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| Number | Title | Issue Date |
| 5166974 | Interactive call processor to facilitate completion of queued calls Call processing apparatus for queuing calling parties waiting to be connected to a service position, and for calculating queue position data or wait time data and transmitting the queue data to the calling parties. The queued calling parties can also reac... | 11/24/1992 |
| 5109405 | Automated call screening A method for facilitating call completions utilizing a call identification telephone number which is transmitted along with an incoming call. A user of the call processor of the invention can program a list of anticipated or preferred call identification ... | 04/28/1992 |
| 5099509 | Integration of voice store and forward facility Call completion apparatus is disclosed for enhancing the integration of voice store and forward facilities with calling parties attempting to complete telephone calls to a telephone switching system. The call completion equipment intercepts incoming calls... | 03/24/1992 |
| 5029196 | Automated call screening A method for facilitating call completions utilizing a call identification telephone number which is transmitted along with an incoming call. A user of the call processor of the invention can program a list of anticipated or preferred call identification ... | 07/02/1991 |
| 5027384 | Personalized automatic call routing A user programmable telecommunication system for allowing calling parties to select optional call completion destinations during busy and no-answer status conditions. A telephone user can program the system to provide personalized voice responses to calli... | 06/25/1991 |
| 5020095 | Interactive call distribution processor Call processing apparatus for queuing calling parties waiting to be connected to a service position, and for calculating queue position data or wait time data and transmitting the queue data to the calling parties. The queued calling parties can also reac... | 05/28/1991 |
| 4975941 | Call processor for facilitating call completions Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems with the capabilities of the intercept system for allowing calling parties the opportunity to complete t... | 12/04/1990 |
| 4955047 | Automated attendant with direct inward system access Apparatus (24) for connecting an outside caller (10) to an extension (14) of a local exchange (16) having a direct inward system access (DISA) feature includes a processor (90) and a memory (93) coupled to the processor (90) for storing at least one prede... | 09/04/1990 |
| 4935958 | Busy/no-answer call completion equipment Apparatus for recognizing a telephone call supervision signal by comparing its frequency and cadence to the frequency and cadence of a previously learned call supervision signal is provided as part of call completion equipment (10). Call progress tone det... | 06/19/1990 |
| 4922526 | Automated access facilities for use with key telephone systems A call processor (32) for intercepting incoming calls to a key telephone system (10) and returning a message to a calling party. A digital message storage unit (48) stores messages associating called parties with respective pseudo-telephone numbers so the... | 05/01/1990 |
| 4850012 | Automated access facilities for use with key telephone systems A call processor (32) for intercepting incoming calls to a key telephone system (10) and returning a message to a calling party. A digital message storage unit (48) stores messages associating called parties with respective pseudo-telephone numbers so the... | 07/18/1989 |
| 4809321 | Busy/no-answer call completion equipment Call completion equipment (10) is disclosed for use with a switching system (14) for assisting callers to complete telephone calls thereto. If a primary destination telephone set (16) is busy or does not answer, a message is transmitted from a message sto... | 02/28/1989 |
| 4696028 | PBX Intercept and caller interactive attendant bypass system Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems with the capabilities of the intercept system for allowing calling parties the opportunity to complete t... | 09/22/1987 |