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| Number | Title | Issue Date |
| 8139563 | System for alternate communications in an internet protocol multimedia subsystem network A system that incorporates teachings of the present disclosure may include, for example, a Unified Messaging System (UMS) having a Session Border Controller (SBC) to receive a Session Initiation Protocol Uniform Resource Identifier (SIP URI), detect from a host port... | 03/20/2012 |
| 7877767 | Method and apparatus for distributing geographically restricted video data in an internet protocol television (IPTV) system A method for distributing geographical restriction data in an internet protocol television (IPTV) system is disclosed. The method includes accepting at an IPTV server, a request from an IPTV client for the geographical restriction data related to geographically rest... | 01/25/2011 |
| 7830459 | System and method for parallel channel scanning A system and method are disclosed for receiving a group of video channels at a client device, selecting a display set from the group of channels, and sending a communication to a display for displaying each channel in the display set in parallel wherein each one of ... | 11/09/2010 |
| 7653190 | Methods, system and article for providing a family telecommunication service using an originating dual-tone multi-frequency trigger A menu is provided in a telephone call. The menu provides a plurality of destination options including a first destination option for a residence of a family, a second destination option for a first member of the family at a first location other than the residence, ... | 01/26/2010 |
| 7627618 | System for managing data collection processes A system for managing data collection processes is disclosed. An apparatus that incorporates teachings of the present disclosure can include, a data collection system having a controller element that assigns a priority level for processes, assigns to each of the pro... | 12/01/2009 |
| 7457759 | Transaction sets for automated electronic ordering of telecommunications products and services A system and method for electronically exchanging information related to telecommunication services includes separating data representing the information to be exchanged into predefined segments corresponding to telecommunication services, associating a segment iden... | 11/25/2008 |
| 7454197 | System and method for routing a call to a landline communication unit or a wireless communication unit Methods and Systems are provided for routing a call to a landline communication unit or a wireless communication unit based on the availability of the wireless communication unit. A call placed to a landline communication unit is routed to the wireless communication... | 11/18/2008 |
| 7450706 | Method and system for providing location information associated with a calling party Systems and methods for providing location information associated with a calling party are disclosed. Generally, a query is received from a network element. A location associated with a calling party is identified in response to receipt of the query, and an indicati... | 11/11/2008 |
| 7447304 | System and method for routing both toll-free and caller-paid telephone calls to call service centers A system and method of routing both caller-paid and toll-free telephone calls includes a local exchange network and an interexchange network in communication with a call routing processor. The call routing processor receives status information on at least two call s... | 11/04/2008 |
| 7421389 | System and method for remote speech recognition A system and method for remote speech recognition includes one or more customer premise equipment, a speech engine, and a communication engine. The customer premise equipment interfaces with a host from which the customer premise equipment is remotely located. The s... | 09/02/2008 |
| 7418095 | System and method for providing caller activities while in queue A system and method for providing customer activities while in queue allows for one or more customers to interact with one or more customer activities while waiting to speak with a live agent. The customers engage the customer activities while holding in a queue whe... | 08/26/2008 |
| 7418093 | Method for evaluating customer call center system designs A method of evaluating a design for a call center system. A particular system is put into use and data collected to quantify various quality of service factors. Each quality of service factor is multiplied times an expense multiplier and added to an agent cost facto... | 08/26/2008 |
| 7415101 | System, method and software for a speech-enabled call routing application using an action-object matrix A system, method and software for facilitating a speech-enabled call routing application using an action-object matrix is disclosed. In operation, a natural language user utterance may be evaluated to identify an action and object available in an action-object matri... | 08/19/2008 |
| 7409046 | Method and system for providing enhanced call waiting with verification and name change service A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for a call waiting call. A current pronunciation of the call waiting inf... | 08/05/2008 |
| 7406163 | Automated electronic telecommunications order translation and processing Systems and method for processing orders for telecommunications services are disclosed. Generally a telecommunications transaction set of an electronic data interchange standard is received, the telecommunications transaction set corresponding to a telecommunication... | 07/29/2008 |
| 7406160 | Method and system for service control point billing The preferred embodiments described herein include a method and system for billing for the use of a service control point (“SCP”). In one presently preferred embodiment, an SCP receives a query from a service switching point (“SSP”) and accesses data in a da... | 07/29/2008 |
| 7406158 | Method and system for playing packetized announcements to telephone network end office switching systems from a centralized digital recorded announcement unit A centralized recorded announcement unit shared by multiple end offices on a public switched telephone network stores announcements in digital files. When a call is received at a switch and an announcement is required, the announcement is played to the caller by an ... | 07/29/2008 |
| 7403947 | Method and system for providing computer-network related information about a calling party A method and system for providing computer-network related information about a calling party. First, the called party receives a telephone number of a calling party. The called party's customer premises equipment (CPE) or elements in a telephone network then use the... | 07/22/2008 |
| 7402992 | Circuit component tester A circuit component tester includes a portable casing and a circuit provided within the casing. A plurality of leads are provided to electrically connect the circuit to a gate and two terminals of a circuit component under test. A test switch provided on the casing ... | 07/22/2008 |
| 7398436 | Method and system for adaptive interleaving A method a system for automatically controlling an adaptive interleaver involves monitoring performance parameters of a transmission system and controlling the adaptive interleaver in response to the performance parameters. The SNR and the data rate of the transmiss... | 07/08/2008 |
| 7398435 | Method and system for adaptive interleaving A method a system for automatically controlling an adaptive interleaver involves monitoring performance parameters of a transmission system and controlling the adaptive interleaver in response to the performance parameters. The SNR and the data rate of the transmiss... | 07/08/2008 |
| 7391738 | Method for measuring network performance parity A method for measuring network performance parity includes the steps of computing a call completion ratio for at least one network provider, and determining whether the call completion ratio passes a first test. These steps may further include computing a first call... | 06/24/2008 |
| 7388952 | Method and system for providing enhanced call waiting A system and method for providing information about a calling party to a called party is disclosed. Generally, a network element obtains information about a calling party when a telephone line of a called party is busy. The network element notifies the called party ... | 06/17/2008 |
| 7383170 | System and method for analyzing automatic speech recognition performance data In a disclosed method for interpreting automatic speech recognition (ASR) performance data, a data processing system may receive user input that selects a log file to be processed. The log file may contain log records produced by an ASR system as a result of verbal ... | 06/03/2008 |
| 7382870 | System and method for selecting a destination number upon receiving a dialed number from a calling party A method and system are provided for routing a call to a common number from a calling party, where the common number corresponds to a plurality of users. The method and system determine whether availability of unique identification information for the calling party ... | 06/03/2008 |
| 7382785 | Extended virtual user-to-network interface with ATM network An SVC is established via an ATM switch port, which includes multiple virtual paths (VPs), by associating multiple virtual user-to-network interfaces (UNIs) to each of the VPs. Each of the VPs includes multiple virtual circuit (VC) ranges, each of which corresponds ... | 06/03/2008 |
| 7379649 | Fiber optic patch kit and method for using the same The present method and kit provide for effective and efficient patching of fiber optic cables. The kit comprises mechanical fiber optic splicers, a fiber optic patch, a splice housing, and a protective housing. The mechanical fiber optic splicers can be used to spli... | 05/27/2008 |
| 7379537 | Method and system for automating the creation of customer-centric interfaces A method and system for automating the creation of customer-centric interfaces includes a customer-centric interface system automatically creating a customer-centric interface, a collection engine, a customer language engine, a task frequency engine, a customer stru... | 05/27/2008 |
| 7369153 | Videoconferencing method and system for connecting a host with a plurality of participants An improved videoconferencing system and method are provided for connecting a host to a plurality of participants. Unlike other videoconferencing methods and systems, the videoconferencing system and method of these preferred embodiments allow each of the parties of... | 05/06/2008 |
| 7366292 | Call management reports The present invention relates to a service for providing call reports to a subscriber related to non-answered calls for calls attempted between at least two parties. Using telecommunications switch triggers, call status related to answered, busy, and unanswered call... | 04/29/2008 |
| 7366287 | DTMF lockout utility epoch time stamp A current time and a current Gregorian date are converted into an epoch time stamp. A number of seconds that have elapsed since a predetermined date up until the current year is determined. A number of seconds that have elapsed since the beginning of the current yea... | 04/29/2008 |
| 7366291 | Call transfer service using service control point and service node A service node is used in the implementation of a call-transfer service in which a service call is transferred to a second agent from a first agent. A code receiver receives from a service control point, via a data link, at least one subscriber-defined call-transfer... | 04/29/2008 |
| 7363403 | System and method for processing high speed network data The present invention relates generally to a method and system for processing data. In a particular embodiment, the method includes receiving data to be processed from a network communication channel, storing the received data to be processed in memory based files a... | 04/22/2008 |
| 7359502 | System for providing network information service using CID-type messages A network-based announcement and message delivery service for providing a landline customer with information of interest such as weather, financial market data, time/temperature, sporting event results, etc. The information is provided to the subscriber by way of in... | 04/15/2008 |
| 7346155 | System and method for implementing and accessing call forwarding services A web server implements a call service, including call service data corresponding to a directory number of a user. The web server includes a first interface for communicating with a call processor that processes telephone calls in a telecommunications network. The p... | 03/18/2008 |
| 7346549 | System and method for wirelessly transacting access to a set of events and associated digital content/products One or more content providers push data related to: movies, movie products, digital movie content over a network (e.g., a LAN, a WAN, the Internet, or a wireless network) onto an information filling station which, in turn, wirelessly transacts (over a network based ... | 03/18/2008 |
| 7343174 | Wireless electronic drive-thru system and method In a particular embodiment, the disclosure is directed to a system including a customer authentication and payment server, a merchant data server, a merchant network, and a merchant station. The merchant data server is coupled to a public data network and the public... | 03/11/2008 |
| 7340043 | Voice extensible markup language-based announcements for use with intelligent network services An advanced intelligent network (AIN) telephony service provided in a public switched telephone network (PSTN) is controlled based on instructions from a subscriber, browsing a packet switched data network using a voice browser. A voice extensible markup language (V... | 03/04/2008 |
| 7340261 | Personal cellular zone with signal resolution A method and apparatus for providing a cellular zone is disclosed. A communication link connects a cellular base station and a wireless access point. A typical communication link can be a wire-based communication network, such as the Internet, using IP telephony pro... | 03/04/2008 |
| 7340044 | Method and apparatus for bulletin board messaging in a voice mail system The present invention provides an option to record messages that can be geared to specific audiences, using PIN-restricted access as needed. The present invention provides a method and apparatus way for subscribers to record a number (more than one) of personalized ... | 03/04/2008 |
