclosed. The main flow of the program is enclosed in one or more frames. Concurrent operations and asynchronous events that may affect the main program code are attached to the frames as decorations. Operations within the frame...
06/15/2004
6707820Virtual circuit network dynamic channel management
A method and system of managing virtual circuits for improved non-blocking fault tolerance in a multi-node virtual circuit network of resources is presented. On receiving a request for connection between two nodes in the multi-node network, a virtual circuit with a ...
03/16/2004
6637022Enhanced graphical development environment for controlling program flow
A graphical development environment for developing the program flow of an application. The environment represents the program flow as an arrow between starting and end points. A developer can modify the program flow by adding an icon representing a subrou...
10/21/2003
6614885System and method for operating a highly distributed interactive voice response system
A system and method of directing calls is disclosed for a telephone network having remote locations. The remote locations receive incoming calls and attempt to route the calls using a basic call director. If the remote location cannot route the call, then...
09/02/2003
6615255Remote administration of a system using configuration logic objects
A system and method for accessing and configuring remote systems is disclosed. A home system having a generic interface establishes a connection with a remote system. The home system determines the current configuration of the remote system, such as the i...
09/02/2003
6594269Interactive information transaction processing system on IP telephony platform
A system and method to enable a wide user community to be universally networked in voice communication. Server/IVR 100 receives voice communications from users employing a variety of device types, primarily computers and telephones. These voice communicat...
07/15/2003
6453029Debit card system without centralized server
A system and method having a number of call processors and servers which provide prepaid or debit card calling service to local areas is disclosed. The servers are linked via a wide area network (WAN) or some other communications network. The system maint...
09/17/2002
6437801Representing data in a scripting tool
A tool for scheduling the delivery of media objects within varying constraints of available bandwidth. In a preferred embodiment in which the invention is enabled by software executable on a general purpose multimedia grade computer, a system designer orc...
08/20/2002
6412106Graphical system and method for debugging computer programs
A system and method for graphically debugging a computer program is disclosed. In a preferred embodiment, a graphical debugging environment is provided, which is capable of displaying a graphical representation of an application program to be debugged. Th...
06/25/2002
6408062Pre-qualifying call-back service
A system and method for administering Call Back service are disclosed which are capable of pre-qualifying such Call Back service. Such a system and method are capable of pre-qualifying a request for a Call Back service before returning a call back to the ...
06/18/2002
6404746System and method for packet network media redirection
A system and method for a packet Voice Response Unit (VRU) which directly utilize packet network protocols, such as those of the H.323 standard, to provide enhanced services via a packet network. The packet VRU generally operates within the packet network...
06/11/2002
6314524Repetitive interval timing
An interval timer for timing multiple repetitive timing intervals. A single large clock register increments ticks of a high-speed clock. Successive previously-stored timing values are loaded into a single compare register which is preferably of equivalent...
11/06/2001
6310947One number LAN based calendar
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, da...
10/30/2001
6246989System and method for providing an adaptive dialog function choice model for various communication devices
The inventive system provides a user with a plurality of function choices based upon the communication device of the user. The system includes a device specific variable state transition model that formats the system functions into the function choices ba...
06/12/2001
6232808Irregular interval timing
A single large register increments ticks of a high-speed clock. A single compare register is associated with the clock register, the compare register preferably being of equivalent length to the clock register. Successive previously-stored timing values a...
05/15/2001
6195357Interactive information transaction processing system with universal telephony gateway capabilities
A system and method to enable a wide user community to be universally networked in voice communication. Server/IVR 100 receives voice communications from users employing a variety of device types, primarily computers and telephones. These voice communicat...
02/27/2001
6185280Line impedance matching using dynamically generated transfer functions
A system and method for determining the impedance of a telephone transmission line are disclosed. A test signal is transmitted through a telephone switch to the telephone line and corresponding echo signals are monitored. The test and echo signals are cor...
02/06/2001
6178404System and method to facilitate speech enabled user interfaces by prompting with possible transaction phrases
The invention relates to a voice enabled user interface which correlates, at development time or at run time, utterances, by a caller who is interacting with the user interface, with transaction phrases in a transaction phrase data structure, such as thro...
01/23/2001
6175562Switchless call processing
A switchless Automatic Call Distribution ("ACD") system distributing incoming calls to call agents networked via a low-cost data network such as an ethernet. Standard POTS calls are received from the Public Switched Telephone Network ("PSTN"), whereupon a...
01/16/2001
6173437Multimedia scripting tool
The disclosed invention provides a development environment for scripting a call flow across a variety of hardware devices. The development environment utilizes a single scripting language in conjunction with hardware specific compiler modules to generate ...
01/09/2001
6131184Enhanced graphical development environment for controlling program flow
A graphical development environment for developing the program flow of an application. The environment represents the program flow as an arrow between starting and end points. A developer can modify the program flow by adding an icon representing a subrou...
10/10/2000
6075843User device-independent transaction model
A transaction model compartmentalizing generic ("user device-independent") information into transactions between a system and a user. Navigation of a series of these transactions enables the system and the user to exchange information in an organized and ...
06/13/2000
6061433Dynamically changeable menus based on externally available data
There is disclosed a system and method in an automated telephone system for obtaining data from sources other than the caller's answer to menu queries and directing incoming calls directly to preferred applications instead of to an introductory menu. In o...
05/09/2000
6058415System and method for integration of communication systems with computer-based information systems
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, da...
05/02/2000
6003070E-mail system and interface for equipment monitoring and control
The invention is an interface device that is either integral or peripheral to equipment that requires monitoring and maintenance. The equipment may be a PBX or ACD, but may also include any type of equipment that requires monitoring and/or maintenance. Th...
12/14/1999
5974443Combined internet and data access system
The inventive system and method distributes information between databases and web servers, via a plurality of interconnected platforms or nodes. The invention includes a session manager, that is resident on only one platform and manages the information fl...
10/26/1999
5958014System and method for establishing a real-time agent pool between computer systems
A system and method for establishing a data connection between a computer and a live agent selected from an agent pool. A computer user uses the computer to connect via a network with an information server. While browsing information on the server, the cu...
09/28/1999
5951633System and method for overflow resource allocation
A system and method for allowing use of an overflow resource on a temporary basis to supplement a standard resource that is engaged, and thus allows the system to satisfy a resource access request that would otherwise go unresponsed. The system monitors u...
09/14/1999
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